Specifications

Control Codes POSjet
®
1500 Programmer's Guide
Page 82 Rev N Nov-10
Troubleshooting
Indicator Lights (LED)
The five POSjet
®
1500 indicator lights are:
Power LED Indicates printer activity and non-recoverable errors
Error LED Indicates problems and probability of recovery
Paper LED Indicates paper status (paper low/paper out)
Left Cartridge LED Indicates ink levels of left cartridge
Right Cartridge LED Indicates ink levels of right ink cartridge
Form LED Indicates the Validation Form needs attention.
Power Indicator (LED)
The POWER indicator lets the user know that the printer is ON. If the POWER indicator blinks in conjunction with the
ERROR indicator, the printer is experiencing a non-recoverable error. See the fault indicators below. If the POWER
indicator blinks, and there is no ERROR indicator blinking, the printer is being held in reset by the host.
Error Indicator (LED)
The ERROR indicator lets the user know that the printer is experiencing a problem. If the POWER indicator is lit (not
blinking), the error is generally recoverable without data loss. If the POWER indicator is blinking, a non-recoverable
error has occurred. See fault indicators below. If the error is not operator recoverable, a power cycle may correct
the problem. If a power cycle does not correct the fault, the printer must be serviced.
Paper Indicator (LED)
The PAPER indicator signals the paper status. If the printer is equipped with a paper low option, the PAPER indicator
will blink when the paper is low. The low sensor is adjustable, and the amount of paper remaining is dependent on
the adjustment. If the PAPER indicator is lit with the ERROR indicator, the printer is out of paper. The printer stops
printing and waits for the paper to be changed.
Form Indicator (LED)
The FORM indicator signals that the form is active, should be inserted or removed. If the indicator is blinking the
form should be inserted or removed. If the indicator is on steady, the printer is in validation mode.
Cartridge Indicators (LED-left and right)
The printer has two ink cartridge indicators that signal the ink cartridge status. The right indicator is for the right
cartridge and the left indicator for the left cartridge. If the printer is a single color printer, the left cartridge indicator
is used. In most cases, the left cartridge is black, and the right is a highlight color.
Cartridge is low on ink (1 Blink, pause) __█___________█________
Cartridge has been removed (Blinking, error) __█__█__█__█__█__█__█__
Note 1 If both ink cartridges are low, the NEW CARTRIDGE button only needs to be pressed once; however, both
heads must be changed.
Fault Indicators