Specifications

Confidential
3
SHEET
App. 3
NO.
SHEET
REVISION
I
TITLE
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App. 4
TM-H5000II
IIII
II series
Specification
(STANDARD)
A.2 Notes on Printer Installation
• For transporting the TM-H5000II, there are dampers on the left side of the slip section and in
the bottom of the paper roll section. Therefore, remove the dampers before using the printer.
• Connect the external power supply to the printer’s power supply connector. Then plug in the
external power supply and turn it on if necessary. Be sure not to connect the external power
supply with the wrong polarity. If it is connected incorrectly, the internal circuit fuse of the
printer may be blown or the external power supply may be damaged.
• The power supply voltage is within the range of 24 V ± 10% (21.6 ~ 26.4V)
If the power supply voltage drops outside this range during printing, the printer stops printing
and waits until the voltage returns to normal and then automatically begins printing again.
Therefore, printing speed may slow, the print pitch may not be correct, and some dots in
some characters may not be printed.
• Both high and low voltage errors are shown in Table 3.7.3. The blinking patterns are shown
in the table.
• When either a high or low voltage error occurs, turn off the power as soon as possible.
A.3 Other Notes
1) Printer mechanism handling for receipts:
• Because the thermal elements of the print head and driver IC are easy to break, do not
touch them with any metal objects.
• Since the areas around the print head become very hot during and just after printing, do
not touch them.
• Do not use the cover open button except when necessary.
• Do not touch the surface of the print head because dust and dirt can stick to the surface
and damage the elements.
• Thermal paper containing Na
-
, K
-
, and Cl
-
ions can harm the print head thermal elements.
Therefore, be sure to use only the specified paper.
• Label paper cannot be used.