User`s guide

QuadroM 32x/8L/26x/12Li/26xi Manual III: Extension User's Guide Extension User’s Menus
QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x) 35
Attention: By configuring Many Extensions Ringing service, Forwarding and Call Hunting services will be automatically disabled on the current
extension.
Selecting Enable Service activates the Many Extensions
Ringing service on the current extension.
The table displayed here lists all existing extensions on the
Quadro. Any or all of the extensions can be enabled to
participate in the Many Extensions Ringing for the selected
extension. The State column displays whether or not the
extension is enabled to participate with the Many Extension
Ringing. The State column also displays whether or not the
extension is active.
The Line Status column indicates whether the extension is
Attached or Not Attached. An extension cannot ring if it is
Not Attached. It has to be attached to the line by the
administrator from the Extensions Management page.
The Enable/Disable functional buttons are used to select
one or more extensions to be involved or not in the Many
Extensions Ringing procedure. The state of the participant
(Enabled or Disabled) is also displayed in the table.
Please Note: The system will prevent the enabling of
extensions if the total number of extensions participant to
the specific caller Many Extension Ringing exceeds a
certain number dependant on the hardware resources of the
board.
When saving the Many Extensions Ringing configuration, a
message will notify the user that the Forwarding services
have been disabled.
Fig. III-28 Many Extension Ringing page
By default, the Many Extension Ringing table includes only one pre-configured extension for that the service is already configured. Otherwise if the
Many Extensions Ringing service is enabled but no called extensions are provided (or the extension provided by default has been deleted), the
current extension will not ring.
The Allow access to Shared Mailbox for enabled extensions checkbox is used to share the mailbox of the current extension to all enabled
extensions in the Many Extensions Ringing list. With this option selected, all enabled extensions in this list will have a direct access to the current
extension’s mailbox without password authentication. For details on how to access Shared Mailboxes, see
Quadro’s Feature
Codes.
tions only when called extension is unable to answer the
Call Forwarding
Quadro offers the following types of call forwarding:
• Unconditional - all incoming calls from the certain caller will be forwarded to the defined destinations.
• Busy - calls from the certain caller will be forwarded to the defined destinations only when called extension is busy with another call.
• No Answer - calls from the certain caller will be forwarded to the defined destina
incoming call. No answer timeout is configured from the General Settings
page.
• Busy Unregistered/Inaccessible Call Forwarding - calls from the certain caller will be forwarded to the listed destinations when called IP
phone is not registered on the Quadro or when it is unreachable, e.g. due to IP phone reboot or network problems. This call forwarding
nes.
matically disabled.
type is only available for extensions attached to IP li
The following rules are applicable to all call forwarding types:
• By setting up unconditional call forwarding service, Many Extension Ringing and Call Hunting services will be auto
The exception is cases when unconditional call forwarding is enabled from the handset (see
• Quadro’s Feature
Codes).
• PSTN destinations (with PSTN or Auto call type) have priority in Forward to list. If there are different destinations in the Forward to list,
the call will be forwarded to PSTN destination (in the same time any available SIP or PBX destinations will receive a short ring). If the
tinations simultaneously.
other forwarding types, i.e. when Unconditional Call Forwarding is
enabled, Busy Forwarding and No Answer Forwarding services will not work even if they are enabled. In the meantime, Busy Forwarding
swer Forwarding and vice versa.
nal Call Forwarding
PSTN destination was not successful, the next PSTN destination will be dialed, otherwise if there are no more PSTN destinations in the
table, the call will be forwarded to any available SIP and PBX des
• If there are multiple entries with any combination of PBX or SIP call types, then all destinations will ring simultaneously and the call will be
established with the destination that will pick up the call the first.
• Unconditional call forwarding service has higher priority versus to
can work in conjunction with No An
Unconditio