User's Guide

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Make sure your original is positioned in the front right corner of the glass. Move your original
away from the edges slightly.
Network Problems
The product cannot find or connect to the wireless router or access point
The product’s WiFi light is on but nothing prints
EpsonNet Setup was unable to find my product on the network
Network setup was unsuccessful
The product does not appear in the Add Printer window (Mac OS X)
Cannot print over the network
Cannot find the scanner or start Epson Scan
Printing is slow or the print is cut off
Print a Wi-Fi Status Sheet
The product cannot find or connect to the wireless router or access point
• Try connecting to the wireless router or access point with your computer or another device to
confirm that it is working correctly.
• Make sure that the product is within range of your router or access point.
• Avoid placing the product near a microwave oven, 2.4 GHz cordless phone, or large metal
object such as a filing cabinet.
• Make sure there aren’t any access restrictions (such as MAC address filtering) set on the
wireless router or access point. If access restrictions are set, register the product’s MAC
address on the router or access point. Print a Wi-Fi Status Sheet to obtain the MAC address.
Then see your router or access point’s documentation for instructions.
• If your wireless router or access point doesn’t broadcast its network name (SSID), see the
Start Here sheet for instructions on manually entering your wireless network name. If your
wireless router or access point has wireless security enabled, you will also need to know what
kind of security it is using.
• If the product doesn’t connect to your wireless network, the WEP key or WPA passphrase
may have been entered incorrectly.
The product’s WiFi light is on but nothing prints
Make sure your firewall or security software is not set to block port 3629 (TCP/UDP). Contact
your firewall manufacturer for assistance.
EpsonNet Setup was unable to find my product on the network
• Verify that the product is turned on and connected to your network. If the wireless connection
is active, the WiFi light should be on. See the Start Here sheet for details.
• If necessary, reinstall your product software and try running EpsonNet Setup again.
Network setup was unsuccessful