User`s guide

QuadroM 32x/8L/26x/12Li/26xi Manual III: Extension User's Guide Extension User’s Menus
QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x) 38
Send E-mail checkbox enables email notifications sending to the user’s mailbox when no answer call forwarding on the corresponding extension
from the certain caller takes place. This checkbox selection enables the E-mail Address text field where the user’s email address should be defined.
If you feel this service is not working, contact your system administrator to configure the Mail Settings.
When saving this call forwarding configuration, a message will notify the user that Many Extensions Ringing and Call Hunting services have been
disabled.
Unregistered/Inaccessible Call Forwarding
Unregistered/Inaccessible Call Forwarding is only available for extensions attached to IP lines. Calls from the certain caller will be forwarded to
the listed destinations when called IP phone is not registered on the Quadro or when it is unreachable, e.g. due to IP phone reboot or network
problems.
The Enable Service checkbox selection activates the
unregistered/inaccessible call forwarding service on the
current extension.
The table displayed here lists the destinations where the
incoming call from a particular caller should be forwarded
to if the IP line this extension is attached is inaccessible or
unregistered.
Add opens the Add Entry page to add forwarding
destinations. It consists of the following components:
Call Type lists the available call types:
• PBX - forwarding destination is a local Quadro
extensions or Auto Attendant.
• SIP – forwarding destination is reached through a
SIP server.
• PSTN – forwarding destination is a PSTN user.
• Auto – used for undefined call types. In this case,
routing pattern will be considered here and parsed
through Call Routing Table.
Fig. III-33 Unregistered/Inaccessible Call Forwarding page
The Forward To text field requires the SIP address (see chapter Entering SIP Addresses Correctly), extension or PSTN number, where incoming
call from the certain caller should be forwarded in case the called extension does not answers the call. If the address already exists in the table,
selecting Save will display the error “Caller address already exists”. A wildcard is allowed in this field (see chapter Entering SIP Addresses
Correctly
). Entering “*” as PBX or PSTN addresses will apply configuration of Caller ID Based services to all extensions or PSTN users.
The extension number should be inserted into the Forward To text field for the PBX call type. The PSTN number length depends on the area code
and phone number.
Send Notification Via SMS checkbox enables SMS notifications sending to the user’s mobile phone when Unregistered/Inaccessible call forwarding
on the corresponding extension from the certain caller takes place. This checkbox selection enables the Mobile Number text field where the user’s
mobile phone number should be defined. If you feel this service is not working, contact your system administrator to configure the SMS Settings.
Send E-mail checkbox enables email notifications sending to the user’s mailbox when Unregistered/Inaccessible call forwarding on the
corresponding extension from the certain caller takes place. This checkbox selection enables the E-mail Address text field where the user’s email
address should be defined. If you feel this service is not working, contact your system administrator to configure the Mail Settings.
When saving this call forwarding configuration, a message will notify the user that Many Extensions Ringing and Call Hunting services have been
disabled.
Find Me / Follow Me
The Find Me / Follow Me service of the Quadro allows you to configure simultaneously or subsequently ringing destinations on the incoming call
from the certain caller. The ringing destinations can be local PBX extensions, remote SIP or PSTN destinations. From this page you may also adjust
a sequence in which the destinations will ring.
Attention: This service has higher priority over all Caller ID based supplementary services, except for incoming and outgoing call blocking. This
means that if the same caller is configured both in incoming or outgoing call blocking page and Find Me/Follow Me page, the blocking service will
take effect. Besides this, if you have Find Me/Follow Me service enabled along with the Many Extensions Ringing, Forwarding or Call Hunting, only
Find Me/Follow Me service will take effect.
The Enable Service checkbox selection activates the Find Me/Follow Me service on the current extension.
The table displayed here lists destinations where the incoming call from a particular caller will be ringing in the configured sequence.