Operation Manual
Error Messages Solutions
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
Related Information
& “Contacting Epson Support” on page 139
& “Installing the Optional Units” on page 128
& “Replacing Maintenance Rollers in Paper Cassette 1” on page 70
& “Replacing Maintenance Rollers in Paper Cassette 2 to 4” on page 74
& “Replacing Ink Cartridges” on page 66
& “Updating Applications and Firmware” on page 95
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 85
Checking Printer Status - Mac OS X
1. Start the printer driver utility:
❏ Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
Select System Preferences from the
menu > Print & Fax, and then select the printer. Click Open Print
Queue > Utility.
2.
Click EPSON Status Monitor.
User's Guide
Solving Problems
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