Operation Manual

Error Messages Causes and Solutions
Printer Error
Turn on the printer again. See your
documentation for more details.
❏ Causes :
There is a foreign substance inside the printer or a printer error
occurred.
❏ Solutions :
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Paper out in XX.
❏ Causes :
There is no paper.
❏ Solutions :
Load paper, and then insert the paper cassette all the way.
You need to replace Ink Supply Unit(s).
❏ Causes :
The ink is expended.
❏ Solutions :
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge
when your printer indicates it is time to replace the cartridge.
Replace the cartridge when you are prompted to do so.
The maintenance box is not recognized. Install it
correctly.
❏ Causes :
The Maintenance Box is not installed correctly.
❏ Solutions :
Check the maintenance box's installing status, and then install it
correctly.
The Maintenance Box is at the end of its service
life. You need to replace it.
❏ Causes :
The Maintenance Box is at the end of its service life.
❏ Solutions :
Replace the Maintenance Box according to the guidance.
Replace Maintenance Box before running Power
Cleaning.
❏ Causes :
The Maintenance Box does not have enough capacity for the head
cleaning.
❏ Solutions :
Turn the power of the printer o, and then replace the Maintenance
Box.
Remove and reinstall the Maintenance Box.
❏ Causes :
The Maintenance Box is not recognized correctly.
❏ Solutions :
Remove the Maintenance Box once, and then install it again. If it is
not recognized after all that, replace it to a new Maintenance Box.
Paper Conguration is disabled. Some features
may not be available. For details, see your
documentation.
❏ Causes :
Paper Setup Auto Display is disabled.
❏ Solutions :
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
Enable it if you use AirPrint.
Administrator's Guide
Solving Problems
62