User's Guide
151
•Use the Print Preview option in your Windows
, Mac OS X 10.4, or Mac OS X 10.5/10.6/10.7
product software to check your margins before you print.
• Make sure your paper is positioned next to the right side of the feeder.
White Border on Borderless Photo
• Make sure you are printing on a paper that supports borderless printing.
• In the Windows product software, make sure you selected the Borderless option.
In the Mac OS X 10.4 or Mac OS X 10.5/10.6/10.7 product software, make sure you selected
a Paper Size listed as Sheet Feeder - Borderless.
•Use the Expansion setting in the product software to adjust how the image fits on the page.
Incorrect Characters Print
• Make sure the USB cable is securely connected and meets the requirements. Then try printing
again.
• Make sure your printer is selected in Windows.
• If you’re using a switch box or USB hub with your product, connect the product directly to
your computer.
• Turn your Epson product off, check that the cables are securely connected, and turn it back on
again.
• In Windows, clear any stalled print jobs from the Windows Spooler:
• Windows 7:
Click , select Devices and Printers. Right-click your product name, select See what’s
printing, right-click the stalled print job, click Cancel, and click Yes.
• Windows Vista:
Click , select Control Panel, and click Printer under Hardware and Sound. Right-click
your product name, select Open, right-click the stalled print job, click Cancel, and click
Yes .
• Windows XP:
Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers
and Other Hardware if necessary, and Printers and Faxes.) Right-click your product
name, select Open, right-click the stalled job, click Cancel, and click Ye s.
Incorrect Image Size or Position
• If you are copying, make sure you selected the correct paper size on the control panel. See
Copy a Document or Photo
for details.
• If you are printing from your computer, make sure the paper and layout options are set
correctly in your Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6/10.7 product software.
Print Quality Problems (quality is correct on screen)
If your printout has a quality problem but the image looks fine on your computer screen, check the
solutions in this section.