Operation Manual

Error Messages Solutions
Combination of the IP address and the subnet
mask is invalid. See your documentation.
See the Network Guide.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
Related Information
& “Contacting Epson Support” on page 214
& “Installing the Optional Units” on page 203
& “Replacing Maintenance Rollers in Paper Cassette 1” on page 120
& “Replacing Maintenance Rollers in Paper Cassette 2 to 4” on page 124
& “Installing Applications” on page 146
& “Updating Applications and Firmware” on page 150
Error Code on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the
button, and then selecting Job History. See the following table to nd the problem and
its solution.
Code Problem Solution
001 The product was turned o by a power failure. -
101 The memory is full. Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
102 Collated printing has failed due to a lack of available
memory.
❏ Select Setup > System Administration > Clear
Internal Memory Data > Clear Font and Macro,
and then clear the fonts and the macros that you
have downloaded.
❏ Try the methods below to reduce the size of the
print job. If you do not want to use these
methods, try printing one copy at a time.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
User's Guide
Solving Problems
152