User`s guide

D
Do one of the following.
Windows 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and
features list.
Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Program or port list.
Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Programs and Services list.
E
Click OK.
Using scanning software other than Epson Scan driver
If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct
product is selected as the Scanner or Source setting.
If you cannot scan using any TWAIN-compliant scanning programs, such as Adobe Photoshop Elements,
uninstall the TWAIN-compliant scanning program and then reinstall it.
& “Uninstalling Your Software” on page 114
Problems When Feeding Paper
The paper gets dirty
You may need to clean the product.
& “Cleaning the Product” on page 110
Multiple sheets of paper are fed
If you load unsupported paper, the product may feed more than one sheet of paper at a time.
& “Automatic Document Feeder (ADF) specifications” on page 150
You may need to clean the product.
& “Cleaning the Product” on page 110
The paper jams in the Automatic Document Feeder (ADF)
Remove the jammed paper inside the ADF.
& “Removing jammed paper from the Automatic Document Feeder (ADF)” on page 125
User’s Guide
Troubleshooting for Scanning
140