User's Guide

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•Use the Print Preview option in your Windows
, Mac OS X 10.4, or Mac OS X 10.5/10.6/10.7
product software to check your margins before you print.
Make sure your paper is positioned next to the right side of the feeder.
White Border on Borderless Photo
Make sure you are printing on a paper that supports borderless printing.
In the Windows product software, make sure you selected the Borderless option.
In the Mac OS X 10.4 or Mac OS X 10.5/10.6/10.7 product software, make sure you selected
a Paper Size listed as Sheet Feeder - Borderless.
•Use the Expansion setting in the product software to adjust how the image fits on the page.
Incorrect Characters Print
Make sure the USB cable is securely connected and meets the requirements. Then try printing
again.
Make sure your printer is selected in Windows.
If you’re using a switch box or USB hub with your product, connect the product directly to
your computer.
Turn your Epson product off, check that the cables are securely connected, and turn it back on
again.
In Windows, clear any stalled print jobs from the Windows Spooler:
Windows 7:
Click , select Devices and Printers. Right-click your product name, select See what’s
printing, right-click the stalled print job, click Cancel, and click Yes.
Windows Vista:
Click , select Control Panel, and click Printer under Hardware and Sound. Right-click
your product name, select Open, right-click the stalled print job, click Cancel, and click
Yes .
Windows XP:
Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers
and Other Hardware if necessary, and Printers and Faxes.) Right-click your product
name, select Open, right-click the stalled job, click Cancel, and click Ye s.
Incorrect Image Size or Position
If you are copying, make sure you selected the correct paper size on the control panel. See
Copy a Document or Photo
for details.
If you are printing from your computer, make sure the paper and layout options are set
correctly in your Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6/10.7 product software.
Print Quality Problems (quality is correct on screen)
If your printout has a quality problem but the image looks fine on your computer screen, check the
solutions in this section.