Installation guide

Troubleshooting 33
Software installation failed
Make sure that the printer is connected to your network (see page 5 for wireless or
page 23 for Ethernet). Then remove and reinsert the CD to reinstall the printer
software.
Cannot communicate on a wired LAN
If you’re switching from a wireless to a wired network connection, you need to
disable the wireless adapter using the printer’s control panel. Select
F Setup on the
printer’s control panel, select
Network Settings > Wireless LAN Setup >
Advanced Setup > Disable Wireless LAN. Select Yes, then press OK.
The printer does not appear in the Add Printer window (Mac OS X)
Make sure the printer driver was installed correctly and that your computer’s TCP/
IP settings are configured correctly.
Cannot access a memory card over the network
■ Remove the memory card from the printer. Select F Setup on the printer’s
control panel, then select
Network Settings > File Sharing Setup >
Network > Read/Write. Press OK, then press OK again to update the setting.
■ For Macintosh, follow the instructions on page 29 to install an application
that allows you to access the printer’s memory card slots over the network.
Printing Problems
Cannot print over the network
■ For wireless connections, print a Network Status Sheet (see page 35). If the
Link Status is Disconnected, make sure the wireless router or access point is
turned on and the settings are correct for your wireless network.
■ For wired connections, print a Network Status Sheet (see page 35) and make
sure the settings are correct for your network.
If the Network Status is Disconnected, try the following:
■ Make sure the Ethernet cable is securely connected to both the printer
and your router, access point, switch, or hub.
■ Try connecting to another port on your router, access point, switch, or
hub.