Technical Reference Guide Product Overview Describes features and general specifications for the product. Setup Describes setup and installation of the product and peripherals. Application Development Information Describes how to control the printer and necessary information when you develop applications. Handling Describes how to handle the product. Replacement of the TM-H6000III Describes precautions for replacement. Appendix Describes interfaces, connectors, and character code tables.
Cautions • No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. • The contents of this document are subject to change without notice. Please contact us for the latest information.
For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid serious bodily injury. WARNING CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data. • Possibility of sustaining physical injuries. • Possibility of causing physical damage. • Possibility of causing information loss.
Warnings WARNING 4 • To avoid risk of electric shock, do not set up this product or handle cables during a thunderstorm • Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock. • Handle the power cable with care. Improper handling may lead to fire or electric shock. ∗ Do not modify or attempt to repair the cable. ∗ Do not place any heavy object on top of the cable. ∗ Avoid excessive bending, twisting, and pulling. ∗ Do not place the cable near heating equipment.
Cautions CAUTION • Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage or fire. • Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or cause injury if it falls. • Do not use this product in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire. • Do not place heavy objects on top of this product. Never stand or lean on this product.
About this Manual Aim of the Manual This manual was created to provide information on the development, design, and installation of POS systems and the development and design of printer applications for developers.
Contents ■ For Safety...............................................................................................................................3 Key to Symbols ....................................................................................................................................... 3 Warnings ................................................................................................................................................. 4 Cautions............................................
Reliability ...............................................................................................................................................37 Environmental Conditions ...................................................................................................................38 External Dimensions and Mass............................................................................................................39 ■ Option Specifications ...............................................
■ Software and Manuals .......................................................................................................83 How to Get Drivers, Manuals, and the Utility .................................................................................... 83 Printer Drivers........................................................................................................................................ 83 Utilities......................................................................................
Two-Color Printing...............................................................................................................................111 Ink Ribbon Cartridge..........................................................................................................................111 Overall Dimensions .............................................................................................................................112 ■ Additional Functions and Functional Improvements..................
Chapter 1 Product Overview Product Overview This chapter describes features and specifications of the product. Features The TM-H6000IV is a high-end POS printer that can print on both slip paper (checks) and roll paper (receipts).
Interfaces • Various interface boards (EPSON UB series) can be used. • A built-in USB interface is also available for serial/parallel interface models. Environment ENERGY STAR qualified. (Some configurations may be exempted, depending on their components.) Others • Small footprint and simple design. • Direct connection of EPSON customer display series (DM-D) is possible.
Chapter 1 Product Overview Product Configurations There are two models of the TM-H6000IV: a standard model that can perform slip printing and receipt printing and a validation model that can also perform validation printing. An optional MICR reader that can read magnetic ink characters is available for both of the models. Also, an endorsement printer (E/P) that can print on the back of checks is available for the standard model.
Accessories Included • Thermal roll paper (for operation check) • Ink ribbon cartridge (Model: ERC-32, ERC-43*1) • Power switch cover • Connector cover • User’s manual • Warranty certificate*2 *1: Only for the model with the endorsement printer. *2: May not be included, depending on the model.
Chapter 1 Product Overview Part Names and Functions Roll paper cover Control panel Receipt unit Manual cutter 1 Front cover Power switch Power Switch Turns the printer on or off. The marks on the switch: ( : OFF/ : ON) Before turning the printer off, it is recommended that you send a power-off command to the printer. If you use the power-off sequence, the latest maintenance counter values are saved. (Maintenance counter values are usually saved every two minutes.
Control Panel (Power) LED Error LED Paper LED Slip LED Feed button Release button Power LED (Green) • Lights when the power supply is on. • Goes out when the power supply is turned off. Error LED (Orange) Lights or flashes when the printer is offline. • Lights after the power is turned on or after a reset (offline). Automatically goes out when the printer is ready. • Lights when the end of the roll paper is detected and printing has stopped (offline). If this happens, replace the roll paper.
Chapter 1 Product Overview Feed button Pressing this button once feeds paper by one line. Holding this button down feeds paper continuously. Release button Pressing this button releases inserted slip paper. Enabling/disabling of the Feed and Release buttons can be selected by a command. If the command is set to disable these buttons, they do not function.
Connectors All cables are connected to the connector panel on the lower rear of the printer. Interface Customer display Power supply Ethernet Serial Parallel Drawer kick-out • Interface connector: USB interface Connects the printer with the host computer interface. The interface type differs depending on the model. • Customer display connector: Connects the customer display (DM-D series). • Drawer kick-out connector: Connects the cash drawer.
Chapter 1 Product Overview Error Status When an error occurs, the printer stops operating, goes offline, and the Error LED flashes. There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. Automatically Recoverable Errors Printing is no longer possible when automatically recoverable errors occur. They can be recovered easily, as described below. Error LED flash code Error Print head temperature error Error description Approx.
Error LED flash code Error Error description Slip ejection error The slip is not ejected after feeding a specified amount of paper. Mechanical operation error The position of the platen/roller open and close mechanism cannot be detected. Roll paper cover open error The roll paper cover was opened during printing. Receipt unit open error* The receipt unit was opened during printing. Approx. 320 ms Recovery measure Send the error recovery command or turn the power off and on to recover.
Chapter 1 Product Overview Error LED flash code Error Error description Interface board error* The interface board is not connected. Circuit error A circuit error is detected. Approx. 320 ms *: This error occurs when the interface board is not connected, DIP switch 2-2 is set to On, and the interface mode is set to UB/built-in USB automatic selection or fixed to UB with the customized value.
NV Memory (Non-Volatile Memory) The printer's NV memory stores data even after the printer power is turned off. NV memory contains the following memory areas for the user: • NV graphics memory • User NV memory • Memory switches • Receipt Enhancement (R/E) • User-defined page • Maintenance counter As a guide when you program applications, NV memory should be rewritten 10 or fewer times a day. NV Graphics Memory Graphics, such as shop logos to be printed on receipts, can be stored.
Chapter 1 Product Overview Memory Switches With the memory switches, which are software switches for the printer, you can configure various settings of the printer. For information about the memory switches see "Setting the Memory Switches/Receipt Enhancement" on page 65. R/E (Receipt Enhancement) Graphics, such as shop logos, can be printed on top or bottom of receipts by setting R/E. For information about R/E, see "Setting the Memory Switches/Receipt Enhancement" on page 65.
Product Specifications Printing method Receipt Thermal line printing Slip/Endorsement 9-pin serial impact dot matrix Cutting method Partial cut (cutting with one point in left edge left uncut) MICR reader (factory option) Magnetic bias Interfaces Serial (RS-232), Parallel (IEEE 1284),USB (2.0 Full-speed), Ethernet (10BASE-T/100BASE-TX), Wireless LAN (IEEE 802.
Chapter 1 Product Overview Printing Specifications Slip printing Printing method Serial impact dot matrix Head wire configuration 9-pin vertical line, wire pitch approximately 0.353 mm {1/72"} Printing direction Bidirectional, minimum distance printing Printing speed* Characters per line Front Approx. 5.7 lps (printing 40 columns per line with 17.8 cpi) Endorsement Approx. 4.0 lps (printing 40 columns per line with 21.
Receipt printing 80 mm {3.15"} width paper printing 58 mm {2.28"} width paper printing Printing method Thermal line printing Dot density 180 × 180 dpi Printing direction Unidirectional with friction feed Maximum print speed*1 300 mm/s {11.81"/s} Printing width 72.0 mm (2.83"), 512 dots 50.8 mm (2.0"), 360 dots Characters per line Font A (initial setting): 42 Font A (initial setting): 30 Font B: 56 Font B: 40 Character spacing*2 Font A (initial setting): 0.28 mm (2 dots) Font B: 0.
Chapter 1 Product Overview Character Specifications Slip printing Number of characters Alphanumeric characters: 95 Extended graphics: 128 × 12 pages (including user-defined page) International characters: 37 character types Character structure Font A: 5 × 9 Font B: 7 × 9 Endorsement font: 5 × 7 Character size 1 Font A: 1.56 × 3.11 mm Font B: 1.24 × 3.11 mm Endorsement font: 1.09 × 2.
Paper Specifications Slip printing Types Normal paper, pressure sensitive paper, carbon copy paper Form Cut sheet Size (W × L) 68 to 230 mm × 68 to 297 mm {2.68 to 9.06" × 2.68 to 11.69"} Thickness Normal paper (singleply) 0.09 to 0.22 mm {0.0035 to 0.0087"} Copy paper (front) Backing paper: 0.07 to 0.12 mm {0.0028 to 0.0047"} Copy paper, original paper: 0.04 to 0.07 mm {0.0016 to 0.0028"} Carbon copy paper: Approx. 0.035 mm {0.0014"} Total thickness: 0.09 to 0.47 mm {0.0035 to 0.
Chapter 1 Product Overview • The slip paper must be flat, without curls or wrinkles, especially at the top edges. • When using slip paper with a glued area, choose it carefully, since paper feeding is affected by gluing conditions, such as position and dimension. OK to use Use carefully Use carefully Use carefully Glued area Paper inserting direction • Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper. If thick paper is used, the copy capability is lowered.
Receipt printing 80 mm {3.15"} width paper printing Type Thermal paper Form Roll paper Size 58 mm {2.28"} width paper printing Roll paper diameter 83 mm {3.27"} maximum Roll paper spool Inside: 12 mm {0.47"}, Outside: 18 mm {0.71"} Roll width when taken up 80 + 0.5/-1.0 mm 58 + 0.5/-1.0 mm Paper width 79.5 ± 0.5 mm 57.5 ± 0.5 mm NTP080-80 NTP058-80 Specified roll paper type • Paper must not be pasted to the roll paper spool.
Chapter 1 Product Overview Printable Area 5 Slip (front) printing Top margin 5.6 85.4 1 When a model without E/P performs back feeding after front printing completed. 18.4 57.15 40.0 When a model with E/P performs back feeding after front printing completed. When the printer ejects paper after front printing completed. [units: mm (All the numeric values are typical.)] 6.9 Slip (endorsement) printing Top margin 22.0 47.8 Bottom margin 16.
Slip (validation) printing 5.6 18.4 32.8 85.4 Bottom margin [units: mm (All the numeric values are typical.)] Receipt printing (80 mm paper width) 79.5 ± 0.5 3.7 ± 2.0 72.2* [units: mm (*: typical)] • In 2-divided energizing, the print position within the printable area of the thermal elements for dots 1 to 256 and 257 to 512 is shifted approximately 0.07 mm {0.0028"} as shown in the figure below. 25 Approx. 0.
Chapter 1 Product Overview Receipt printing (58 mm paper width) 57.5 ± 0.5 50.8* 3.1 ± 2.
Printing and Cutting Positions Manual-cutter position Approx. 24 mm Approx. 10 mm Autocutter blade position Center of the print dotline Paper feed direction The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when setting the cutting position of the autocutter.
Chapter 1 Product Overview MICR Reader (Factory-Installed Option) Reading method Magnetic bias Supported fonts E13B, CMC7 (Alphabets are not supported.) Recognition rate* Recognition rate: 99% or more Recognition error rate: 0.1% or less *: When using ANSI/ISO specified paper at 25°C {77°F} Recognition rate (%)= {Total number of checks-(number of checks misread or not recognized)}/Total number of checks × 100 For reading MICR characters, paper length must be 120 mm {4.72"} or more.
Electrical Characteristics Supply voltage DC 24V ± 7% Ripple voltage: 300 mVpp or less (for models with MICR reader) Current consumption Standby (when using the PS180 at 24V) Operating Mean: Approximately 0.1 A Slip printing Mean: Approximately 1.7 A Receipt printing Mean: Approximately 1.
Chapter 1 Product Overview Reliability Life Slip printer section/ Endorsement printer section Receipt printer section MTBF MCBF Number of carriage driving times 1,200,000 times for each section Number of paper feeds Total for the sections: 27,000,000 lines Print head 200 million characters (when printing with Font B only) Printer mechanism 20,000,000 lines (when repeatedly printing 10 lines with 4.
Environmental Conditions Temperature/ Humidity Operating 5 to 45°C {41 to 113°F}, 10 to 90% RH (See the operating temperature and humidity range below.
Chapter 1 Product Overview External Dimensions and Mass The external dimensions and mass of the standard model (with MICR reader and E/P) • Height: Approximately 181 mm {7.13"} • Width: Approximately 160 mm {6.30"} • Depth: Approximately 278 mm {10.94"} (excluding the connector cover) • Mass: Approximately 4.0 kg {8.
Option Specifications Power Supply Unit (PS-180) 136 68 33 [Unit: mm] Electric characteristics Input conditions Input voltage :AC100V to AC240V Frequency : 50-60 Hz Input current (rating): 1.3A Output conditions Output voltage (rating): DC24V ± 5% Output current (rating): 2.1A Case specifications Dimensions 68 × 136 × 33 mm {2.68 × 5.35 × 1.30"} (H × W × D) (excluding projections) Weight Approx. 0.4 kg {14.
Chapter 2 Setup Setup This chapter describes setup and installation of the product and peripherals. Flow of Setup This chapter consists of the following sections, along with the setup flow of the product and peripherals. 1. Installing the Printer (page 42) 2. Adjusting the Paper Roll Near-End (NE) Sensor (page 43) 2 3. Changing the Paper Width (page 44) 4. Setting the DIP Switches (page 45) 5. Connecting the Printer to the Host Computer (page 53) 6.
Installing the Printer Important Notes • The printer must be installed horizontally on a flat surface (not tilted). • Do not place the printer in dusty locations. • Do not knock or strike the printer. This may cause printing errors. • Do not place any liquids or drinks on the printer case. • Do not install the printer near any magnetic fields, because this may cause MICR reading errors.
Chapter 2 Setup Adjusting the Paper Roll Near-End (NE) Sensor Below are two situations where a roll paper NE sensor adjustment is required. • To adjust the detection position to suit the diameter of the roll paper core used. • To adjust the detection position of the remaining amount of roll paper. • Since roll paper cores vary slightly in shape, depending on paper roll design and manufacturing tolerances, it is impossible to detect the remaining paper exactly.
Changing the Paper Width The printer is initially set to print on 80 mm {3.15"} width paper, but you can change the printer to print on 58 mm {2.28"} width paper by installing the optional roll paper guide. Follow the steps below to install the roll paper guide. • Because some parts of the print head and the autocutter contact the platen and they may become worn out in 58 mm printing, once you change the paper width from 80 mm to 58 mm, you cannot change it back to 80 mm.
Chapter 2 Setup Setting the DIP Switches On this printer, you can make various settings with DIP switches. Functions of the DIP switches differ depending on the interface. Setting Procedure Follow the steps below to change the DIP switch settings. Before you remove the DIP switch cover, turn the printer off. Otherwise, a short-circuit may cause the printer to malfunction. CAUTION DIP switch settings are enabled only when the power is turned on or the printer is reset via the interface.
For Serial Interface DIP Switch Bank 1 ON OFF Initial setting Data reception error Ignored Prints “?” OFF 1-2 Receive buffer capacity 45 bytes 4 KB OFF 1-3 Handshaking XON/XOFF DTR/DSR OFF 1-4 Word length 7 bits 8 bits OFF 1-5 Parity check Yes No OFF 1-6 Parity selection Even Odd OFF SW Function 1-1 1-7 Transmission speed selections 1-8 See the “ Transmission Speed (DIP Switches 1-7/1-8)” table below.
Chapter 2 Setup DIP Switch Bank 2 SW Function ON 2-1 Handshaking (BUSY condition) Receive buffer full 2-2 Customer display (DM-D) connection Connected 2-3 ∼ 2-4 Selects print density 2-5 ∼ 2-6 Reserved OFF • Offline • Receive buffer full Not connected Initial setting OFF OFF See "Selecting the Pr int Density (DIP Switches 2-3/2-4)" on page 51.
For Parallel Interface DIP Switch Bank 1 SW Function 1-1 Auto line feed 1-2 Receive buffer capacity 1-3 ∼ 1-8 ON OFF Initial setting Always enabled Always disabled OFF 45 bytes 4 KB OFF Reserved Fixed to OFF OFF DIP Switch Bank 2 SW Function ON OFF 2-1 Handshaking (BUSY condition) Receive buffer full 2-2 Reserved • Offline • Receive buffer full Initial setting OFF Fixed to OFF OFF See "Selecting the Pr int Density (DIP Switches 2-3/2-4)" on page 51.
Chapter 2 Setup For Built-in USB Interface DIP Switch Bank 1 SW Function 1-1 Auto line feed 1-2 Receive buffer capacity 1-3 ∼ 1-7 1-8 ON OFF Factory setting Always enabled Always disabled OFF 45 bytes 4 KB OFF Reserved Fixed to OFF Setting of USB power-saving function* Disabled OFF Enabled OFF *: Valid only when the system configuration is set so that the USB driver can support the USB power-saving 2 function.
For Ethernet/Wireless LAN Interface DIP Switch Bank 1 SW Function 1-1 Auto line feed 1-2 Receive buffer capacity 1-3 ∼ 1-8 ON OFF Initial setting Always enabled Always disabled OFF 45 bytes 4 KB OFF Reserved Fixed to OFF OFF DIP Switch Bank 2 SW Function ON OFF 2-1 Handshaking (BUSY condition) Receive buffer full 2-2 Reserved • Offline • Receive buffer full Initial setting OFF Fixed to OFF OFF See "Selecting the Pr int Density (DIP Switches 2-3/2-4)" on page 51.
Chapter 2 Setup Selecting the Print Density (DIP Switches 2-3/2-4) Function SW 2-3 SW 2-4 Print density (standard) OFF OFF Print density (darker than standard) ON OFF Print density (dark) OFF ON Depending on the paper type, it is recommended to set the print density as shown in the table below for the best print quality.
Selecting the BUSY Status With DIP switch 2-1, you can select conditions for invoking a BUSY state as either of the following: • When the receive buffer is full • When the receive buffer is full or the printer is offline In either case above, the printer enters the BUSY state after power is turned on (including resetting with the interface) and when a self-test is being run.
Chapter 2 Setup Connecting the Printer to the Host Computer • Be sure to install the driver before connecting the printer to the host computer. • The printer uses modular connectors specifically designed for the cash drawer and the customer display. Do not connect an ordinary telephone line to these connectors.
Pass-through connection This printer is connected to the host computer over the serial interface via a customer display (DM-D). Power supply unit + AC cable Extension cable for power supply Serial cable Modular cable Serial cable DM-D TM-H6000IV Cash drawer Y connection This printer is connected to the host computer via the serial port. When a customer display (DM-D) is to be connected, connect it to the printer via the modular cable.
Chapter 2 Setup Connecting the serial interface (RS-232) cable Be sure to turn off the power supply for both the printer and host computer before connecting the cables. WARNING Use a null modem serial cable to connect the printer. 1 2 Insert the interface cable connector firmly into the interface connector on the connector panel. When using connectors equipped with screws, tighten the screws to secure the connectors firmly.
For Parallel Interface Parallel interface connection diagram This printer is connected to the host computer via the parallel port. When a customer display (DM-D) is to be connected, connect it to the host computer via the serial port. The modular cable is connected to the cash drawer.
Chapter 2 Setup For USB Interface USB interface connection diagram When this printer is connected to the host computer by the USB interface, two connection forms are possible, Stand-alone connection or Y connection. The modular cable is connected to the cash drawer and/or the customer display. Stand-alone connection This printer is connected to the host computer via the USB port. When a customer display (DM-D) is to be connected, connect it to the host computer via the serial port.
Connecting the USB interface cable 1 Put the USB cable through the locking wire saddle. Putting the USB cable through the locking wire saddle, as shown in the figure below, prevents the cable from coming unplugged. Locking wire saddle USB cable 2 3 58 Connect the USB cable from the host computer to the USB upstream connector. Connect the other end of the interface cable to the host computer.
Chapter 2 Setup For Ethernet Interface Connect the printer to a network by a LAN cable via a hub. Ethernet interface connection diagram The modular cable is connected to the cash drawer.
Connecting the Ethernet interface cable CAUTION • When LAN cables are installed outdoors, make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection. Otherwise, the devices can be damaged by lightning. • Never attempt to connect the customer display cable, drawer kick-out cable, or a standard telephone line cable to the 10/100BASE-T LAN connector. To use the Ethernet interface, the IP Address Setup Utility for UB-E02 is required.
Chapter 2 Setup For Wireless LAN Interface For details on how to set up a wireless LAN interface, see the UB-R02/R03 Technical Reference Guide. Wireless LAN interface connection diagram • To use the wireless LAN interface, the IP Address Setup Utility for UB-R02/R03 is required. For detailed information about the setup methods, see the UB-R02/R03 Technical Reference Guide.
Connecting the Power Supply Unit (PS-180) Use the PS-180 or an equivalent product as the power supply unit. Before using the power supply unit, read carefully the user’s manual enclosed with it. WARNING • Always use the EPSON PS-180 or an equivalent product as the power supply unit. Using a nonstandard power supply can result in electric shock and fire.
Chapter 2 Setup 3 Connect the plug of the AC cable to the wall socket. WARNING • Be sure to unplug the AC cable from the wall socket whenever connecting or disconnecting the power supply unit to the printer. Failure to do so may result in damage to the power supply unit or the printer. • Make sure the wall socket power supply satisfies the rated voltage requirements of the power supply unit.
Attaching the Connector Cover Follow the steps below to attach the connector cover to protect cables. 1 2 Align 2 projections A on the top of the connector cover with holes in the back of the printer. Push the connector cover forward so that the projections B at the bottom of the printer fit properly in the holes in both sides of the connector cover.
Chapter 2 Setup Setting the Memory Switches/Receipt Enhancement With the memory switch and R/E (receipt enhancement) function, which are software settings for this printer, you can set the various functions. For an outline of the functions, see the following section. Use the methods shown in the table below; TM-H6000IV Utility, Memory Switch Setting Mode, or ESC/POS commands, to set the memory switches and R/E functions.
Functions Power on notice • Transmits (initial setting) • Does not transmit Error signal output • Enabled (initial setting) • Disabled This function is valid only when using the parallel interface.
Chapter 2 Setup NV graphics memory capacity • None • 64 KB • 128 KB • 192 KB • 256 KB • 320 KB • 384 KB (initial setting) Interface selection Selectable from: automatic selection, fixed to UB interface, or fixed to built-in USB. The TM-H6000IV has dual interfaces: a built-in USB interface and another interface selected by the customer. (The selectable interface is referred to as the "UB" interface.) The tables below describe the modes you can set for the printer to control the dual interfaces.
Number of head energizing parts • One-part energizing (initial setting) • Two-part energizing • Four-part energizing • Usually, the number of head energizing parts does not need to be changed. • The maximum print speed (300 mm/s) can be performed only when one-part energizing is selected. Roll paper width • 80 mm (initial setting) • 58 mm • Be sure to install the roll paper guide (model: PG-58II) when you select the 58 mm paper width. (See "Changing the Paper Width" on page 44.
Chapter 2 Setup Receipt print speed Selectable from levels 1 to 13 (Slow ∼ Fast) (initial setting: level 13) Depending on print conditions, such as print duty, print head temperature, and data transmission speed, print speed is automatically adjusted, which may cause white lines due to intermittent print (the motor sometimes stops). To avoid this, keep the print speed constant by setting it lower, or set the transmission speed higher for the serial interface.
Transmission speed for serial interface When DIP switches 1-7 and 1-8 are set to ON, the value (initially 38400) can be set to 2400, 4800, 9600, 19200, 38400, 57600, or 115200. (See "Transmission Speed (DIP Switches 1-7/1-8)" on page 46.) The transmission speed can be set with DIP switches 1-7 and 1-8 (See "Transmission Speed (DIP Switches 1-7/1-8)" on page 46.) or the customized value. When DIP switches 1-7 and 1-8 are set to OFF, the setting with the customized value is enabled.
Chapter 2 Setup Connecting the Cash Drawer Use the cash drawer handled by EPSON or your dealer. Connecting the Drawer Kick-out Cable WARNING • Specifications of drawers differ depending on makers or models. When you use a drawer other than specified, make sure its specification meets the following conditions. Otherwise, devices may be damaged. ∗ The load, such as a drawer kick-out solenoid, must be connected between pins 4 and 2 or pins 4 and 5 of the drawer kick-out connector.
Drawer Connection Circuitry Drawer kick-out connector ( ) With shielded Drawer kick-out solenoid 8 Control device Drawer open/close switch Printer side 72 User side [Drawer kick-out side]
Chapter 3 Application Development Information Application Development Information This chapter describes how to control the printer and gives information useful for printer application development. How to Control the Printer Use a driver or ESC/POS commands to control the printer. Selecting a Driver Choose one of the drivers listed in "Printer Drivers" on page 83, depending on the application operating environment.
ESC/POS Commands ESC/POS is the Epson original printer command system. With ESC/POS commands, you can directly control all the TM printer functions, but detailed knowledge of printer specifications or combination of commands is required. To use ESC/POS commands, you need to agree to a nondisclosure contract first and obtain the ESC/POS Application Programming Guide. Ask your dealer for details. The ESC/POS command functions are listed below. See the ESC/POS Application Programming Guide for more details.
Chapter 3 Application Development Information Turn underline mode on/off ✔ ✔ ✔ Turn emphasized mode on/off ✔ ✔ ✔ Select character font ✔ ✔ ✔ Select character size ✔ ✔ ✔ Turn smoothing mode on/off ✔ Turn double-strike mode on/off ✔ ✔ ✔ Turn upside-down print mode on/off ✔ ✔ ✔ Turn 90° clockwise rotation mode on/off ✔ Turn white/black reverse print mode on/off ✔ Select/cancel user-defined character set ✔ ✔ ✔ Define user-defined characters ✔ ✔ ✔ Cancel user-defined charac
Set left margin ✔ ✔ ✔ Set print area width ✔ ✔ ✔ Select justification ✔ ✔ ✔ Set absolute print position ✔ ✔ ✔ Set relative print position ✔ ✔ ✔ Set print position to the beginning of print line ✔ ✔ ✔ Set print area in page mode ✔ ✔ Select print direction in page mode ✔ ✔ Set absolute vertical print position in page mode ✔ ✔ Set relative vertical print position in page mode ✔ ✔ Transmit the NV graphic memory capacity ✔ ✔ Print the graphics data in the print buffer ✔ T
Chapter 3 Application Development Information Print the specified download graphics data ✔ Store the graphics data in the print buffer (raster format) ✔ Specify Windows BMP NV graphics data ✔ Specify Windows BMP download graphics data ✔ Select bit-image mode ✔ ✔ ✔ ✔ Enable/disable Automatic Status Back (ASB) ✔ ✔ ✔ ✔ Customize ASB-status bits ✔ ✔ ✔ ✔ Transmit status ✔ ✔ ✔ ✔ Transmit real-time status ✔ ✔ ✔ ✔ Enable/disable Automatic Status Back (ASB) for optional functions (e
PDF417: Print the symbol data in the symbol storage area ✔ PDF417: Transmit the size information of the symbol data in the symbol storage area ✔ QR Code: Select the model ✔ QR Code: Set the size of the module ✔ QR Code: Set the error correction level ✔ QR Code: Store the data in the symbol storage area ✔ QR Code: Print the symbol data in the symbol storage data area ✔ QR Code: Transmit the size information of the symbol data in the symbol storage area ✔ MaxiCode: Select the mode ✔ Maxi
Chapter 3 Application Development Information Composite Symbology: Set the width of module ✔ Composite Symbology: Set the maximum width of GS1 DataBar Expanded Stacked ✔ Composite Symbology: Select font for HRI characters ✔ Composite Symbology: Store the data in the symbol storage area ✔ Composite Symbology: Print the symbol data in the symbol storage area ✔ Composite Symbology: Transmit the size information of the symbol data in the symbol storage area ✔ Macro function commands Start/end macro
Transmit the transmission conditions for the serial interface ✔ ✔ ✔ ✔ Save the setting values from the work area into the storage area ✔ ✔ ✔ ✔ Load the setting values stored in the storage area to the work area ✔ ✔ ✔ ✔ Select the setting values loaded to the work area after the initialization process ✔ ✔ ✔ ✔ Delete the specified record ✔ ✔ ✔ ✔ Store the data in the specified record ✔ ✔ ✔ ✔ Transmit the data in the specified record ✔ ✔ ✔ ✔ Transmit capacity of the NV user m
Chapter 3 Application Development Information Enable/disable transmission of paper status ✔ ✔ ✔ ✔ Execute test print ✔ ✔ ✔ ✔ Select the print speed ✔ Select the number of parts for the thermal head energizing ✔ Initialize maintenance counter ✔ ✔ ✔ ✔ Transmit maintenance counter ✔ ✔ ✔ ✔ Receipt enhancement commands Cancel set values for top/bottom logo printing ✔ Transmit set values for top/bottom logo printing ✔ Set top logo printing ✔ Set bottom logo printing ✔ Make extende
Software and Manuals The following software and manuals are provided for application development. How to Get Drivers, Manuals, and the Utility You can obtain drivers, manuals, and the TM-H6000IV Utility from one of the following URLs. For customers in North America, go to the following web site: http://www.epsonexpert.com/ and follow the on-screen instructions. For customers in other countries, go to the following web site: http://www.epson-pos.
Chapter 3 Application Development Information Software JavaPOS ADK: Manual JavaPOS ADK Installation Guide JavaPOS is the standard specification which defines an architecture and device interface (API) to access various POS devices from a Java based system. Using JavaPOS standard API allows control with Java-based applications of functions inherent to each device.
Utilities Software TM-H6000IV Utility: Manual • TM-H6000IV Utility User’s Manual Use for checking and setting the following functions: • Current settings • Operation check • Storing logos • Paper reduction • Automatic paper cut • Printing control • Communication interface • Backup/restore TM-H6000IV Printer Model Setting Utility: Use to change the printer model name when you use the TM-H6000IV with the APD Ver. 4.00 ~ 4.04.
Chapter 3 Application Development Information Setting/Checking Modes Besides the ordinary print mode, the printer has the following modes to set or check settings of the printer. • Self-test Mode (See page 86.) • Hexadecimal Dumping Mode (See page 89.) • NV Graphics Print Mode (See page 90.) • Receipt Enhancement Information Print Mode (See page 92.) • Memory Switch Setting Mode (See page 93.
Starting the status print and test print on the roll paper Follow the steps below to start a status print and test print on the roll paper. 1 Install the roll paper. 2 Close all covers and the receipt unit. 3 While pressing the Feed button, turn on the printer. (Keep pressing the button until the printer starts printing.) The printer starts printing the current status of the printer on the roll paper.
Chapter 3 Application Development Information Starting the test print on slip paper Follow the steps below to start a test print on slip paper. 1 2 Close all covers and the receipt unit. While pressing the Release button, turn on the printer. (Keep pressing the button until the Slip LED starts flashing.) The printer goes into the slip insertion waiting status. 3 Insert slip paper. The printer prints a rolling pattern on the slip paper, using only the built-in character set.
Hexadecimal Dumping Mode In the hexadecimal dumping mode, the printer prints the data transmitted from a host computer in hexadecimal numbers and their corresponding characters on the roll paper. Starting the hexadecimal dumping mode Follow the steps below to run this mode. • If there is no character corresponding to print data, “.” is printed. • If print data is less than one line, press the Feed button to print the line.
Chapter 3 Application Development Information NV Graphics Print Mode You can confirm the following information on the roll paper by running NV graphics print mode: • Capacity of the NV graphics • Used amount of the NV graphics • Unused capacity of the NV graphics • Number of NV graphics that are registered • Key code, number of dots in X direction, number of dots in Y direction • NV graphics data For detailed information about NV graphics, see "NV Graphics Memory" on page 22.
5 6 After the printing has been completed, press the Feed button. Press the Feed button again. (Keep pressing the button until the printer starts printing.) The printer starts printing the NV graphics information. Turn the power off and on to return to the normal mode.
Chapter 3 Application Development Information Receipt Enhancement Information Print Mode You can confirm the following information on the roll paper by running the R/E information mode: • Automatic top logo setting • Automatic bottom logo setting • Extended settings for automatic top/bottom logo Starting the R/E information print mode Follow the steps below to run this mode. 1 Install the roll paper. 2 Close all covers and the receipt unit. 3 While pressing the Feed button, turn the power on.
Memory Switch Setting Mode In the memory switch setting mode, you can set the following “memory switches (customized values),” which are software switches of this printer.
Chapter 3 Application Development Information 5 6 After the printing has been completed, press the Feed button 3 times. Press the Feed button again. (Keep pressing the button until the printer starts printing.) The printer starts printing instructions. Follow them. After one setting has been completed, the printer stores the setting and then starts initializing. After that, the printer returns to the normal mode.
Chapter 4 Handling Handling This chapter describes basic handling of the printer. Usage Precautions • Make sure cords and foreign objects are not caught in the printer. • Do not open the covers during printing or autocutting. • Make sure that the printer is not subjected to any impact or vibration. • Do not put any food or drink on the printer case. • To prevent a paper jam, do not prevent paper from being ejected from the paper exit, and do not pull the paper being ejected.
3 4 5 6 7 96 Remove the used ribbon cartridge, if there is one. Turn the knob on the new ribbon cartridge in the direction of the arrow marked on the cartridge 2 or 3 times to remove any slack in the ribbon. Insert a new ribbon cartridge until it clicks into place. If there is slack or a fold in the ribbon, reinstall it. Turn the knob in the marked direction 2 or 3 times again to remove any slack in the ribbon. Close the front cover.
Chapter 4 Handling Installing and Replacing the Ribbon Cartridge for E/P For the models with the E/P (endorsement printer), follow the steps to install the ink ribbon cartridge for the endorsement printer. It is recommended to use genuine Epson ink ribbon cartridges (ERC-43). Use of nongenuine ink ribbon cartridges may cause damage that is not covered by Epson’s warranties. 1 Turn on the printer. 2 Pull the lever on the left side of the receipt unit to open the receipt unit.
5 6 7 98 Insert a new ribbon cartridge until it clicks into place. If there is slack or a fold in the ribbon, reinstall it. Turn the knob in the marked direction 2 or 3 times again to remove any slack in the ribbon. Close the receipt unit.
Chapter 4 Handling Installing and Replacing Paper WARNING • Do not open the roll paper cover and receipt unit during printing/autocutting. The printer may be damaged. • Do not touch the manual cutter with your hands. The manual cutter blade is sharp and may cause injury. Use paper that meets the printer specifications. For details about paper specifications, see "Paper Specifications" on page 28. Inserting Slip Paper • Do not insert checks that have clips or staples. This may cause paper jams.
3 Insert the paper straight until the top edge of the paper touches the stopper. 4 When the printer starts feeding the paper, release it immediately. 5 Pull the ejected paper straight up out of the printer.
Chapter 4 Handling Inserting Validation Paper (For Validation Models) Insert the validation paper in the same way as normal slip paper (See "Inserting Slip Paper" on page 99.) or follow the steps below. • Do not insert checks that have clips or staples. This may cause paper jams. • The paper must be flat, without curls, folds, or wrinkles. 1 2 3 Turn on the printer.
Installing and Replacing Roll Paper Paper must not be pasted to the roll paper spool. 1 Open the roll paper cover using the tabs on both sides of the roll paper cover. 2 Remove the used roll paper core, if there is one. 3 Insert the roll paper in the correct direction.
Chapter 4 Handling 4 Pull out some paper, and close the roll paper cover. 5 Tear off the paper with the manual cutter.
Removing Jammed Paper Removing Jammed Slip Paper 1 Turn off the printer. 2 Open the front cover using the tabs on both sides of the front cover. 3 4 104 Open the front carriage unit using the lever at the right of the front carriage unit. Remove the jammed paper.
Chapter 4 Handling Removing Jammed Roll Paper When a roll paper jam occurs, never pull out the paper forcibly. Turn off the printer,open the roll paper cover, and remove the jammed paper. Do not touch the thermal head (See"Cleaning the Printer" on page 106.) because it can be very hot after printing. CAUTION When roll paper cover will not open When the roll paper cover is locked and will not open, follow the steps below to return the autocutter blade to the normal position to unlock the roll paper cover.
Cleaning the Printer Cleaning the Printer Case Be sure to unplug the AC cable from the wall socket and turn off the printer before cleaning. Wipe the dirt off the printer case with a dry cloth or a damp cloth. Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber. Cleaning the Thermal Head Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality.
Chapter 4 Handling Cleaning the MICR Head (For Models with the MICR Reader) When the MICR head becomes dirty, the printer cannot read MICR characters normally. Approximately every year, clean the MICR head with the following or an equivalent commercially available cleaning sheet: KIC Products “Waffletechnology® MICR cleaning card” • Be sure not to use an adhesive cleaning sheet. • Be sure that the cleaning sheet is inserted with the correct side up and in the correct direction.
Preparing for Transport Follow the steps below to transport the printer. 1 Turn off the printer. 2 Remove the power supply connector. 3 Remove the roll paper. 4 Pack the printer upright.
Chapter 5 Replacement of the TM-H6000III Replacement of the TM-H6000III The TM-H6000IV is designed so that it can smoothly replace the TM-H6000III. This chapter describes precautions for the replacement. Compatibility Printing The printing and character specifications are the same as those of the TM-H6000III. Without special configurations, the TM-H6000IV prints the same results as the TM-H6000III prints.
Receive Buffer You can set the receive buffer of the TM-H6000IV to 4 KB or 45 bytes with DIP switch 1-2 as with the TM-H6000III. The buffer full condition of the TM-H6000IV is the same as that of the TM-H6000III. Memory Capacity The sizes of the download buffer and NV graphics data of the TM-H6000IV are the same as those of the TM-H6000III. Electrical Characteristics The operating voltage of the TM-H6000IV is DC 24V ± 7%. The current consumption differs, depending on the print duty.
Chapter 5 Replacement of the TM-H6000III Driver Compatibility You can operate the TM-H6000IV with a driver for the TM-H6000III. You cannot operate the TM-H6000III with a driver for the TM-H6000IV. Advanced Printer Driver If the TM-H6000III was controlled by APD Ver. 4.00 ~ 4.04, you need to change the TM-H6000IV printer model name to “TM-H6000III” using the TM-H6000IV Printer Model Setting Utility. If the TM-H6000III was controlled by an APD other than Ver. 4.00 ~ 4.
Overall Dimensions You can place the TM-H6000IV in the same location as the TM-H6000III, since its overall dimensions and weight are smaller than those of the TM-H6000III. TM-H6000IV TM-H6000III H: 181 × W: 186 × D: 278 mm 4.4 kg {H: 7.13 × W: 7.32" × D: 10.94" 9.70 lb} H: 185 × W: 186 × D: 298 mm 5.3 kg {H: 7.28 × W: 7.32" × D: 11.73" 11.68 lb} 185 186 298 The figures above are those of the standard model with the MICR reader and E/P. Excluding the connector cover.
Chapter 5 Replacement of the TM-H6000III Additional Functions and Functional Improvements Print Speed The TM-H6000IV has increased the print speed of endorsement and receipt printing. Also, the receipt print speed of the TM-H6000IV is selectable from 13 levels with the customized value. TM-H6000IV TM-H6000III Endorsement print speed* Approx. 4.0 lps Approx. 1.9 lps Receipt print speed Max. 300 mm/s Max.
Slip Paper You can use thicker slip paper with the TM-H6000IV than with the TM-H6000III. You can also use copy paper for endorsement printing with the TM-H6000IV. TM-H6000IV TM-H6000III Thickness of normal paper (single-ply) 0.09 ∼ 0.22 mm 0.09 ∼ 0.20 mm Total thickness of copy paper (slip) 0.09 ∼ 0.47 mm 0.09 ∼ 0.31 mm Total thickness of copy paper (endorsement) 0.09 ∼ 0.
Chapter 5 Replacement of the TM-H6000III Connection of Customer Display When you use the serial or USB interface with the TM-H6000IV, you can connect the customer display (DM-D) directly to the printer. Customized Value For the TM-H6000IV, the following customized value functions are added. However, the function to select the black-color density in two-color printing is deleted, since the TM-H6000IV cannot perform two-color printing.
Memory Switch Setting Mode The TM-H6000IV has a Memory Switch Setting mode (See page 93.
Appendix Appendix Specifications of Interfaces and Connectors For detailed information about LAN or wireless LAN, see one of the following: • LAN: UB-E02 Technical Reference Guide • Wireless LAN: UB-R02/R03 Technical Reference Guide RS-232 Serial Interface Interface board specifications (RS-232-compliant) Item Specifications Data transfer method Serial Synchronization Asynchronous Handshake Select one of the following with DIP switch 1-3: • DTR/DSR Signal level MARK -3V to -15V logic “1”/OFF S
Functions of each connector pin Pin no. Signal name Signal direction Function 1 FG — Frame ground 2 TXD Output Transmission data 3 RXD Input Reception data 4 RTS Output Equivalent to DTR signal (pin 20) 6 DSR Input This signal indicates whether the host computer can receive data. SPACE indicates that the host computer can receive data. MARK indicates that the host computer cannot receive data.
Appendix XON/XOFF When XON/XOFF control is selected, the printer transmits the XON or XOFF signals as follows. The transmission timing of XON/XOFF differs, depending on the setting of DIP switch 2-1.
IEEE 1284 Parallel Interface Modes The IEEE 1284 parallel interface supports the following two modes. Mode Communication direction Other information Compatibility mode Host → Printer communication Centronics-compliant Reverse mode Printer → Host communication Assumes a data transfer from an asynchronous printer Compatibility Mode Compatibility mode allows data transmission from host to printer only: Centronics-compatible.
Appendix Interface signals Pin Compatibility Mode Source Nibble Mode Byte Mode 1 Host Strobe HostClk HostClk 2 Host/Ptr Data0 (LSB) Data0 (LSB) Data0 (LSB) 3 Host/Ptr Data1 Data1 Data1 4 Host/Ptr Data2 Data2 Data2 5 Host/Ptr Data3 Data3 Data3 6 Host/Ptr Data4 Data4 Data4 7 Host/Ptr Data5 Data5 Data5 8 Host/Ptr Data6 Data6 Data6 9 Host/Ptr Data7 (MSB) Data7 (MSB) Data7 (MSB) 10 Printer Ack PtrClk PtrClk 11 Printer Busy PtrBusy/Data3,7 PtrBusy 12 P
Pin Compatibility Mode Source Nibble Mode Byte Mode 28 GND GND GND 29 GND GND GND 30 GND GND GND 31 Host Init Init Init 32 Printer Fault DataAvail/Data0,4 DataAvail GND ND ND 33 34 Printer DK_STATUS ND ND 35 Printer +5V ND ND 36 Host SelectIn 1284-Active 1284-Active NC: Not Connected ND: Not Defined CAUTION 122 • A signal name with a rule above it indicates an “L” active signal.
Appendix USB (Universal Serial Bus) Interface Outline • Full-speed transmission at 12 Mbps [bps: bits per second] • Plug & Play, Hot Insertion & Removal USB transmission specifications USB function Overall specifications According to USB 2.
Character Code Tables • The character code tables show only character configurations. They do not show the actual print pattern. • “SP” in the table shows a space. Common to All Pages When the international character set (See "International Character Sets" on page 137.
Appendix Page 0 [PC437: USA, Standard Europe] 125
Page 1 (Katakana) 126
Appendix Page 2 (PC850: Multilingual) 127
Page 3 (PC860: Portuguese) 128
Appendix Page 4 (PC863: Canadian-French) 129
Page 5 (PC865: Nordic) 130
Appendix Page 16 (WPC1252) 131
Page 17 (PC866: Cyrillic #2) 132
Appendix Page 18 (PC852: Latin2) 133
Page 19 (PC858: Euro) 134
Appendix Page 254 (User-Defined Page) The page 254 is available only for slip printing* (except for the endorsement font). Spaces are defined for the font A. The following fonts are defined for the font B as default. (Character structure: 7 × 7) *: For endorsement printing, available only when the 40 cpl mode is disabled. HEX 0 8 9 Õ SP δ μ 129 2 Ð 3 Ê Þ Ë 5 È Û Í 7 Ï 9 Ì A Ó B 154 139 C Ô D Ò E SP F õ = .
Page 255 (User-Defined Page) Spaces are defined for the font A and endorsement font of slip printing and the font A and font B of receipt printing. The following fonts are defined for the font B of slip printing as default.
Appendix International Character Sets Country ASCII code (Hex) 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E USA France # $ @ [ \ ] ^ ` { | } ~ # $ à ° ç § ^ ` é ù è ¨ Germany # $ § Ä Ö Ü ^ ` ä ö ü β U.K.
