Product specifications

6
English
Troubleshooting
Use the information in this section if you have problems setting up the HP printer, if
you cannot print after you set up the printer, or if a paper jam occurs. This section
also explains where to find additional troubleshooting information.
Section Topics Page
Installation
troubleshooting
for Windows
The installation program does not start automatically. page 7
An “Unknown Device” message appears. page 7
The installation program stops when it looks for new
hardware.
page 8
Printer is not
printing after
installation
(Windows only) The printer name does not appear in the
list of printers after I click Print on the File menu.
page 10
(Macintosh only) The printer will not print or the
computer is not responding.
page 10
Paper jam The printer has a paper jam. page 11
Still need help?
This is a list of additional troubleshooting topics that are
discussed in the onscreen user’s guide.
page 11
Blade_RG.book Page 6 Thursday, April 22, 2004 11:46 AM