TM-H6000III Technical Reference Guide ❏ Receipt and Slip model ❏ with MICR model ❏ with Endorsement model ❏ with Validation model ❏ with Endorsement and MICR model ❏ with Validation and MICR model ❏ with Image Scanner model ❏ Photo-ID Model with Image Scanner model English 410307004 Rev.
TM-H6000III Technical Reference Guide CAUTIONS ❏ This document shall apply only to the product(s) identified herein. ❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. ❏ The contents of this document are subject to change without notice. Please contact us for the latest information.
Revision Information Revision Page Altered Items and Contents Rev. A all pages Newly authorized Rev. B all pages The validation model added Rev. C iv “Restriction of Use” added viii Caution for the manual cutter added Caution for aerosol sprayers added iv Rev. D all pages Add the Image scanner model and the Photo-ID model. Rev. E all pages UPOS information updated Rev.
TM-H6000III Technical Reference Guide About This Manual Aim of the Manual This manual was created to provide the information on the TM-H6000III printer for anyone who is developing hardware, installations, or programs. Programmers will also want to consult other documents. Contents of the Manual Chapter 1 General Information: Chapter 2 System Planning: General description of features plus specifications. Contains introduction of control methods (APD, OPOS, JavaPOS, and ESC/POS) and each connection form.
Restriction of Use When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc; or functional/precision devices etc, you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability.
TM-H6000III Technical Reference Guide Safety Precautions EMC and Safety Standards Applied Product Name: TM-H6000III Type Name: M147G The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON power supplies.) Europe: CE marking Safety: EN 60950 North America: EMI: FCC/ICES-003 Class A Safety: UL 1950/CSA C22.2 No.
For Canadian Users This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. GEREÄUSCHPEGEL Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779). viii Rev.
TM-H6000III Technical Reference Guide Safety Precautions This section presents important information to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location. WARNING: ❏ Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.
CAUTION: ❏ Do not connect cables other than as described in this manual. Different connections may cause equipment damage and burning. ❏ Be sure to set this equipment on a firm, stable, horizontal surface. Product may break or cause injury if it falls. ❏ Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage, fire, or shock. ❏ Do not place heavy objects on top of this product. Never stand or lean on this product.
TM-H6000III Technical Reference Guide Contents TM-H6000III Technical Reference Guide Revision Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aim of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.4.4 MICR Reader (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4.4.1 Reading method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4.4.2 Recognition rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4.4.3 Inserting direction and endorsement printing . . . . . . . . . . . . . . . .
TM-H6000III Technical Reference Guide Chapter 3 Setup 3.1 Part Name and Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.1 Part Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1.2 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5 Application Development Information for UPOS 5.1 Single-pass processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 5.1.1 Recommended Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 5.1.2 Sample Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TM-H6000III Technical Reference Guide C.3 USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C.3.1 The TM printer does not operate. What should I do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C.3.2 The Customer Display does not operate correctly. What should I do? . . . . . . . . . . . . . . . . . . . C.3.3 What should be considered for a Customer Display connection? . . . . .
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TM-H6000III Technical Reference Guide Chapter 1 General Information 1.
1.1.2 Slip/ Validation/ Endorsement Section (Validation/ Endorsement option) ❏ High throughput using bidirectional, minimum distance printing. ❏ Page mode for flexibility in printing formats ❏ Two ways are available for slip paper loading (drop- in for validation, and front insertion for slip) ❏ An endorsement printer (E/P) that enables single-pass high speed printing of endorsements.(The endorsement printer cannot be installed on a printer with the validation function.
TM-H6000III Technical Reference Guide 1.2 Product Structure 1.2.1 Standard Parts Included with the Printer This printer is packed with the materials listed below. ❏ Printer ❏ User’s Manual ❏ Roll paper (diameter 40 mm {1.57"}) 1 roll ❏ Power switch cover (using this cover enables you to prevent accidental turning off of the power) ❏ Exclusive ribbon cassette ERC-32(B) ❏ Endorsement ribbon cassette (only for printers equipped with the optional endorsement print mechanism) 1.2.
1.4 Printing and Paper Specifications 1.4.1 Receipt Section Printing method: Thermal line printing Dot density: 180 dpi × 180 dpi [the number of dots per 25.4 mm {1"}] Printing direction: Unidirectional with friction feed Printing width: 72 mm {2.83"}, 512 dot positions Paper width: 79.5 ± 0.5mm {3.13 ± 0.02"} Characters per line: 42 (font A, default) 56 (font B) Character spacing: 0.28 mm {.01"} (2 dots) (font A, default) 0.28 mm {.01"} (2 dots) (font B) Programmable by control command.
TM-H6000III Technical Reference Guide Character size, characters per line Standard W x H in mm {inches} Double-height CPL W x H in mm {inches} Double-width/ Double-height Double-width CPL W x H in mm {inches} CPL W x H in mm {inches} CPL Font A 12 x 24 1.41 x 3.39 {.06 x .13"} 42 1.41 x 6.77 {.06 x .27"} 42 2.82 x 3.39 {.11 x .13"} 21 2.82 x 6.77 {.11 x .27"} 21 Font B 9 x 17 0.99 x 2.40 {.04 x .09"} 56 0.99 x 4.80 {.04 x .19"} 56 1.98 x 2.40 {.08 x .09"} 28 1.98 x 4.80 {.08 x .
1.4.1.3 Paper Specifications Paper type: Specified thermal paper Form: Paper roll Paper width: 79.5 ± 0.5 mm {3.13" ± 0.02"} Paper roll size: Roll diameter: Maximum 83 mm {3.27"} Take-up paper roll width: 80+0.5/-1.0 mm {3.15+0.02/-0.04"} Specified paper: Specified thermal roll paper, NTP080-80 In Japan: Nakagawa Mfg. Co., Ltd. In USA: Nakagawa Mfg. (USA) Inc. In Europe: Nakagawa Mfg. (Europe) GmbH In Southeast Asia: N.A.K. Mfg.
TM-H6000III Technical Reference Guide 1.4.1.4 Printable Area The printable area of a paper roll with a width of 79.5 ± 0.5 mm (3.13" ± 0.02") is 72.2 ± 0.2 mm (2.84" ± 0.008") (512 dots), and the space on the right and left sides are approximately 3.7 ± 2 mm (0.15" ± 0.079"). 72.2 3.7 2 79.5 0.5 Printable area for paper roll 1.4.1.5 Printing and Cutting Positions Manual cutter position Approx. 24 Autocutter head position Approx.
1.4.2 Slip/ Validation Section Printing method: Serial impact dot matrix Head wire configuration: 9-pin vertical line, 0.353 mm {1/72-inch} wire pitch Printing direction: Bidirectional, minimum distance printing Printing speed: Approximately 5.7 LPS (printing 40 columns per line with 17.8 CPI when the head energizing time is set to normal mode.
TM-H6000III Technical Reference Guide 1.4.2.1 Paper Specifications 1. Cut sheet Paper type: Normal paper, pressure-sensitive paper, carbon copy paper Paper size: 68 - 230 mm (W) × 68 - 297 mm (L) {2.7 - 9.1"(W) × 2.7 - 11.7"(L)} NOTE: The minimum size is 68mm × 152mm {2.7" × 6.0"} Copy capability and paper thickness: • Normal paper (single-ply):0.09 to 0.2 mm {0.0035 to 0.0079"} • Carbon copy paper combination:4 sheets maximum • Backing paper: 0.07 to 0.12 mm {0.0028 to 0.
2. Notes on slip/validation paper • The paper must be flat, without curls or wrinkles, especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty. • Insert a validation from the upper side in the validation entrance of the case opening. If the validation is inserted sliding from the left to the right, the print position may be incorrect since the paper can be crooked or the validation sensor can detect incorrectly. • There must be no glue on the bottom edge of paper.
TM-H6000III Technical Reference Guide • Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper. If thick paper is used, the copy capability is lowered. 30 15 20 10 Area where paper holes are prohibited and reflection rate for the back on paper should be 40% or more. Area where paper holes are prohibited and reflection rate for the surface on paper should be 40% or more. Paper holes and translucence prohibited in this area.
1.4.2.2 Printable Area for slip Slip ejection sensor position 23.2 5.6 3.1 85.4 56.8 *2Approx. 81.3 (For 461 steps) Approx. 92.8 16.4 (2) Paper feeding roller position Form stopper position 9 37.8 2 Sub-paper feeding roller position 60 *4Approx. 114.8 TOF sensor position (MAX. 651 steps) Paper insertion direction Forward paper feed direction *3 ( 8.1 ) The first printing line position BOF sensor position 4 *5 MIN . 18 .
TM-H6000III Technical Reference Guide 1.4.2.3 Printable Area for validation paper Printable Area 85.4 5.6 23.2 Validation sensor position 15 71 1.5 18.4 Last printing position Printable Area 32.8 49.65 29.65 3.1 Print starting position (20) 8 lines printing for 168 steps (When approximately 4.23mm (1/6”) feeding pitch) 70 (MIN.
1.4.3 Endorsement Section (Option) Printing method: Shuttle impact dot matrix Wire pitch approximately 0.353 mm {1/72"} Head wire configuration 8 print solenoids in a horizontal line Characters per line: 40 columns Print speed: Approximately 1.9 lps (lps: lines per second) Number of characters: Alphanumeric characters: 95 International characters: 37 Extended graphics: 128 × 11 pages (including one space page) Character structure 5 × 7 (total 240 dots horizontally) Character size 1.1 × 2.
TM-H6000III Technical Reference Guide 1.4.3.2 Printable Area The print head consists of 8 print solenoids (A, B, C, D, E, F, G, and H) arranged in a horizontal line. The print head moves from the left (from the standby position) to the right, printing at 30 positions as each print solenoid is energized, so that one dot line is formed. The total number of dots per dot line is 240 (30 positions × 8 solenoids). Slip paper feeding roller position 2.42 47.8 (152 steps) Approx. 26.8 3.53 (20 steps) 55.
1.4.3.3 Notes on Using the Endorsement Print Mechanism ❏ The endorsement print mechanism (abbreviated as E/P) enables printing of endorsements as part of a sequence that is automatically processed: MICR reading, printing an endorsement on the back side of a personal check, and printing on the surface of it. Once the end of the paper exceeds the E/P print head position, reverse paper feeding to the front side is not possible.
TM-H6000III Technical Reference Guide 1.4.4 MICR Reader (Option) 1.4.4.1 Reading method Magnetic bias 1.4.4.2 Recognition rating 98% or more (at 25 ° C, 77 ° F) Recognition rating is defined as follows Recognition rationg (%) = Total number of checks - (number of sheets misread or not identified.) Total number of checks • Check paper used for test is EPSON standard check paper. • Checks must be flat, without curls, folds, or wrinkles. 100 1.4.4.
❏ To print endorsements in the specified area (within 38.1 mm {1.5”} from the top), set the print position for the last line so that it is printed at least 3 mm {0.118”} above the bottom of the printable area (Especially when the printer is used near the display device, the user is required to check the recognition rate of the MICR). NOTE: 1. Do not install the printer near any magnetic fields, because this may cause MICR reading errors.
TM-H6000III Technical Reference Guide 1.4.5 Slip Image Scanner Specification (Option) 1.4.5.1 Image Scanner Specification Image scanner type Contact Image Sensor (CIS) Resolution 200 dpi (H) × 200 dpi (V) [dpi: dots per inch (number of dots per 25.4 mm {1"}) Gradation Bi-tonal (black/white) or 256-level gray scale are selectable with a command.
1.4.5.4 Image Data Quality ❏ Be sure to include the pre-scanning step when scanning with bi-tonal, because it can minimize as much as possible problems of decreasing image data quality caused by environmental temperature, wear of scanner parts, great variation in color shading of the background of a check, and input voltage fluctuation. ❏ The quality of image scanning on the front of a check may be reduced by a large variation in density of an ink ribbon cassette.
TM-H6000III Technical Reference Guide 1.4.6 Card Image Scanner Specification (Option) 1.4.6.1 Image Scanner Specification Image scanner type Contact Image Sensor (CIS) Resolution 200 dpi (H) × 200 dpi (V) [dpi: dots per inch (number of dots per 25.4 mm {1"}) Gradation 256-level gray scale Scanning area 56 × 90 mm {2.20" × 3.54"} Image scanning speed 120 mm/s {4.
1.4.6.4 Notes on Using the Card Image Scanner ❏ Notes on card • The side to be scanned must be up when it is inserted. • Make sure to use a flat card without excessive curvature, cracking, or embossing. Otherwise, the card feeding may be affected. • When you use an IC card, be sure not to touch the contacts on it. • Since the card sensor uses a transmissive photo sensor, do not use a card with a hole or a transmissive area in the sensor position.
TM-H6000III Technical Reference Guide 1.5 Sensors 1.5.1 Paper Sensors 1.5.1.1 Receipt section ❏ Paper roll near-end sensor: • The sensor is located on the roll paper supply device on the receipt section. It detects the near-end of the paper roll by detecting the paper roll diameter. You can adjust the sensor. See Chapter 5 for details on adjustment. • When the printer detects a paper near-end, it either stops or continues printing, depending on the Paper sensor command setting.
❏ Validation sensor: The validation sensor is located below the validation paper path and detects whether the paper is inserted correctly or not. The printer does not proceed to the next operation until the paper has been removed. (The SLIP LED continues flashing.) ❏ Slip/Validation eject sensor: The slip/validation eject sensor is located in the slip paper exit and detects whether the paper is removed or not after printing.
TM-H6000III Technical Reference Guide 1.6 Other Specifications 1.6.1 Internal Buffer 1. Receive buffer selectable as 45 Byte or 4 KB using the DIP switch. 2. User-defined buffer (both for user-defined characters and user-defined bit images) Receipt: 12KB; Slip: Approximately 3KB 3. Macro buffer 2KB 4. NV (non-volatile) bit image buffer 384KB 5. NV (non-volatile) user memory 1KB 1.6.
❏ The values in the table above are measured in the following conditions, but are just for your reference. ❏ The Epson original power supply PS-180 can print within the print duty above. ❏ Contact Epson if you need more detailed information.
TM-H6000III Technical Reference Guide Note: Notes on using the Epson PS-180 power supply unit If the printing is continuously performed with the high print ratio, the overcurrent limitation might be operated. Therefore, the printing length must not exceed the following values when printing withhigh print ration.
1.6.3 Reliability 1.6.3.1 Receipt printer section: Life: Mechanism: 15,000,000 lines (when using monochrome thermal paper), 7,500,000 lines (when using two-color thermal paper) The printer is defined to have reached the end of its life when it reaches the beginning of the Wearout Period. MTBF: 360,000 hours In the printer’s life of 15 million lines (in monochrome printing) or 7.5 million lines (in two-color printing).
TM-H6000III Technical Reference Guide Print head life: 200 million characters (when printed with Font B only) Note Printing pattern: Average 2 dots / wire per character This printer has nine wire (dots) vertically and prints characters moving horizontally. If one wire prints repeatedly, the problem may occur. Consider this when you use the printer.
1.6.
TM-H6000III Technical Reference Guide 1.6.5 Installation The printer must be installed horizontally. 1.6.6 Interfaces ❏ USB ❏ RS-232 ❏ IEEE 1284 bidirectional parallel ❏ 10BASE-T/100BASE-TX ❏ RS-485 1.7 Notes for Barcode printing on slip printer This printer supports the barcode printing on roll paper and slips. Note the following when a barcode is printed on the slip/validation. ❏ Ladder barcode is not supported. ❏ HRI character must be added. ❏ Use the ERC-32(B) black ink ribbon cassette.
1.8 External Dimensions and Weight Width: 186 mm {7.32"} Depth: 298 mm {11.73"}(except for the protrusion) Height: 185 mm {7.28"} 185 mm {7.28"} Image Scanner model 209 mm {8.23"} Photo-ID model Weight: Approximately 5.3 kg {11.7 lb} Approximately 5.7 kg {12.6 lb} Image Scanner model Approximately 5.9 kg {13.0 lb} Photo-ID model (All the numeric values are typical.) Color: White (ECW), Dark Gray(EDG) 298 TM-H6000III: 185 186 1-32 General Information Rev.
TM-H6000III Technical Reference Guide 298 With Image scanner model: 185 186 Rev.
298 Photo-ID model: 209 186 1-34 General Information Rev.
TM-H6000III Technical Reference Guide 1.9 Maintenance Area 282 203 56 298 (Photo ID model:88) NOTE: 203 mm = 56 mm = 298 mm = 47 mm = 282 mm = Rev. E 8.0" 2.1" 11.7" 1.9" 11.1" (Photo ID model:280) (Photo ID model:203) The illustrations below show the area around the printer required for maintenance. 47 (Photo ID model:69) (Photo-ID model) 203 mm = 8.0" 88 mm = 3.5" 298 mm = 11.7" 69 mm = 2.7" 280 mm = 11.
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TM-H6000III Technical Reference Guide Chapter 2 System Planning This section provides you information for system planning. 2.1 Control Method A TM printer can print and be controlled using any of the following three methods: 1. Windows printer driver (EPSON Advanced Printer Driver) 2. UPOS (OPOS, OPOS for .NET, JavaPOS) 3.
❏ Convenience • Allows you to make horizontally long printings by rotated printing, for example landscape format receipt. When using the TM printer oriented vertically (wall mount), it can print backward to make it easy to read for customers. • Allows you to print images as a background. ❏ Expandability • Printer sharing is supported. Allows you to share TM printer with other computers on a network. (Printer sharing through a print server is not supported.
TM-H6000III Technical Reference Guide 2.1.1.2 EPSON Advanced Printer Driver Supported Environment ❏ Supported interfaces • Parallel • Serial • USB USB 2.0 compliant (Full-Speed 12 Mbps operation. High-Speed operation is not possible.) • Ethernet (10/100 Base-T) • Wireless LAN (IEEE 802.
2.1.2 UPOS UPOS is a driver formulated for POS application development complying with the UPOS specification. 2.1.2.1 UPOS Driver ❏ OPOS A driver using the OLE technology. Visual Basic/Visual C++ are used as the development language. ❏ OPOS for .NET A driver using the Microsoft .NET Framework technology. Complies with POS for .NET. Visual Basic .NET/Visual C# are used as the development language. ❏ JavaPOS A driver using the Java technology. Supports Windows/Linux as the operation environment.
TM-H6000III Technical Reference Guide 2.2 Connection Form and Cables 2.2.1 USB The TM printer can be connected to the host PC via a USB connector, and other TM printers can be connected to the first printer via USB. (See “Changing the DIP Switch Settings” in Chapter 3 for DIP switch settings.) Modular Self-powered USB HUB Cash drawer (Photo-ID model Only) Note: The host PC needs to have an installed “USB device driver” for using USB model TM printer.
2.3 Serial Connection When the TM printer is connected to the host PC with a serial interface, the following connection forms are possible: • Stand alone • Y-connection • Pass-through connection Connections for usable serial cross cables are as follows: The type of cable that should be used depends on the operation and the handshake method for the TM printer. You can operate the TM printer by Windows driver, OPOS, JavaPOS, or ESC/ POS commands.
TM-H6000III Technical Reference Guide 2.3.1 Stand alone Both TM printer and Customer Display are connected to the host PC via serial port. 2 1 Application XON/XOFF TM side control control setting (except OPOS) DTR/DSR (DOS, OPOS, Visual C) RTS/CTS (DOS, Windows driver, Visual C, Visual Basic, MSComm) XON/XOFF 1 Type A or B — — 2 DM-D500: A,B Other DM-D: not available — — 1 — Type A or B Type B 2 — Type A or B Type B DTR/DSR 2.3.
2.3.3 Pass-Through Connections The TM printer is connected to the Customer Display via a serial port, and the Customer Display is connected to the host PC via a serial port. Note: On a Customer Display (DM-D500 etc...) device that has a DIP switch to select the Y-type connection, confirm that the DIP switch has been set to “Y-type connection: Disable.” For details of the DIP switch, see the User’s Manual packed with your Customer Display.
TM-H6000III Technical Reference Guide 2.5 Ethernet TM printers are connected to a network via a hub using an Ethernet cable. Note: If the TM printer is connected to the host PC via an Ethernet interface, a Customer Display cannot be connected to the TM printer. We provide the IP address setup utility“EPSON TMNet WinConfig,” for setting the IP address of the Ethernet model TM printer on the host PC. It is downloadable from the web site. See “Downloading Drivers, Utilities, and Manuals” on page 2-4.
Connection procedure CAUTION: Connecting devices directly to LAN cables that are installed outdoors will expose them to damage from power surges caused by lightning and other inductive sources. It is best to make sure that devices without proper surge protection are cushioned by being connected through devices that do have surge protection. Otherwise, it is better not to connect them to outdoor lines.
TM-H6000III Technical Reference Guide Chapter 3 Setup 3.1 Part Name and Basic Operation 3.1.1 Part Names TM-H6000III Validation entrance (validation model only) roll paper cover unit cover front cover control panel power switch Slip entrance TM-H6000III with Image Scanner model roll paper cover control panel unit cover front cover power switch Rev.
TM-H6000III Photo-ID model LEDs for card scanner card entrance for scan roll paper cover unit cover control panel front cover power switch 3.1.2 Connectors WARNING: Do not connect a telephone line to the drawer kick-out connector or the display module connector; otherwise the printer and the telephone line may be damaged. You can connect up to four cables to the printer. They all connect to the connector panel (on the bottom rear of the printer), which is shown below.
TM-H6000III Technical Reference Guide 3.1.2.1 Important Installation Notes ❏ For a serial interface, use a null modem cable. ❏ For a parallel interface, use an IEEE 1284 cable. ❏ For a USB interface, install the driver before connecting the printer. 3.1.3 The Control Panel Control Panel ERROR LED SLIP LED Photo-ID Model Card Panel RELEASE BUTTON ID LED FEED BUTTON PAPER OUT LED POWER LED ERROR LED (Card scanner section) 3.1.3.1 LED POWER This light is on when the power is turned on.
SLIP ❏ This light blinks when the printer is ready to receive slip paper. It stays on during printing on slip paper and blinks again when slip paper should be removed. When the slip paper is removed in the slip removal waiting state, the printer enters the paper roll mode two seconds later. The SLIP LED light is on during this time.
TM-H6000III Technical Reference Guide ERROR Off: Normal condition. Flashing: Error (refer to the following figure). SLIP LED Blinking Pattern 320 ms State Card Ejection error 5120 ms 3.1.3.3 Control Panel Buttons The control panel has two paper buttons that you may have to use, although most paper handling functions will be handled by your software. FEED Use this button to feed roll paper or to start a roll paper self test. (See the instructions later in this chapter.
3.1.5 Card insertion method (Option) When you would like to scan a card with the TM-H6000III with Photo-ID, follow the following procedure. 1. Transmit control command to TM-H6000III from your application for card insertion. Note: The control command depends on your control method. See Chapter 5 or Chapter 6 according to your method for confirming the command. 2. When the TM-H6000III receives the transmitted control command, the ID LED blinks.
TM-H6000III Technical Reference Guide 3.2 Setup Flow You have to set up your printer to use it. And you can adjust some feature by customizing them. This section describes the setup. The set up flow of preparing to use printer is below.. Printer setup (See “Printer setup,” page 3-8) Printer customizing (See “Customizing,” page 3-18) Driver setup ❏ APD ❏ OPOS ❏ OPOS for .
3.3 Printer setup This section describes the setup. The flow of preparing to use printer is below Start set up 1. Connect power supply (PS-180) 2. Install ribbon cassette(s) 2. Installing the Endorsement Ribbon Cassette (Endorsement function is a factory option) 3. Install roll paper 4.
TM-H6000III Technical Reference Guide CAUTION: When connecting or disconnecting the power supply from the printer, make sure the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer. If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise you may damage the power supply or the printer. 1.
1. Unpack the ribbon cassette and turn the knob in the direction shown to take up any slack. Knob 2. Open the front cover of the printer, using the tabs on each side of the cover. Tab 3. Remove the old ribbon, if there is one. 4. Insert the new ribbon cassette as shown. 3-10 Setup Rev.
TM-H6000III Technical Reference Guide 5. Turn the knob two or three times to make sure the ribbon is seated correctly. You can also look at the side of the slip unit to see if the ribbon is in the correct place. See below. Edge of ribbon cassette 6. Close the front cover of the printer. Rev.
3.3.3 Installing or Replacing the Endorsement Ribbon Cassette If your printer is equipped with the endorsement function, you also need to install the endorsement ribbon cassette, which is smaller than the standard ribbon cassette. EPSON recommends the use of genuine EPSON ribbon cassettes. Ribbon cassettes not manufactured by EPSON may cause damage to your printer that is not covered by EPSON’s warranties. Note: Be sure to turn on the power before installing a ribbon cassette. 1.
TM-H6000III Technical Reference Guide 3. Insert the ribbon cartridge into the printer. You can see a properly installed ribbon in the illustration below. 4. Turn the knob two or three times to make sure that the ribbon is seated correctly. 5. Close the cover of the printer. 3.3.4 Installing or Replacing the Paper Roll Note: Do not use paper rolls that have the paper glued or taped to the core because they might cause a paper jam.
5. Be sure to note the correct direction that the paper should come off the roll. 6. Pull out a small amount of paper, as shown. Then close the cover and tear off the extra paper by pulling it toward the front of the printer. 3-14 Setup Rev.
TM-H6000III Technical Reference Guide 3.3.5 Connecting the Printer to the Host PC / POS Terminal All cables are connected to the connector panel located on the lower rear side of the printer. Drawer kick connector Interface connector Customer Display (DM-D) connector Power supply connector Connector panel Note: The figure above shows the connector panel for the RS-232/RS-485 interface model printer. The shape of the interface connector varies according to the type of interface used.
3.3.5.2 Parallel Interface Models 1. Press the connector on the end of the interface cable firmly into the interface connector on the connector panel. 2. Press down the clips on either side of the connector to lock it in place. 3. For interface cables equipped with a ground line, attach the ground line to the screw hole marked "FG" on the printer. 4. Connect the other end of the interface cable to the host computer. 3.3.5.3 USB Interface Models 1.
TM-H6000III Technical Reference Guide 3.3.5.4 Connecting a Drawer CAUTION: Be sure to connect a drawer that meets printer specifications. Connecting a drawer of the wrong specifications may result in damage to both the drawer and the printer. Never connect a telephone line to the drawer kick out connector (labeled “DK”). Doing so may result in damage to both the telephone line and the printer. Never connect the drawer cable to the customer display connector (labeled “DM-D”).
3.4 Customizing This printer is able to be customized for the items below: ❏ Roll paper near end detector ❏ DIP switch (communication condition, print density, etc...) ❏ Memory switch (some notices enable/disable, roll paper type, error signal output, paper jam detection for slip, and unit cover open while printing) The current settings can be confirmed by a self-test. 3.4.1 How to Confirm Current Settings You can use a self-test to confirm the current settings. “Self Tests” on page 3-24 3.4.
TM-H6000III Technical Reference Guide 3.4.3 Adjusting the DIP Switches The printer has two sets of DIP switches. The function of the DIP switches is different for each interface model. 3.4.3.1 Changing the DIP Switch Settings If you need to change settings, follow the steps below to make your changes: CAUTION: Turn off the power while removing the DIP switch cover to prevent an electric short, which can damage the printer. Use a crosshead screwdriver to remove the screw holding the DIP switch cover. 1.
3.4.3.2 Serial interface model DIP Switch 1 SW Function ON OFF 1-1 Data receive error Ignored Prints “?” 1-2 Receive buffer capacity 45 bytes 4 KB 1-3 Handshaking XON/XOFF DTR/DSR 1-4 Data word length 7 bits 8 bits 1-5 Parity check Enabled Disabled 1-6 Parity selection Even Odd 1-7 Transmission speed (See the table below.
TM-H6000III Technical Reference Guide NOTE: Changes in DIP switch settings (excluding switches 2-7 and 2-8, interface reset signals) are recognized only when the printer power is turned on or when the printer is reset. If the DIP switch setting is changed after the printer power is turned on, the change does not take effect until the printer is turned on again or is reset. If you turn on DIP switch 2-7 or 2-8 while the printer power is turned on, the printer may be reset, depending on the signal state.
NOTE: When pin 6 of the interface connector is used for the reset signal, the printer is reset at MARK on the RS-232 level. Changes in DIP switch settings (excluding switch 2-8, interface reset signal) are recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP switch setting is changed after the printer power is turned on, the change does not take effect until the printer is turned on again or is reset.
TM-H6000III Technical Reference Guide 3.4.3.5 When Using Original Paper When you use original paper such as P350 (F380), we recommend setting the DIP switches as shown in the table below. The setting differs depending on each paper specification. See the Other Qualified Suppliers for Thermal Paper section later in this chapter.
3.4.5 How to Use Two-Color Printing This printer is able to print in two colors by using two-color thermal paper. The adjustment method is described below. 1. Adjust Memory switch 8-4 to ON “Uses two-color roll paper.“ (“Memory Switches” on page 3-23) When you use OPOS, adjust the “paper” item in the setupPOS utility. 2. Install two-color thermal paper in the printer. 3. Print two color data.
TM-H6000III Technical Reference Guide 3.5.2 Running the Self Test with Slip Paper 1. Make sure the printer is turned off and the printer cover is closed properly. 2. While holding down the RELEASE button, turn on the printer using the switch on the front of the printer. (The SLIP light blinks.) 3. Feed a sheet of slip paper into the printer. The printer loads the paper automatically, prints the printer settings, and then ejects the paper. (The SLIP light blinks.) 4.
3-26 Setup Rev.
TM-H6000III Technical Reference Guide Chapter 4 Maintenance & Troubleshooting This section describes maintenance and general troubleshooting. 4.1 Maintenance 4.1.1 Cleaning the Thermal Print Head CAUTION: After printing, the print head can be very hot. Be careful not to touch it. Also let it cool before you clean it. Do not damage the print head by touching it with your fingers or any hard object. 1. Open the paper roll cover. 2.
4.1.2.2 Cleaning sheet Use the following or an equivalent commercially available cleaning sheet: PRESAT brand (KIC) “CHECK READER CLEANING CARD.” 4.1.2.3 Cleaning procedure You can perform cleaning either in self mode or command mode. These modes are described below. 4.1.2.4 Self mode 1. Load a paper roll in the printer. 2. Turn off the power. 3. Open the paper roll cover. 4. Turn the power back on while holding down the RELEASE button. 5. Press the RELEASE button seven times. 6.
TM-H6000III Technical Reference Guide 4.1.2.6 Cleaning the Card Image Scanner The glass part of the scanner may become dirty due to ink or paper dust, which can decrease the image quality. To avoid this, clean the glass part every 12 months. blue tab 1. Open the roll paper cover. 2. Push the blue tab down in the direction indicated by the arrow and pull it toward you to open the card feed path. 3. Wipe the glass gently with a soft, dry cloth.
4.2 Troubleshooting 4.2.1 Removing a Paper Jam CAUTION: Do not touch the paper feed motor because it can be very hot. If the paper is jammed in the paper roll section, turn the printer off. Next, open the paper roll cover. Then remove the jammed paper and put the roll back in the printer and close the cover. If the paper is jammed in the slip section, turn off the printer and remove the jammed paper and use a fresh sheet. If you cannot remove the jammed paper easily, open the unit cover.
TM-H6000III Technical Reference Guide 4.2.2 Autocutter Jam If a foreign object such as a push pin or paper clip drops in the autocutter and causes the auto cutter to lock up, the printer enters an error state and begins the recovery operation automatically. If the problem is not serious, the autocutter returns to its normal position without any intervention by the user. If the autocutter does not return to its normal position by itself, follow the steps below to correct the problem: 1.
4.2.4 LED Blinking Pattern 4.2.4.1 Error Types The printer stops all printer operations for the selected paper section, goes offline, and blinks the ERROR LED when detecting an error. ❏ Errors that automatically recover ERROR LED Blinking Pattern ERROR Description Print head temperature error The temperature of the thermal print head is extremely high 320 ms Recovery Recovers automatically when the print head cools Note: Print head temperature error is not abnormal.
TM-H6000III Technical Reference Guide Note: When the printer recovers from an error using error recovery command while slip paper is selected, the printer first ejects the slip. A error recovery command do loading paper additionally. However, when the printer recovers from a slip ejection error, the printer only ejects the slip and does not load paper. ❏ Errors that are impossible to recover: Call your dealer to repair the printer.
4.2.6 Printer prints “?“ or Incorrect Data With Serial Interface If one of the following errors occurs during serial interface communication, the printer prints “?” or ignores the data, depending on the setting of DIP switch 1-1. ❏ Parity error ❏ Framing error ❏ Overrun error Note: For other errors, we recommend confirming the transmission setting of DIP switch 1-3: Handshaking. 4.2.7 Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer.
TM-H6000III Technical Reference Guide 5. Open the cover to set the printer offline so that it will print the last line. 6. Close the cover and turn off the printer, press the FEED button three times, or reset the printer to turn off the hex dump mode. Note: The hexadecimal dump mode can’t be used with OPOS, APD, or JavaPOS. Rev.
4-10 Maintenance & Troubleshooting Rev.
TM-H6000III Technical Reference Guide Chapter 5 Application Development Information for UPOS 5.1 Single-pass processing TM-H6000III with Image scanner can use Single-pass processing for check. The Single-pass processing for checks can process 4 actions without the check fliping and another inserting operation. The actions are as following. ❏ MICR reading ❏ Endorsement printing ❏ Face printing ❏ Check image scanning Rev.
5.1.1 Recommended Flow The recommended flow of the Single-pass processing is shown below. It is explained for OPOS. You need to replace it with JavaPOS or OPOS for .NET if necessary. Start Setting the check scanner OPOSCheckScanner.DirectIO CHK_DI_CHANGE_MODE OPOSCheckScanner.DirectIO CHK_DI_SHARPNESS_IMAGE Specify the properties of OPOSCheckScanner (Ex. ImageFormat) Setting the AsyncMode OPOSPOSPrinter.AsyncMode = False Check insertion & MICR reading OPOSMICR.BeginInsertion OPOSMICR.
TM-H6000III Technical Reference Guide 5.1.2 Sample Program Below is as example of how to use Slip & MICR & Slip image scanner Combination with OPOS ADK Ver.2.30 or later. This program is based upon the description “5.1.1 Recommended Flow (page 5-2)” Private Sub Command1_Click() Dim strDum As String Dim lDum As Long Dim iDum As Integer Dim lDataSize As Long strDum = "" 'initialize With OPOSCheckScanner1 'Selects the slip scanner lDum = CHK_DI_MODE_CHECKSCANNER .
With OPOSPOSPrinter1 Endorsement printing 'Endorsement Printing .PrintNormal PTR_S_SLIP, Chr(&H1B) & "Endorsement Printing" & vbLf Printing side change & face printing 'Change of the printing side & face printing .ChangePrintSide PTR_PS_SIDE1 .PrintNormal PTR_S_SLIP, Chr(&H1B) & " Slip Printing" & vbLf End With Slip scanning 'Scans the check image With OPOSCheckScanner1 '.ClearInput 'Ready to fired event .DataEventEnabled = True 'Add timeout function. While .
TM-H6000III Technical Reference Guide Chapter 6 Application Development Information for APD You can program the following functions for the application using the APD. Note: For details of development, see the APD Manuals and the sample programs. ( See “Downloading Drivers, Utilities, and Manuals” on page 4.) ❏ Can print a barcode and 2D-Code. ❏ Can print graphics such as shop logos and bitmap files. ❏ Can program the following functions using the Status API.
6-2 Application Development Information for APD Rev.
TM-H6000III Technical Reference Guide Chapter 7 Application Development for Image Scanner This section explains key words in a question and answer format and the single-pass processing for developing a system with the TM-H6000III with the image scanner. 7.1 The flow of single pass processing The following figures introduce you to “smart pass processing.“ This processing provides you MICR reading, slip printing (face & endorsement), and scanning a check with one time insertion.
Print head Endorsement head The direction the paper has been fed (reverse). The direction the paper has been fed (reverse). 5. Endorsement printing has been done. 6. Print position for the surface printing is completed. The direction the paper has been fed (forward). Image scanner Print head 40 mm or more 7. Surface printing has been done.
TM-H6000III Technical Reference Guide 7.2 Sharpness Function 7.2.1 What is sharpness? Sharpness is a process to improve the readability of scanned image data. ❏ When sharpness is specified for 256-level gray scale image data, the readability of small characters is improved by emphasizing the edges.
❏ The Image data quality may be severely reduced, as shown in the above example: (there may be surplus dots) ❏ The usual compression rate may not be possible. 7.3 Comparison Tables 7.3.1 Interface and performance comparison table The following table indicates environmental aptitudes for scanning function.
TM-H6000III Technical Reference Guide 7.3.2 Function vs. control method comparison table The following table indicates enabled functions for each control method. ESC/POS APD OPOS / OPOS for .
7-6 Application Development for Image Scanner Rev.
TM-H6000III Technical Reference Guide Appendix A Character Code Tables A.1 Page 0 (PC437: USA, Standard Europe) (International Character Set: USA) NOTE: Character code tables show only character configurations, not the actual print pattern. Rev.
A.2 Page 1 (Katakana) A-2 Character Code Tables Rev.
TM-H6000III Technical Reference Guide A.3 Page 2 (PC850: Multilingual) Rev.
A.4 Page 3 (PC860: Portuguese) A-4 Character Code Tables Rev.
TM-H6000III Technical Reference Guide A.5 Page 4 (PC863: Canadian-French) Rev.
A.6 Page 5 (PC865: Nordic) A-6 Character Code Tables Rev.
TM-H6000III Technical Reference Guide A.7 Page 16 (WPC1252) Rev.
A.8 Page 17 (PC866: Cyrillic2) A-8 Character Code Tables Rev.
TM-H6000III Technical Reference Guide A.9 Page 18 (PC852: Latin2) Rev.
A.10 Page 19 (PC858: Euro) A-10 Character Code Tables Rev.
TM-H6000III Technical Reference Guide A.11 Page 254 (Space Page) NOTE: Page 254 is supported only when printing on the face of a slip. When font A is selected, character codes 80H to FFH are all spaces. When font B is selected, the font above is defined as the default. Rev.
A.12 Page 255 (Space Page) NOTE: In printing on the face of a slip with page 255, the font is selected as above, when font A is selected, character codes 80H to FFH are all spaces, when font B is selected, the following font is defined as the default. In printing on roll paper or the back side of a slip, character codes 80H to FFH are all spaces. A-12 Character Code Tables Rev.
TM-H6000III Technical Reference Guide A.13 International Character Sets ASCII code (Hex) Country Rev. E 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S.A # $ @ [ \ ] ^ ` { | } ~ France # $ à ° ç § ^ ` é ù è ¨ Germany # $ § Ä Ö Ü ^ ` ä ö ü ß U.K.
A-14 Character Code Tables Rev.
TM-H6000III Technical Reference Guide Appendix B Power Supply Specifications This appendix describes the optional power supply unit (PS-180). B.1 PS-180 (Energy Saving Power Supply Unit) B.1.
B.1.2 Case Specifications ❏ Size: 68 mm (D) × 136 mm (L) × 32 mm (H) (excluding projections) Refer to the figure below. Approx. 0.4 kg (excluding the AC cable) Flame-resistance grade: V0 Black (mat) ❏ Mass: ❏ Material: ❏ Color: 136 68 32 Case specifications Material No specific brominated flame retardants such as PBBE, PBB are used in this product. B.1.3 AC Cable Selection ❏ Select an AC cable that satisfies the following conditions. • Safety Standard product • Plug with P.
TM-H6000III Technical Reference Guide Appendix C FAQ C.1 Serial Interface C.1.1 The printer does not operate correctly or the printer does not print. What should I do? ❏ Confirm that the cable is connected correctly. • Is the cable wiring between the printer and the host PC correct? See the wiring cable diagrams shown in “What is the cable wiring for connecting a printer and a host PC with a serial interface?” on page 2 of this section.
• If the Customer Display is connected to the Customer Display connector of the UB-S09, confirm that the settings of the jumper switch on the UB-S09 are correctly set. JP 1 1-2 shorted 2-3 shorted Customer Display connected Customer Display not connected Customer Display connection settings 3 2 1 3 2 1 Note: Do not set JP1 open (without jumper). If you short pins other than 1 and 2 or 2 and 3 of JP1, the UB-S09 will not operate correctly. C.1.
TM-H6000III Technical Reference Guide ❏ 9 pin (PC) - 9 pin (Interface) FG SHELL FG RXD TXD DSR SG 2 RXD 3 TXD 4 DTR 5 SG DTR 6 DSR RTS CTS 7 RTS 8 CTS (Reserved) Reset signal 9 INIT(*1) (*1) When the reset signal of the host PC is used. C.1.5 How many printers can be connected? ❏ How many printers can be connected depends on how many COM ports are provided by the host PC. It is possible to connect multiple printers if there are unconnected COM ports on the host PC. C.1.
C.2 Parallel Interface C.2.1 The printer does not operate correctly or the printer does not print. What should I do? ❏ Confirm that the cable is connected correctly. • Is the cable wiring between the printer and the host PC correct? For details, see the table in “What is the cable wiring for connecting the printer and the host PC with a parallel interface?” on page 4 of this section. • Confirm that the LPT port of the host PC to which the printer is connected is correct.
TM-H6000III Technical Reference Guide ❏ Be sure to use a cable conforming to IEEE1284 standards. The pin assignments of the interface are shown below.
C.2.4 Is there limitation for the length of a cable? ❏ The length and the quality of a cable must conform to the IEEE1284 standards. A cheap cable or a long cable may not conform to the standard. Use as short a cable as possible. C.2.5 Can a Customer Display be connected? ❏ No. A Customer Display cannot be connected. C.2.6 When I turned on the printer with a parallel interface and then turned on the PC, the message “New hardware has been found.” appeared and the device “EPSON TM-Px.xx” was detected.
TM-H6000III Technical Reference Guide ❏ Confirm that the interface is correctly recognized by the host PC. • Confirm that [EPSON USB Controller for TM Printer Series] appears in the device manager of the host PC. If “?, x, or !”, [Unknown Device], or [USB Printing Support] appears, re-install the device driver as follows. 1. Turn on the printer. 2. Double-click SETUP.EXE in the TMUSB package. 3. Delete the incorrect item ([Unknown Device] or [USB Printing Support]). 4.
C.3.4 Can a Customer Display be connected? ❏ A Customer Display can be connected to the Customer Display connector on the USB interface board. The Customer Display connector on the TM printer cannot be used. C-8 FAQ Rev.
Rev. E Appendix D Comparison Table Differences between the TM-H6000III with ImageScanner and the previous model, the TM-H6000II with ImageScanner, are shown in the following table. TM-H6000II with Image Scanner Model TM-H6000II Photo-ID Model with Image Scanner TM-H6000III with Image Scanner Model TM-H6000III Photo-ID Model with Image Scanner Case dimensions (mm) (W × D × H) 186 × 298 × 185 186 × 298 × 209 186 × 298 × 185 186 x 298 x 209 Weight 6.2 kg 6.5 kg 5.7 kg 5.
D-2 Comparison Table Specification related items TM-H6000II with Image Scanner Model TM-H6000II Photo-ID Model with Image Scanner TM-H6000III with Image Scanner Model TM-H6000III Photo-ID Model with Image Scanner Thermal print speed (Receipt) Single color mode: max 170 mm/s 2-color print mode: max 75 mm/s Single color mode: max 170 mm/s 2-color print mode: max 75 mm/s Single color mode: max 200 mm/s 2-color print mode: max 78 mm/s Single color mode: max 200 mm/s 2-color print mode: max 78 mm/s Op
Rev. E Specification related items TM-H6000II with Image Scanner Model TM-H6000II Photo-ID Model with Image Scanner TM-H6000III with Image Scanner Model TM-H6000III Photo-ID Model with Image Scanner APD (Advanced Printer Driver) Ver.4.xx ✔ ✔ ✔ ✔ APD (Advanced Printer Driver) Ver.3.xx ✔ ✔ ✔ ✔ APD (Advanced Printer Driver) Ver.2.xx ✔ ✔ - - (*1) The card scanner scans with 256-level gray scale data format only.
D-4 Comparison Table Rev.
