Operation Manual
Table Of Contents
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Printing a Network Status Sheet
- Replacing or Adding New Access Points
- Changing the Connection Method to a Computer
- Changing the Network Connection to Ethernet from the Control Panel
- Disabling Wi-Fi from the Control Panel
- Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
- Restoring the Network Settings from the Control Panel
- Preparing the Printer
- Printing
- Printing from the Printer Driver on Windows
- Accessing the Printer Driver
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
- Printing with a Header and Footer
- Printing a Watermark
- Printing Multiple Files Together
- Printing Using the Color Universal Print Feature
- Adjusting the Print Color
- Printing to Emphasize Thin Lines
- Printing Clear Bar Codes
- Canceling Printing
- Menu Options for the Printer Driver
- Printing from the Printer Driver on Mac OS
- Printing Basics
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing and Stacking in Page Order (Reverse Order Printing)
- Printing a Reduced or Enlarged Document
- Adjusting the Print Color
- Canceling Printing
- Menu Options for the Printer Driver
- Making Operation Settings for the Mac OS Printer Driver
- Printing from Smart Devices
- Canceling the Ongoing Job
- Printing from the Printer Driver on Windows
- Copying
- Scanning
- Faxing
- Replacing Ink Cartridges and Other Consumables
- Checking the Status of the Remaining Ink and the Maintenance Box
- Ink Cartridge Codes
- Ink Cartridge Handling Precautions
- Replacing Ink Cartridges
- Maintenance Box Code
- Maintenance Box Handling Precautions
- Replacing a Maintenance Box
- Temporarily Printing with Black Ink
- Conserving Black Ink when the Black Ink Is Low (for Windows Only)
- Maintaining the Printer
- Network Service and Software Information
- Application for Configuring Printer Operations (Web Config)
- Application for Scanning Documents and Images (Epson Scan 2)
- Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
- Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
- Application for Sending Faxes (PC-FAX Driver)
- Application for Laying Out Photos (Epson Easy Photo Print)
- Application for Printing Web Pages (E-Web Print)
- Application for Scanning and Transferring Images (Easy Photo Scan)
- Software Update Tools (EPSON Software Updater)
- Application for Configuring Multiple Devices (EpsonNet Config)
- Installing the Latest Applications
- Updating the Printer's Firmware using the Control Panel
- Uninstalling Applications
- Printing Using a Network Service
- Solving Problems
- Checking the Printer Status
- Checking the Software Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Cannot Print from an iPhone or iPad
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 3.3 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Paper is Smeared During Automatic 2-Sided Printing
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- Straight Lines Appear when Scanning from ADF
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Other Scanning Problems
- Problems when Sending and Receiving Faxes
- Cannot Send or Receive Faxes
- Cannot Send Faxes
- Cannot Send Faxes to a Specific Recipient
- Cannot Send Faxes at a Specified Time
- Cannot Receive Faxes
- Memory Full Error Occurs
- Sent Fax Quality Is Poor
- Faxes Are Sent at the Wrong Size
- Received Fax Quality Is Poor
- Received Faxes Are Not Printed
- Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes
- Other Faxing Problems
- Other Problems
- Appendix
❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏ e number of received documents has reached the maximum of 100 documents.
❏ e printer's memory is full (100%).
❏ Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers
that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
❏ Ask the sender if header information is set up on their fax machine. Faxes that do not include header
information are blocked when Fax Header Blank in Rejection Fax is enabled.
❏ Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been
registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled.
Related Information
& “Basic Settings” on page 146
& “Cannot Send or Receive Faxes” on page 205
& “Memory Full Error Occurs” on page 208
Memory Full Error Occurs
❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or you can
also send a fax by dialing from the external phone device.
❏ If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
& “Saving Received Faxes in the Inbox” on page 131
& “Sending Many Pages of a Monochrome Document (Direct Send)” on page 126
& “Sending Faxes Dialing from the External Phone Device” on page 125
& “Removing Jammed Paper” on page 182
Sent Fax Quality Is Poor
❏ Clean the scanner glass.
❏ Clean the ADF.
❏ Change the Density setting on the control panel.
❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
❏ Enable the ECM setting on the control panel.
User's Guide
Solving Problems
208