User`s guide

Problems and Solutions 33
■ If your phone line includes voicemail answering services, turn off Auto Answer.
Otherwise, calls or faxes may be inadvertently received by your voicemail service.
■ If the line has static, press if necessary, then press l or r, select Setup, and press
OK. Select Fax Settings, then Communication. Turn off the ECM (Error
Correction Mode) setting.
■ If the product is connected to a DSL phone line, you must have a DSL filter
connected to the phone jack. Contact your DSL provider for the filter.
■ If you connected a telephone or answering machine, make sure it is connected to the
EXT. port. Do not use a phone splitter.
Print Quality Problems
■ Make sure your paper is loaded printable side down in the cassette (usually the whiter,
brighter, or glossy side).
■ For the best print quality, use EPSON papers (see page 4) and genuine EPSON ink
cartridges (see page 26).
■ Make sure the type of paper you loaded matches the paper type setting on the control
panel or in your printer software (see page 15).
■ If you notice light or dark bands across your printouts or they are too faint, run a
nozzle check (see page 23) to see if the print head needs cleaning.
■ If you notice jagged vertical lines, you may need to align the print head. See the online
User’s Guide for instructions.
■ The ink cartridges may be low on ink. Check your cartridge levels (see page 25) and
replace cartridges, if necessary (see page 26).
■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Do
not spray glass cleaner directly on the glass.
Cindy_FD_QG.book Page 33 Tuesday, May 29, 2012 2:35 PM