TM-H6000II Technical Reference guide EPSON English 404367000
TM-H6000II Technical Reference Guide CAUTIONS ❏ This document shall apply only to the product(s) identified herein. ❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. ❏ The contents of this document are subject to change without notice. Please contact us for the latest information.
About This Manual Aim of the Manual This manual was created to provide the information on the TM-H6000II printer for anyone who is developing hardware, installations, or programs. Programmers will also want to consult other documents. Contents of the Manual ii Chapter 1, “General Information.” General description of features plus specifications. Chapter 2, “System Planning.” Contains introduction of control methods and each connection form. Chapter 3, “Setup.
TM-H6000II Technical Reference Guide Related Software and Documents Related software and documents Software/document name Description ESC/POS Application Programming Guide This provides descriptions in Acrobat format of the commands used by each TM printer, along with sample programs and other information about the printers TM-H6000II User’s Manual/ This provides basic handling procedures for the end user of the printer EPSON OPOS ADK This is an OCX driver EPSON OPOS ADK Manual This provides infor
iv Rev.
TM-H6000II Technical Reference Guide Safety Precautions EMC and Safety Standards Applied Product Name: TM-H6000II Type Name: M147B or M147C The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON PS-170 or PS-180 power supply.) Europe: CE marking Safety: EN 60950 North America: EMI: FCC/ICES-003 Class A Safety: UL 1950/CSA C22.2 No.
FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
TM-H6000II Technical Reference Guide Safety Precautions This section presents important information to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location. WARNING: ❏ Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.
CAUTION: ❏ Do not connect cables other than as described in this manual. Different connections may cause equipment damage and burning. ❏ Be sure to set this equipment on a firm, stable, horizontal surface. Product may break or cause injury if it falls. ❏ Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage, fire, or shock. ❏ Do not place heavy objects on top of this product. Never stand or lean on this product.
TM-H6000II Technical Reference guide Chapter 1 General Information 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.1.1 Slip Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.1.2 Receipt Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.1.3 Both Receipt and Slip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 2 System Planning 2.1 Control Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.1.1 Windows Driver (EPSON Advanced Printer Driver) . . . . . . . . . . . . 2-1 2.1.1.1 General Features of the EPSON Advanced Printer Driver . 2-1 2.1.1.2 EPSON Advanced Printer Driver Components . . . . . . . . . . 2-2 2.1.1.3 EPSON Advanced Printer Driver Support Environment . . . . 2-2 2.1.2 EPSON OPOS ADK . . . . . . . . . . . . . . . . . . . . . . .
3.5.2.1 Installing and Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 3.6 Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 3.6.1 Running the Self Test on Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 3.6.2 Running the Self Test with Slip Paper . . . . . . . . . . . . . . . . . . . . . . . . 3-31 3.6.3 Running the Self Test with the Optional Endorsement Function . .
Appendix A Character Code Tables A.1 Page 0 (PC437: USA, Standard Europe) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.2 Page 1 (Katakana) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.3 Page 2 (PC850: Multilingual) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.4 Page 3 (PC860: Portuguese) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A.5 Page 4 (PC863: Canadian-French) . . .
TM-H6000II Technical Reference Guide Chapter 1 General Information 1.1 Features TheTM-H6000II is a high-quality POS printer that can print on slip and receipt paper (paper roll). 1.1.
❏ A counter function that allows checking the printer by remote maintenance ❏ Several interface models (USB, RS-232C, bidirectional parallel) are supported 1.1.4 About control method ❏ Command protocol based on the ECS/POS® Proprietary Command System. ❏ Automatic Status Back (ASB) function that automatically transmits changes in the printer status ❏ Windows® printer driver is provided. (Advanced Printer Driver, and OPOS.) 1.2 Product Structure 1.2.
TM-H6000II Technical Reference Guide 1.3 Consumables 1.3.1 Ribbons This printer needs a ribbon cassette to print on slip (and endorsement).
1.4 Product Specifications Slip: 9-pin serial impact dot matrix Wire pitch approximately 0.353 mm {1/72"} E/P: 8-pin shuttle impact dot matrix Wire pitch approximately 0.353 mm {1/72"} Print method Receipt: Thermal line 0.141 dots/mm × 0.141 dots/mm (180 dpi × 180 dpi) Paper width Slip & E/P: 68mm to 230mm × 68mm to 297mm NOTE: The minimum size is 68mm × 152mm Receipt: 80 mm / 60 mm / 58 mm {3.15"/2.36"/2.28"} NOTE: default setting is 80 mm {3.15"}. 58 mm {2.28"} or 60 mm {2.
TM-H6000II Technical Reference Guide Temperature Operating:5 to 45 °C {41 to 113 °F} Storage: –10 to 50 °C {14 to 122 °F} (except for paper and ribbon) Humidity 10 to 90% Weight (mass) Approximately 5.8 kg {12.76 lb} 1.5 Printing and paper Specifications 1.5.1 Slip Section Printing method: Serial impact dot matrix Head wire configuration: 9-pin vertical line, 0.353 mm {1/72-inch} wire pitch Printing direction: Bidirectional, minimum distance printing Printing speed Approximately 5.
Note: Kanji character spacing by default setting is 2 half dots. (Kanji character spacing can be changed by ESC/ POS command.) Printing speed for Kanji characters shown in table above is in the case of full column printing with two-pass printing. 1.5.1.1 Paper Specifications 1. Cut sheet Paper type:Normal paper, pressure-sensitive paper, carbon copy paper Paper size:70 - 148 mm (W) × 150 - 210 mm (L) (2.8 - 5.8”(W) × 5.9 - 8.3”(L)) Copy capability and paper thickness: • Normal paper (single-ply):0.
TM-H6000II Technical Reference Guide 2. Notes on slip paper • The slip paper must be flat, without curls or wrinkles, especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty. • There must be no glue on the bottom edge of slip paper. Choose slip paper carefully when the glue is on the right or top edge, since paper feeding and insertion are affected by gluing conditions (e.g., glue quality, method, and length) and glue location (refer to the figure on the next page).
• Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper. If thick paper is used, the copy capability is lowered. 30 15 20 10 Area where paper holes are prohibited and reflection rate for the back on paper should be 40% or more. Paper feed direction Area where paper holes are prohibited and reflection rate for the surface on paper should be 40% or more. Paper holes and translucence prohibited in this area. [Units: mm (All the numeric values are typical.
TM-H6000II Technical Reference Guide 1.5.1.2 Printable Area *2 *3 *4 *5 The length from the form stopper to the tip of the paper. The length from the tip of the paper to the first printing line position. The printable area after the slip BOF sensor detects the end of the paper. (The bottom margin must be considered for a real printable area.) Bottom margin (calculated value). Form stopper Paper inserting direction 5 18.4 (Min) 86.2 85.4(Max) (Max) 4.8 5.
1.5.1.3 Ribbon Cassette Exclusive ribbon cassette for slip Type: ERC-32(P) Color: Purple Ribbon life: 6,000,000 characters (at 25 °C ( 77 °F), continuous printing) 1.5.2 Endorsement Section (Factory Option) Printing method: Shuttle impact dot matrix Head wire configuration 8 print solenoids in a horizontal line Characters per line: 40 columns Print speed: Approximately 1.
TM-H6000II Technical Reference Guide 1.5.2.2 Printable Area The print head consists of 8 print solenoids (A, B, C, D, E, F, G, and H) arranged in a horizontal line. The print head moves from the left (from the standby position) to the right, printing at 30 positions as each print solenoid is energized, so that one dot line is formed. The total number of dots per dot line is 240 (30 positions × 8 solenoids). Slip paper feeding roller position (152 steps) Approx. 26.
1.5.2.4 Notes on Using the Endorsement Print Mechanism ❏ The endorsement print mechanism (abbreviated as E/P) enables printing of endorsements as part of a sequence that is automatically processed: MICR reading, printing an endorsement on the back side of a personal check, and printing on the surface of it. Once the end of the paper exceeds the E/P print head position, reverse paper feeding to the front side is not possible.
TM-H6000II Technical Reference Guide 49.0 (1.93”) Area where recognition is impossible. ❏ The printer can perform endorsement printing. Inserting direction Area of personal check where MICR character recognition is impossible ❏ To print endorsements in the specified area (within 38.1 mm {1.5”} from the top), set the print position for the last line so that it is printed at least 3 mm {0.
Notes: 1. Do not install the printer near any magnetic fields, because this may cause MICR reading errors. (Be sure to check the MICR recognition rate when the printer is used near a display device.) 2. MICR characters may not be recognized when impact or vibration is applied to the printer. Specified printing area 38.1 [Units: mm (All numeric values are typical.)] Endorsement printing 1.5.3.
TM-H6000II Technical Reference Guide 1.5.4 Receipt Section Printing method: Thermal line printing Dot density: 180 dpi × 180 dpi [the number of dots per 25.4 mm {1"}] Printing direction: Unidirectional with friction feed Printing width: 72 mm {2.83"}, 512 dot positions Paper width: 80 mm / 60 mm / 58 mm {3.15"/2.36"/2.28"} NOTE: default setting is 80 mm {3.15"}. 58 mm {2.28"} or 60 mm {2.36"} paper width can be selected using the roll paper spacer.
Font A: 12 × 24 (including 2-dot spacing in horizontal) Font B: 9 × 17 (including 2-dot spacing in horizontal) Kanji: 24 × 24 Character structure: Font A is the default Character size, characters per line Standard W x H in mm {inches} Double-height CPL W x H in mm {inches} Double-width/ Double-height Double-width CPL W x H in mm {inches} CPL W x H in mm {inches} CPL Font A 12 x 24 1.41 x 3.39 {.06 x .13"} 42 1.41 x 6.77 {.06 x .27"} 42 2.82 x 3.39 {.11 x .13"} 21 2.82 x 6.77 {.11 x .
TM-H6000II Technical Reference Guide 1.5.4.2 Paper Roll Supply Device Section Supply method: Drop-in paper roll Near-end sensor Detection method: Microswitch Paper roll spool diameter: Inside: 12 mm (.47") Outside: 18 mm (.71") Near-end adjustment: Adjusting screw Remaining amount: Fixed position #1 approximately 23 mm (0.9") #2 approximately 27 mm (1.06") (The adjusting screw has two positions.) See Chapter 5.
1.5.4.3 Paper Specifications Paper type: Specified thermal paper Form: Paper roll Paper width: 79.5 ± 0.5 mm (3.13" ± 0.02") Paper roll size: Roll diameter: Maximum 83 mm (3.27 in.) Take-up paper roll width: 80+0.0/-1.0 mm (3.15+0.02/-0.04 in.) Specified paper (see Chapter 1 more details): Specified thermal roll paper, NTP080-80 In Japan: Nakagawa, Seisakujo In USA: Nakagawa Mfg. (USA) Inc. In Europe: Nakagawa Mfg. (Europe) GmbH In Southeast Asia: N.A.K. Mfg.
TM-H6000II Technical Reference Guide 1.5.4.4 Printable Area The printable area of a paper roll with a width of 79.5 ± 0.5 mm (3.13" ± 0.02") is 72.2 ± 0.2 mm (2.84" ± 0.008") (512 dots), and the space on the right and left sides are approximately 3.7 ± 2 mm (0.15" ± 0.079"). 72.2 3.7±2 79.5 ± 0.5 Printable area for paper roll NOTE:The print position in the printable area of thermal elements for dots 257 to 512 is shifted approximately 0.07 mm (.
1.6 Sensors 1.6.1 Paper Sensors 1.6.1.1 Receipt section ❏ Paper roll near-end sensor: • The sensor is located on the roll paper supply device on the receipt section. It detects the near-end of the paper roll by detecting the paper roll diameter. You can adjust the sensor. See Chapter 5 for details on adjustment. • When the printer detects a paper near-end, it either stops or continues printing, depending on the Paper sensor command setting.
TM-H6000II Technical Reference Guide ❏ Slip eject sensor: • The slip eject sensor is located in the slip paper exit and detects whether the paper is removed or not after printing. The printer does not proceed to the next operation until the paper has been removed. 1.6.2 Printer Cover Sensors 1.6.2.
1.7 Other Specifications 1.7.1 Internal Buffer 1. Receive buffer selectable as 45 or 4 KB using the DIP switch. 2. User-defined buffer (both for user-defined characters and user-defined bit images) Receipt: 12KB; Slip: 3KB 3. Macro buffer 2KB 4. NV (non-volatile) bit image buffer 384KB 5. NV (non-volatile) user memory 1KB 1.7.
TM-H6000II Technical Reference Guide 1.7.3 EMI and Safety Standards Applied EMC is Tested Using the EPSON PS-170 Power Supply. Europe: CE Marking Directive 89/336/EEC EN55022 Class B EN55024 IEC 61000-4-2 IEC 61000-4-3 IEC 61000-4-4 IEC 61000-4-5 IEC 61000-4-6 IEC 61000-4-8 IEC 61000-4-11 Safety Standards: EN 60950 (TÜV) North America: EMI: FCC Class A Safety Standards: UL1950/CSA C22.2 No. 950 Japan: EMI: VCCI Class A Oceania: EMI: AS/NZS 3548 class B Rev.
1.7.4 Reliability 1.7.4.1 Slip printer section: Life (when printing alphanumeric characters) Mechanism: 7,500,000 lines The printer is defined to have reached the end of its life when it reaches the beginning of the Wearout Period. MICR reader mechanism (only when the printer is used with the MICR reader): 240,000 passes (when used with US personal checks) MTBF 180,000 hours Failure is defined as a Random Failure occurring during the Random Failure Period.
TM-H6000II Technical Reference Guide 1.7.
Impact resistance: When packed: Package: EPSON standard package Height: 50 cm (19.69") Directions: 1 corner, 3 edges, and 6 surfaces No external or internal damage should be found after the drop test, and the unit should operate normally. When unpacked: Height: 5 cm (1.97") Directions: Lift one edge and release it (for all 4 edges). When the printer is not printing, no external or internal damage should be found after the drop test.
TM-H6000II Technical Reference Guide 1.8 External Dimensions and Weight Width:186 mm (7.32 in) Depth:298 mm (11.73 in) (except for the protrusion) Height:185 mm (7.28 in) Weight:Approximately 5.8 kg (12.8 lb) (All the numeric values are typical.) Color:EPSON standard color (ECW) Rev.
1.9 Maintenance Area 203 282 The illustrations below show the area around the printer required for maintenance. 56 345 NOTE:203 mm =8 in 56 mm =2.2 in 345 mm =13.6 in 282 mm =11.1 in 1.10 Comparison Table Differences between the TM-H6000II and the previous model, the TM-H6000, are shown in the following table.
TM-H6000II Technical Reference Guide Specification related items TM-H6000 TM-H6000II Thermal print speed max 150 mm/s Single color mode: max 170 mm/s 2-color print mode: max 56.4 mm/s Optional roll paper spacer for 58mm or 60mm PG-58 Available by memory switch setting option: PG-58 Available by memory switch setting option: PG-58 Print speed: Single color mode: max 150 mm/s 2-color print mode: max 56.
1-30 General Information Rev.
TM-H6000II Technical Reference Guide Chapter 2 System Planning This section provides you information for system planning. 2.1 Control Method A TM printer can print and be controlled using any of the following three methods: 1. Windows printer driver (EPSON Advanced Printer Driver) 2. EPSON OPOS ADK 3.
2.1.1.2 EPSON Advanced Printer Driver Components Installer recognizes PC environment in which the installation will be done and installs DLL files and software components necessary for operating automatically. Driver, sample program, or manual can be selected to be installed. ❏ Driver You can select a driver depending on the purpose of usage (installation can be done at the same time). Each has functions such as two-color printing, smoothing, continuous printing, and option selection for cutting method.
TM-H6000II Technical Reference Guide ❏ Supported devices (For detailed information on which devices can be used, see the release note for the driver.) • EPSON receipt printer • EPSON customer display • EPSON cash drawer Note: The USB specification printer needs the USB driver and the Ethernet specification printer needs the IP setting utility in addition. For detailed information, please contact your dealer or EPSON. 2.1.
❏ Power on notice function (recovering automatically to the status before the power is turned off when turning on the power again) ❏ Offline buffer clear processing (deleting contents in print buffer at offline) ❏ Debugging function (trace function) • Logs between an application and CO (for used API and its return value) • Logs for device status (acquires causes for offline and errors in devices) 2.1.2.2 EPSON OPOS ADK Contents Any installer later than EPSON OPOS ADK Ver2.
TM-H6000II Technical Reference Guide 2.1.2.3 EPSON OPOS ADK Supported Environment ❏ Supported interfaces • Serial, Parallel, USB, EtherNet ❏ Supported Operating Systems: Epson has confirmed performance with the following: • Windows 95 English Version Standard OSR2.5 • Windows 98 English Version Second Edition • Windows NT Ver 4.0 English Version SP5, SP6 • Windows 2000 English Version ❏ Supported Development Languages • Visual Basic • VisualC++ 2.1.
Modular Self-powered USB HUB Cash drawer Note: UB-U01II has bus-powered USB HUB. Therefore This USB model printer can’t be connected directly to other bus powered HUB (including other USB model TM printer) and bus-powered function which current consumption is over 100mA. If you would like to connect other USB model TM printer with UB-U01II, use a self powered USB HUB as shown in the above figure. The host PC needs to have an installed “USB device driver” for using USB model TM printer.
TM-H6000II Technical Reference Guide Connections for usable serial cross cables are as follows: The type of cable that should be used depends on the operation and the handshake method for the TM printer. You can operate the TM printer by Windows driver, OPOS, or ESC/POS commands. XON/XOFF, DTR/DSR, or RTS/CTS are available as handshake controls. See tables in following sections for the type cable for each connection. Rev.
2.3.1 Stand alone Both TM printer and customer display (DM-D) are connected to the host PC via serial port. 2 1 Application XON/XOFF TM side control control setting (except OPOS) DTR/DSR (DOS, OPOS, Visual C) RTS/CTS (DOS, Windows driver, Visual C, Visual Basic, MSComm) XON/XOFF 1 Type A or B — — 2 DM-D500: A,B Other DM-D: not available — — 1 — Type A or B Type B 2 — Type A or B Type B DTR/DSR 2.3.
TM-H6000II Technical Reference Guide 2.3.3 Pass-through connections The TM printer is connected to the customer display (DM-D) via a serial port, and the DM-D is connected to the host PC via a serial port. Note: On the DM-D (DM-D500 etc...) which has DIP switch to select Y-type connection, confirm that the DIP switch has been set “Y-type connection: Disable.
2.5 Ethernet TM printers are connected to a network via a hub using an Ethernet cable. Note: If the TM printer is connected to the host PC via an Ethernet interface, a DM-D cannot be connected to the TM printer. We provide the IP address setup utility“EPSON TMNet WinConfig,” for setting the IP address of the Ethernet model TM printer on the host PC. Please contact EPSON or your dealer about “EPSON TMNet WinConfig” and the procedure for installing. 2-10 System Planning Rev.
TM-H6000II Technical Reference Guide Chapter 3 Setup 3.1 Part Name and Basic Operation 3.1.1 part name roll paper cover unit cover front cover control panel power switch 3.1.1.1 Connectors WARNING: Do not connect a telephone line to the drawer kick-out connector or the display module connector; otherwise the printer and the telephone line may be damaged. Rev.
You can connect up to four cables to the printer. They all connect to the connector panel (on the bottom rear of the printer), which is shown below. interface connector display module connector drawer kick-out connector power supply connector Note: This illustration shows the serial interface model. The parallel interface connector looks slightly different. 3.1.2 The Control Panel 3.1.2.1 LED POWER This light is on when the power is turned on.
TM-H6000II Technical Reference Guide SLIP ❏ This light blinks when the printer is ready to receive slip paper. It stays on during printing on slip paper and blinks again when slip paper should be removed. When the slip paper is removed in the slip removal waiting state, the printer enters the paper roll mode two seconds later. The SLIP LED light is on during this time.
Normal Mode If receipt is selected If slip is selected All covers are closed Paper roll cover is opened Unit cover is opened Front cover is opened FEED Follow ESC/POS command Disabled Disabled Follow ESC/POS command RELEASE Follow ESC/POS command Enabled FEED Follow ESC/POS command Follow ESC/POS command Enabled Enabled RELEASE Follow ESC/POS command Enabled Slip insertion waiting status Slip ejection waiting status All covers are closed Paper roll cover is opened Unit cover is ope
TM-H6000II Technical Reference Guide The set up flow of preparing to use printer is below.. Printer setup (See “Printer setup,” page 3-5) Printer customizing (See “Customizing,” page 3-16) Driver setup ❏ OPOS ❏ APD (See “Install a Printer Driver in the Host PC / POS Terminal,” page 3-25) Complete set up Note: When you use OPOS (OCX driver from EPSON) or Advanced Printer Driver, you need to install the driver. When you use ESC/POS commands, you don’t have to install drivers.
Start set up 1. Install ribbon cassette(s) 1’. Installing the Optional Endorsement Ribbon Cassette (Endorsement function is factory option) 2. Install roll paper 3. Connect the printer to host PC / POS terminal 4. Connect power supply (PS-180 / PS-170) Complete set up Note: If your printer is equipped with the optional endorsement function, you also need to install the endorsement ribbon cassette, which is smaller than the standard ribbon cassette.
TM-H6000II Technical Reference Guide Note: Be sure to turn on the power before installing a ribbon cassette. 1. Unpack the ribbon cassette and turn the knob in the direction shown to take up any slack. Knob 2. Open the front cover of the printer, using the tabs on each side of the cover. Tab 3. Remove the old ribbon, if there is one. Rev.
4. Insert the new ribbon cassette as shown. 5. Turn the knob two or three times to make sure the ribbon is seated correctly. You can also look at the side of the slip unit to see if the ribbon is in the correct place. See below. Edge of ribbon cassette 6. Close the front cover of the printer. 3-8 Setup Rev.
TM-H6000II Technical Reference Guide 3.3.2 Installing or Replacing the Optional Endorsement Ribbon Cassette If your printer is equipped with the optional endorsement function, you also need to install the endorsement ribbon cassette, which is smaller than the standard ribbon cassette. EPSON recommends the use of genuine EPSON ribbon cassettes. Ribbon cassettes not manufactured by EPSON may cause damage to your printer that is not covered by EPSON’s warranties.
3. Insert the ribbon cartridge into the printer. You can see a properly installed ribbon in the illustration below with the arrow pointing to the knob. 4. Turn the knob two or three times to make sure that the ribbon is seated correctly. 5. Close the cover of the printer. 3.3.3 Installing or Replacing the Paper Roll Note: Do not use paper rolls that have the paper glued or taped to the core because they might cause a paper jam.
TM-H6000II Technical Reference Guide 4. Insert the paper roll as shown. 5. Be sure to note the correct direction that the paper should come off the roll. 6. Pull out a small amount of paper, as shown. Then close the cover and tear off the extra paper by pulling it toward the front of the printer. Rev.
3.3.4 Connecting the Printer to the Host PC / POS Terminal All cables are connected to the connector panel located on the lower rear side of the printer. Drawer kick connector Interface connector Customer Display (DM-D) connector Power supply connector Connector panel Note: The figure above shows the connector panel for the RS-232/RS-485 interface model printer. The shape of the interface connector varies according to the type of interface used.
TM-H6000II Technical Reference Guide Note: Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm). Inch screw Millimeter screw 3. If your interface connector has a grounding wire, attach it to the printer using the screw labeled FG, which is next to the interface connector. 4. Attach the other end of the cable to the host PC.
Note: Hooking the USB cable through the locking wire saddle, as shown in the figure below, will prevent the cable from coming unplugged. USB upstream connector UB-BOARD Locking wire saddle USB cable USB downstream connector (Only for the USB HUB: UB-U01) DM connector Attaching locking wire saddle 3. Connect the USB cable from the host computer to the USB upstream connector. 4. For models that have the UB-U01II installed, a maximum of two USB devices can be connected to the USB downstream connector.
TM-H6000II Technical Reference Guide 3.3.4.4 Connecting a Drawer CAUTION: Be sure to connect a drawer that meets printer specifications. Connecting a drawer of the wrong specifications may result in damage to both the drawer and the printer. Never connect a telephone line to the drawer kick out connector (labeled “DK”). Doing so may result in damage to both the telephone line and the printer. Never connect the drawer cable to the customer display connector (labeled “DM-D”).
CAUTION: When connecting or disconnecting the power supply from the printer, make sure the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer. If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise you may damage the power supply or the printer. 1.
TM-H6000II Technical Reference Guide 3.4.1 How to Confirm Current Settings You can use a self-test to confirm the current settings. See “Self Tests” on page 3-31. 3.4.2 Adjusting the Roll Paper Width Follow the procedure below to adjust the roll paper width. 1. Open the roll paper cover. 2. Install/remove/adjust the roll paper guide (PG-58). Open the roll paper cover and remove the screw on the right end. Do not discard the screw, as it may be reused later.
When using 58mm paper, slide the entire paper guide to the left; when using 60mm paper, slide the entire paper guide to the right. Make sure that the paper guide is set securely in place. 58 mm setup position 60 mm setup position Secure the paper guide in place with the screw that was provided with the paper guide. 3. Set Memory switch 8-3 according to the paper width by using Memory switch setting utility.
TM-H6000II Technical Reference Guide 2. Loosen the adjusting screw with a coin, and carefully move the detecting lever up. Adjusting screw Detecting lever 3. Tighten the adjusting screw, and check to be sure that the detecting lever moves freely. 4. Replace the paper roll. 3.4.4 Adjusting the DIP Switches The printer has two sets of DIP switches. The function of the DIP switches is different for each interface model. 3.4.4.
2. Remove the screw from the DIP switch cover. Then take off the DIP switch cover. DIP switch cover 3. Set switches using a pointed tool, such as tweezers or a small screwdriver. switches 4. Replace the DIP switch cover. Then secure it with the screw. The new settings take effect when you turn on the printer. Note: The functions of the switches of are shown in the following sections. 3-20 Setup Rev.
TM-H6000II Technical Reference Guide 3.4.4.2 Serial interface model DIP Switch 1 SW Function ON OFF 1-1 Data receive error Ignored Prints “?” 1-2 Receive buffer capacity 45 bytes 4 KB 1-3 Handshaking XON/XOFF DTR/DSR 1-4 Data word length 7 bits 8 bits 1-5 Parity check Enabled Disabled 1-6 Parity selection Even Odd 1-7 Transmission speed (See the table below.
Notes: Changes in DIP switch settings (excluding switches 2-7 and 2-8, interface reset signals) are recognized only when the printer power is turned on or when the printer is reset. If the DIP switch setting is changed after the printer power is turned on, the change does not take effect until the printer is turned on again or is reset. If you turn on DIP switch 2-7 or 2-8 while the printer power is turned on, the printer may be reset, depending on the signal state.
TM-H6000II Technical Reference Guide Notes: When pin 6 of the interface connector is used for the reset signal, the printer is reset at MARK on the RS-232 level. Changes in DIP switch settings (excluding switch 2-8, interface reset signal) are recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP switch setting is changed after the printer power is turned on, the change does not take effect until the printer is turned on again or is reset.
3.4.4.5 When Using Original Paper When you use original paper such as P350 (F380), we recommend setting the DIP switches as shown in the table below. The setting differs depending on each paper specification. See the Other Qualified Suppliers for Thermal Paper section later in this chapter. DIP SW2 Original paper type 3 4 Print density level P350 (F380) ON ON 1 PD160R, AF50KS-E, P310, P300 OFF OFF 2 Note: See the thermal paper section in Chapter 4 for information about thermal paper. 3.4.
TM-H6000II Technical Reference Guide 3.4.6 How to Use Two-Color Printing This printer is able to print in two colors by using two-color thermal paper. The adjustment method is described below. 1. Adjust Memory switch 8-4 to ON “Uses two-color roll paper.“ (See “Memory Switches” on page 3-24.) When you use OPOS, adjust the “paper” item in the setupPOS utility. 2. Install two-color thermal paper in the printer. 3. Print two color data.
Outline of the installation and setup procedure is as follows. START 1. Installation OPOS ADK (Execute the Setup.exe in DISK1, and continue to installation by wizard) Is installation completed? ERROR Completed 2. Setup the OPOS & device setting by using SetupPOS utility For detail refer to [ User Manual] You can setup the OPOS and device setting by the SetupPOS utility. 2.
TM-H6000II Technical Reference Guide 2.2. Device communication test by execute the CheckHealth ResultCode ERROR SUCCESS The OPOS and device settings are right. & The Install and Setup are completed. Confirm the error condition refer to the [User's manual] (3. Confirmation by sample program) 4. Make a OPOS compliant program END 1. Installation. Execute the Setup.exe in DISK1. and continue to installation by wizard. 2. Setup the device and environment. 1.
• Select the device and I/F setting. • Device specified setting. (set the specified setting of the device) 2. Execute the CheckHealth Device communication test. • • If you get "SUCCESS", the setting of the device are right. If you get others ResultCode (error), please re-check the device connection setting by following the [User's Manual]. After performing the above procedure, please use an OPOS compliant program in your system. Note: Please refer to sample program when you make a program.
TM-H6000II Technical Reference Guide 3.5.2 Advanced Printer Driver (APD) 3.5.2.1 Installing and Setting Up When you install and set up the APD, please refer to the “EPSON Adcanved Printer Driver Install Manual.“ The Manual is a PDF file, which is provided with other manuals for the APD. Outline of installation and setup procedure is as follows. 1.
1. Install EPSON Advanced Printer Driver Execute the installer “ADT###e.exe,“ and select modules which you need. The recommended modules are shown below. Refer the installation manual for details. EPSON TM-H6000 Slip: This module (printer driver) is need for printing on slip. EPSON TM-H6000 Receipt: This module (printer driver) is need for printing on receipt. EPSON TM-H6000 Reduce35: This module (printer driver) is usable for printing A4 size document on receipt with reduction.
TM-H6000II Technical Reference Guide 3.6 Self Tests The self tests let you know if your printer is operating properly. There are self tests for both roll paper and slip paper. They check the control circuits, printer mechanisms, print quality, control software version, and DIP switch settings. These tests are independent of any other equipment or software, so it is a good idea to run them when you first set up the printer and if you have any trouble.
3.6.3 Running the Self Test with the Optional Endorsement Function If your printer has the optional endorsement function, the slip paper self test is slightly different. When you feed additional sheets of slip paper in step 4, two lines are printed on the back of the slip by the endorsement print mechanism; then the test continues printing on the surface side of the slip as described above. 3-32 Setup Rev.
TM-H6000II Technical Reference Guide Chapter 4 Maintenance & Troubleshooting This section describes maintenance and general troubleshooting. 4.1 Maintenance 4.1.1 Cleaning the Thermal Print Head CAUTION: After printing, the print head can be very hot. Be careful not to touch it. Also let it cool before you clean it. Do not damage the print head by touching it with your fingers or any hard object. 1. Open the paper roll cover. 2.
4.1.2.2 Cleaning sheet Use the following or an equivalent commercially available cleaning sheet: PRESAT brand (KIC) “CHECK READER CLEANING CARD.” 4.1.2.3 Cleaning procedure You can perform cleaning either in self mode or command mode. These modes are described below. 4.1.2.4 Self mode 1. Load a paper roll in the printer. 2. Turn off the power. 3. Open the paper roll cover. 4. Turn the power back on while holding down the RELEASE button. 5. Press the RELEASE button seven times. 6.
TM-H6000II Technical Reference Guide 4.2 Troubleshooting 4.2.1 Removing a Paper Jam CAUTION: Do not touch the paper feed motor because it can be very hot. If the paper is jammed in the paper roll section, turn the printer off. Next, open the paper roll cover. Then remove the jammed paper and put the roll back in the printer and close the cover. If the paper is jammed in the slip section, turn off the printer and remove the jammed paper and use a fresh sheet.
4.2.2 Autocutter Jam If a foreign object such as a push pin or paper clip drops in the autocutter and causes the auto cutter to lock up, the printer enters an error state and begins the recovery operation automatically. If the problem is not serious, the autocutter returns to its normal position without any intervention by the user. If the autocutter does not return to its normal position by itself, follow the steps below to correct the problem: 1.
TM-H6000II Technical Reference Guide ❏ Errors that have the possibility of recovery: When a recoverable error occurs, after the cause of the error is removed, the printer can recover from the error by transmitting error recovery command without turning off the power: ERROR LED Blinking Pattern 320 ms ERROR Description Recovery Autocutter error The autocutter does not work correctly Recovers by error recovery command Home position detection error The home position cannot be detected due to a paper ja
❏ Errors that are impossible to recover: ERROR LED Blinking Pattern 320 ms Recovery ERROR Description R/W error in memory or gate array After R/W checking, the printer does not work correctly. Writing to, reading out, or erasing the NV memory for image scanning results does not work correctly.
TM-H6000II Technical Reference Guide To use the hex dump feature, follow these steps: 1. After you make sure the printer is off, open the paper roll cover. 2. Hold down the FEED button while you turn on the printer. 3. Close the cover. 4. Run any software program that sends data to the printer. The printer prints “Hexadecimal Dump” and then all the codes it receives in a two-column format.
4.3 Thermal Paper Thermal paper is available from the supplier in your area. 4.3.1 Specified Monochrome Thermal Paper: NTP080-80 In Japan: Nakagawa Mfg. Co., Ltd. 2-5-21 Nishiki-Cho Warabi-Shi Saitama-Ken 335 Japan Tel: (048) 444-8211 Fax: (048) 443-6652 In USA: Nakagawa Mfg (USA) Inc. 2305 Lincoln Avenue Hayward, CA 94545 USA Tel: (510) 782-0197 Fax: (510) 782-7124 In Europe: Nakagawa Mfg (Europe) GmbH Krützpoort 16, 47804 Krefeld, Germany Tel: 02151-711051 Fax: 02151-713293 In Southeast Asia: N.A.
TM-H6000II Technical Reference Guide Original paper: AF50KS-E Jujo Thermal Oy (Finland) P.O. Box 92 FIN27501 Kauttua Finland Tel: 38-3932900 Fax: 38-3932419 Original paper:P350(F380), P310, P300 Kanzaki Specialty Papers, Inc. (U.S.A) 1500 Main Street Springfield, MA 01115 USA Tel: (413) 736-3216 Fax: (413) 734-5101 4.3.3 Specified Two-color Thermal Paper: ENTPB080080 In Japan: Nakagawa Mfg. Co., Ltd. In USA: Nakagawa Mfg (USA) Inc. In Europe: Nakagawa Mfg (Europe) GmbH In Southeast Asia: N.A.K.
4-10 Maintenance & Troubleshooting Rev.
TM-H6000II Technical Reference Guide Chapter 5 Application Development Information for OPOS 5.1 Bitmap Printing There are three methods of printing bitmaps. Use the one appropriate to your purpose. 5.1.1 Explanation of Bitmap Printing 1. Normal Bit-image The PrintBitmap method is to directly print the bitmap. One bitmap printed by this method is formed as a combination of “n” numbers of 1-line bitmaps. So, the width of the paper sets the limit on the size of bitmap, and printing is slow.
Select parameter When printing a stored bitmap that is used many times, this method is suitable. Select parameter Fast Available Print Print stored bitmap by escape sequence command “ESC |#B”. Available Store Store bitmap to RAM by SetBitmap method after turn on the printer. - There is a limitation Height length = RAM Size / width length. High level Download Bit-image Less than paper width. When printing a stored bitmap that is always used, this method is suitable.. (e.g.
TM-H6000II Technical Reference Guide Right justify ESC |rA Aligns following text at the right. Normal ESC |N Restores printer characteristics to normal condition. Note1: manner of ”ESC |cA” and “ESC |rA” Characteristics are reset at the end of each print method or by a “Normal” sequence, so these escape sequences cannot be used in the following manner. OPOSPOSPrinter1.PrintNormal PTR_S_RECEIPT, Chr(&H1B) + ”|cA” + ”123” OPOSPOSPrinter1.
5.2.1 Recommended Flow Slip printing OPOSPrinter.AsyncMode = False MICR reading procedure OPOSMICR.BeginInsertion ResultCode = SUCESS Yes No Error Processing OPOSMICR.EndInsertion ResultCode = SUCESS Yes Printing procedure (Endorsement printing) No Error Processing OPOSPrinter.PrintNormal ResultCode = SUCESS Yes No Error Processing OPOSPrinter.ChangePrintSide Printing procedure (Right side printing) ResultCode = SUCESS Yes No Error Processing OPOSMICR.
TM-H6000II Technical Reference Guide 5.2.2 Sample Program Below is as example of how to use Slip & MICR Combination with OPOS ADK Ver.2.20 SP3. Dim RC As Long Dim I = 1 as Integer ‘Return Code OPOSPOSPrinter1.AsyncMode = False ‘Paper preparation procedure Do RC = OPOSMICR1.BeginImsertion(3000) If RC = OPOS_SUCCESS Then Exit Do Else If RC = OPOS_E_TIMEOUT Then MsgBox “Please insert a check.” Else MsgBox “insert error.” Exit Do End If Loop OPOSMICR1.
5.3 Cash Drawer Programming examples of how to use API function relating to a Cash Drawer are shown below. 5.3.1 Drawer Open/Close Using the OpenDrawer method opens the cash drawer. The DrawerOpened property can be used to check the current state of the drawer. To pause the program until the drawer is closed, the WaitForDrawerClose method is used. Below is as example of a program to open and close a cash drawer. If Not OPOSCashdrawer1.DrawerOpened Then OPOSCashdrawer1.OpenDrawer OPOSCashdrawer1.
TM-H6000II Technical Reference Guide Chapter 6 Application Development Information for APD 6.1 Slip & MICR Combination If the slip function and the MICR function are used at the same time, the following control procedure should be used. Note: There is more paper feeding action than with OPOS, but the action takes less than one second. 6.1.1 Recommended procedure The procedure below is recommended when you would like to use the slip function and the MICR function at the same time. 1.
6.2 Bitmap Printing There are three methods of printing bitmaps. Use the one appropriate to your purpose. 6.2.1 Explanation of Bitmap Printing 1. Normal Bit-image The PrintBitmap method is to directly print the bitmap. One bitmap printed by this method is formed as a combination of “n” numbers of 1-line bitmaps. So, the width of the paper sets the limit on the size of bitmap, and printing is slow. But the height of paper doesn’t set the limit on the size of bitmap.
TM-H6000II Technical Reference Guide 6.2.2 Color bitmap printing First adjust memory switch 8-4 to print using 2 color. Refer to “3.4.6 How to Use Two-Color Printing (3-25 page)” for details. 6.2.3 Printable bitmap format The printable bitmap formats are formats that meet all the following conditions. ❏ When using “Normal Bit-image” • Any format the application can handle. ❏ When using “NV Bit-image“ • Depends on the TM Flogo utility. (.BMP format) 6.
Below is as example of a program (Visual Basic) to open a cash drawer using Status API. 'call api to open the drawer1 rtn = BiOpenDrawer(m_hApi, EPS_BI_DRAWER_1, EPS_BI_PULSE_100) ’This calling means “open the drawer1 with 100msec pulse.“ Note: Program needs to call “BiOpenMonPrinter“ before calling “BiOpenDraewer.“ 6.4.2 Checking Drawer Status You can get drawer status by using Status API. Below is an example program which checks the drawer status.
TM-H6000II Technical Reference Guide Appendix A Character Code Tables A.1 Page 0 (PC437: USA, Standard Europe) (International Character Set: USA) NOTE: Character code tables show only character configurations, not the actual print pattern.
A.
TM-H6000II Technical Reference Guide A.
A.
TM-H6000II Technical Reference Guide A.
A.
TM-H6000II Technical Reference Guide A.
A.
TM-H6000II Technical Reference Guide A.
A.
TM-H6000II Technical Reference Guide A.
A.
TM-H6000II Technical Reference Guide A.13 International Character Sets ASCII code (Hex) Country 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S.A # $ @ [ \ ] ^ ` { | } ~ France # $ à ° ç § ^ ` é ù è ¨ Germany # $ § Ä Ö Ü ^ ` ä ö ü ß U.K.
A-14 Character Code Tables
EPSON SEIKO EPSON CORPORATION Printed in Japan
