Operation Manual

Aligning the Print Head.................... 72
Using the Print Head Alignment utility for
Windows............................. 72
Using the Print Head Alignment utility for
Mac OS X............................. 72
Making Printer Settings..................... 73
Power Off Timer Setting.................. 73
Paper Size Loaded Setting................. 74
Cleaning the Printer....................... 75
Cleaning the exterior of the printer.......... 75
Cleaning the interior of the printer........... 75
Transporting the Printer.................... 75
Checking and Installing Your Software......... 76
Checking the software installed on your
computer............................. 76
Installing the software.................... 77
Uninstalling Your Software.................. 77
For Windows.......................... 77
For Mac OS X.......................... 79
Troubleshooting
Diagnosing the Problem.................... 80
Status lights........................... 80
Status monitor......................... 83
Running a printer operation check........... 83
Checking Printer Status..................... 84
For Windows.......................... 84
For Mac OS X.......................... 86
The Paper Jams........................... 88
Removing jammed paper from the rear unit.... 88
Removing jammed paper from the front cover
and the output tray...................... 89
Removing jammed paper from the paper
cassette(s)............................. 90
Preventing paper jams.................... 91
Reprinting after a paper jam (for Windows
only)................................ 91
Print Quality Problems..................... 92
Horizontal banding...................... 92
Vertical banding or misalignment........... 93
Incorrect or missing colors................ 93
Blurry or smeared print................... 94
Miscellaneous Printout Problems.............. 94
Incorrect or garbled characters............. 94
Incorrect margins....................... 95
Printout has a slight slant................. 95
Inverted image......................... 95
Blank pages print....................... 95
Printed side is smeared or scuffed........... 96
Printing is too slow...................... 96
Paper Does Not Feed Correctly............... 97
Paper does not feed...................... 97
Multiple pages feed...................... 97
Paper is improperly loaded................ 98
Paper is not ejected fully or is wrinkled. . . . . . . . 98
The Printer Does Not Print.................. 98
All lights are off........................ 98
Lights came on and then went out........... 98
Only the power light is on................. 98
The ink light is flashing or is on after you
replace the cartridge..................... 99
Increasing the Print Speed (For Windows Only)
..................................... 100
Other Problem.......................... 101
Printing plain papers quietly.............. 101
Product Information
Ink and Paper........................... 103
Ink cartridges......................... 103
Maintenance box....................... 104
Paper............................... 104
Option................................ 105
250-Sheet Paper Cassette Unit/PXBACU1. . . . 105
System Requirements..................... 105
Windows requirements.................. 105
Macintosh requirements................. 105
Technical Specifications.................... 106
Printer specifications.................... 106
Network Interface Specification............ 109
Mechanical........................... 109
Electrical............................. 109
Environmental........................ 111
Standards and approvals................. 111
Interface............................. 112
Font Information........................ 112
Available fonts........................ 112
Symbol sets........................... 119
Where To Get Help
Technical Support Web Site................. 124
Contacting Epson Support.................. 124
Before Contacting Epson................. 124
Help for Users in Europe................. 125
Help for Users in Taiwan................. 125
Help for Users in Australia............... 126
WP-4011/4015/4025/4090/4091/4095 User’s Guide
Contents
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