Owner's Manual

Troubleshooting
If you see a blank screen or the No signal message after turning on your
video device or computer, check the following:
•
Make sure the power light on the projector is blue and not flashing.
•
Press the button on the projector or one of the Source buttons on
the remote control to switch to the correct image source, if necessary.
•
If you’re using a Windows
®
laptop, press the function key on your
keyboard that lets you display on an external monitor. It may be labeled
CRT/LCD or have an icon such as
. You may have to hold down the
Fn key while pressing it (such as Fn + F7). Wait a moment for the display
to appear.
•
If you’re using a Mac laptop, open System Preferences and select
Displays. Click the Arrangement tab and select the Mirror Displays
checkbox.
If 3D images aren’t displaying properly, check the following:
•
Press the Menu button, then select Signal > 3D Setup > 3D Display and
make sure that the 3D option is selected.
•
Make sure that you are within the 3D viewing range. See “Choose a
location” on the front of this sheet or the online User’s Guide for more
information.
•
Check that your 3D glasses have not entered standby mode. Slide the
power switch on the 3D glasses to the Off position, then back to the On
position.
•
Check that your video device and media are both 3D-compatible. Refer
to the documentation that came with your video device for more
information.
If WirelessHD content isn’t displaying properly, check the following:
•
Check that the Link light on the transmitter is lit. If the light is flashing
slowly, the transmitter could not connect with the projector and has
entered standby mode. Verify that the projector is turned on and that all
cables are properly connected as shown in the “WirelessHD Transmitter”
section on the front of this sheet.
If the Link light continues to flash, press the Input button on the
transmitter and wait 5-10 seconds for the Link light to stay lit. Repeat this
procedure up to five times. If the transmitter still hasn’t connected to the
projector, press the Setup button on the bottom of the transmitter and
try again.
•
Make sure the WirelessHD Transmitter is within 32 feet (10 m) of the
projector, isn’t obstructed by any large objects and is not placed on a
metal surface.
•
If you are viewing wireless content, make sure that the WiHD light on the
transmitter is lit. If it isn’t, press the Output button on the remote control
or the WiHD/Pass button on the transmitter.
EPSON and PowerLite are registered trademarks, and EPSON Exceed Your Vision is a registered logomark of
Seiko Epson Corporation. PrivateLine is a registered trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the US and other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2016 Epson America, Inc., 5/16
Printed in XXXXXX CPD-51742
Where to get help
Manuals
For more information about using the projector, click the icons on your
desktop to access the online manuals (requires an Internet connection). If you
don’t see icon links to the manuals, you can install them from the projector CD
or go to the Epson website, as described below.
Telephone support services
To use the Epson
®
PrivateLine
®
Support service, call [phone]. This service
is available for the duration of your warranty period. You may also speak with
a support specialist by calling [phone] (US) or [phone] (Canada).
Support hours are 6
AM to 8 PM, Pacific Time, Monday through Friday, and
7
AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject
to change without notice. Toll or long distance charges may apply.
Internet support
Visit www.epson.com/support (U.S.) or www.epson.ca/support
(Canada) for solutions to common problems. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson.
Registration
Register today to get product updates and exclusive offers. You can use the CD
included with your projector or register online at www.epson.com/webreg.
Optional accessories
For a list of optional accessories, see the online User’s Guide.
You can purchase RF 3D glasses (part number V12H548006) or other
accessories from an Epson authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).