User's Guide
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• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not
print, connect your product directly to your computer instead of the hub.
• Run a product check
. If the test page prints, make sure your software is installed correctly.
• Printing stops when an ink cartridge is expended. If a color cartridge is expended, you may be
able to continue printing temporarily with black ink. If a black cartridge is expended, you
must replace it to continue printing.
• In Windows, clear any stalled print jobs from the Windows Spooler:
• Windows 7:
Click , select Devices and Printers. Right-click your product name, select See what’s
printing, right-click the stalled print job, click Cancel, and click Yes.
• Windows Vista:
Click , select Control Panel, and click Printer under Hardware and Sound. Right-click
your product name, select Open, right-click the stalled print job, click Cancel, and click
Yes .
• Windows XP:
Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers
and Other Hardware if necessary, and Printers and Faxes.) Right-click your product
name, select Open, right-click the stalled job, click Cancel, and click Ye s.
Printing Noise Occurs, Even Though Nothing Prints
• Check to see if the print head nozzles are clogged. Then clean the print head, if necessary.
• Your product won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface
that extends beyond the base in all directions.
Noise Occurs When the Product Sits for a While
Your product is performing routine maintenance.
No Printer Icon Appears in Windows Taskbar
Try restarting your computer. If you still don’t see the product icon, follow these steps:
1. Do one of the following:
Windows 7:
Click and select Devices and Printers.
Windows Vista:
Click , select Control Panel, and click Printer under Hardware and Sound.
Windows XP:
Click Start, select Control Panel, then select Printers and Faxes (or Printers and Other
Hardware and then Printers and Faxes).
2. Right-click your product name and select Printing Preferences.
3. Click the Maintenance tab.
4. Click the Speed & Progress button, then click the Monitoring Preferences button.