User`s guide
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 99
& “Installing Applications” on page 100
Printing Is Too Slow
❏ When printing continuously for approximately more than 10 minutes, printing slows down to prevent the
printer mechanism from overheating and being damaged. However, you can continue printing. To return the
printer to normal printing speed, cancel printing, and leave the printer idle for at least 30 minutes with the
power on.
e
printer does not recover if the power is
o.
❏ Close any unnecessary applications.
❏ Lower the quality setting on the control panel or the printer driver. High quality printing slows down the
printing speed.
❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Wi n d o w s
Select High Speed on the printer driver's More Options tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏ Disable quiet mode. is feature slows down the printing speed.
❏ Wi n d o w s
Select
O
as the Quiet Mode setting on the printer driver's Main tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Cannot Start Scanning
❏ If you are scanning with the ADF, check that the document cover and ADF cover are closed.
❏ Connect the interface cable securely to the printer and the computer.
❏ If you are using a USB hub, connect the printer directly to the computer.
❏ When using the printer on a network, make sure the printer is connected to the network properly. You can
check the connection status from the network icon on the printer window and by printing a network status
sheet. If the printer is not connected to the network, see the Network Guide.
User's Guide
Solving Problems
113