User's Guide
145
Printing Noise Occurs, Even Though Nothing Prints
• Check to see if the print head nozzles are clogged. Then clean the print head, if necessary.
• Your product won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface
that extends beyond the base in all directions.
Noise Occurs When the Product Sits for a While
Your product is performing routine maintenance.
Edges Are Cropped
Make sure your original is positioned against the back left corner of the glass. Move your original
away from the edges slightly.
Paper Problems
Paper Does Not Feed Correctly
Paper Does Not Eject or Ejects Wrinkled
Paper Jams in the Printer
Paper Jams in the Automatic Document Feeder
Paper Does Not Feed Correctly
• If paper doesn’t feed, remove it from the sheet feeder. Fan it, then stack and align the edges.
Reload it against the right side, behind the tab, then squeeze the left edge guide and slide it
against the paper. Make sure the paper is not above the arrow mark inside the left edge guide.
Make sure the paper support extensions are fully extended.
• If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to
separate the sheets, then reload it.
• Load only up to the recommended number of sheets. If you’re printing on both sides of the
paper, try loading fewer sheets.
• Use new, smooth, high-quality paper, that is not curled, creased, old, or too thin. Make sure to
load it printable side up.
• Do not load paper with holes punched in it for insertion in a binder.
Paper Does Not Eject or Ejects Wrinkled
• If the paper doesn’t eject fully, you may have set the wrong paper size. Press the Color
button, then open the scanner unit and remove the paper. Select the correct paper size when
you reprint.
• If it’s wrinkled when it ejects, the paper may be damp or too thin. Load new paper
.
Paper Jams in the Printer
If paper jams, follow these steps:
1. Cancel the print job from your computer, if necessary.
2. Gently pull out any jammed paper from the output tray or sheet feeder.