User’s Manual 412289100
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions.
E Standards and Approvals The following standards are applied only to the printers that are so labeled. (EMC is tested using the Epson power supplies.) North America: FCC/ICES-003 Class B WARNING The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device. You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment.
Safety Precautions This section presents important information intended to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location. WARNING: Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice. Never attempt to repair this product yourself.
E Caution Label The caution label on the product indicates the following precaution. CAUTION: Take care not to injure your fingers on the fixed blade of the autocutter. Restriction of Use When this product is used for applications requiring high reliability/ safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc.
Part Names Error LED Power LED Ink LED Paper LED Cut button Release lever Feed button Paper ejection guide Roll paper cover Paper ejection table Paper ejection tray Paper ejection guide lock Ink cartridge cover Power switch Power switch cover Fanfold paper cover Paper feed guide Fanfold paper guide Power switch Turns on/off the printer. Power switch cover Installing the power switch cover onto the power switch prevents inadvertent changing of the power switch.
E Power LED Lights when the power is on, and is off when the power is off. Flashes when the printer is operating (initializing, head cleaning, or printing) or in an error state. Error LED Lights or flashes when the printer is offline, and is off when the printer is online. Ink LED Flashes when ink is low or waste ink in the ink cartridge is nearly full.
Installing the Printer CAUTION: Install the printer horizontally on a flat, stable, and vibration-free surface. Otherwise, the roll paper cover may not operate correctly, and your fingers may be caught. Do not tilt the printer with the roll paper cover open. The roll paper cover may close unexpectedly, and your fingers may be caught. cover may be closed unexpectedly, and your fingers may be caught. ❏ ❏ ❏ ❏ ❏ Be sure to open the roll paper cover and remove the cushion materials in the printer.
E Installing/Replacing the Ink Cartridge CAUTION: Epson recommends the use of genuine Epson ink cartridges. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic product behavior. Do not open the ink cartridge package until you are ready to install it in the printer. Do not remove the ink cartridge from the printer when you ship it. 1. 2. 3. 4. 5. 6. Turn on the printer and make sure that the Ink LED lights.
Installing Paper CAUTION: When using this printer for the first time, be sure to install fanfold paper. If you install the roll paper first, the printer will not start ink charging. To change the paper type, be sure to change the setting of DIP switch 3 (Paper selection) before installing the paper. Do not tilt the printer with the roll paper cover open. The roll paper cover may close unexpectedly, and your fingers may be caught.
E For ➂ and after, the procedures differ depending on the paper form, fanfold paper or roll paper.
2. When you change the paper type, open the roll paper cover and the fanfold paper cover to remove the paper. 3. Close the roll paper cover and the fanfold paper cover. Removing roll paper 1. Pull the release lever to open the roll paper cover, and remove the roll paper or used roll paper core. 2. Close the roll paper cover. ➁ Setting paper position detection When paper position detection setting does not need to be changed, skip this step. Use the printer driver for this setting. 1. 2. 3.
E When Installing Fanfold Paper ➂ Attaching the paper feed guide CAUTION: The paper feed guide is attached in the default setting. If you have removed the paper feed guide to use roll paper, be sure to attach the paper feed guide before using fanfold paper. 1. 2. Pull the release lever to open the roll paper cover. Insert the paper feed guide into the grooves inside of the roll paper cover to attach it. 3. Close the roll paper cover.
3. Open the fanfold paper cover and unlock the fanfold paper guide. 4. Slide the fanfold paper guide to align it with the fanfold paper width, and lock it. ➄ Turning on the printer and loading the paper CAUTION: Do not pull the paper from inside the printer by opening the roll paper cover. Doing so may cause a paper jam or other printing failures. 1. 2. Turn on the printer.
E 3. Place the paper straight at least 40 mm from the printer. 40mm 4. Close the fanfold paper cover. When Installing Roll Paper ➂ Removing the paper feed guide CAUTION: The paper feed guide should be attached to the printer only when you use fanfold paper. Be sure to remove the paper feed guide when you use roll paper. 1. 2. Pull the release lever to open the roll paper cover.
➃ Adjusting the guides When the paper width does not need to be changed, skip this step. 1. 2. Pull the release lever to open the roll paper cover. Unlock the roll paper guide. 3. Push the roll paper guide on the left in the direction of the arrow, and load the roll paper with the printable side up completely inside the printer. 4. 5. Lock the roll paper guide. Unlock the paper ejection guide, using the tip of a tool, such as a pen.
E 6. Slide the paper ejection guide to align it with the roll paper width. 7. Lock the paper ejection guide, and then close the roll paper cover. ➄ Loading the paper and turning on the printer 1. 2. Pull the release lever to open the roll paper cover. Load the roll paper with the printable side up completely inside the printer. 3. While aligning the roll paper with the paper ejection guide, close the roll paper cover. 4. Turn on the printer, and then the paper is fed automatically.
Attaching/Adjusting the Paper Ejection Tray When you attach the paper ejection tray, you can temporarily store the printed paper in the tray. CAUTION: Paper may not stay in the paper ejection tray, depending on the paper curl and length. 1. Attach the paper ejection tray to the hooks under the paper ejection table. 2. Pull the lever at the bottom-right of the paper ejection tray to unlock it. 3. Slide the bottom tray to align it with the paper length, and lock it.
E Installing the Driver and Connecting to the Computer CAUTION: Be sure to confirm the operating environment (page 22) before installing. You are required to login as a user with administrative rights. Turn off the printer before connecting it to the computer. 1. 2. 3. Double-click on the icon for Easy Setup (EPSetup.exe). On the screen displayed, click [Local]. Complete the installation by following the instructions displayed.
Setting DIP Switches When you open the ink cartridge cover and remove the DIP switch cover, you will find the DIP switches. Set the DIP switches, using the tip of a tool, such as a small screwdriver. Change settings when the printer is off. SW Function ON OFF 1 Operation of the power switch Reset 2 Internal use Fixed to OFF (Do not change.) 3 Paper selection Fanfold paper 7 Internal use Fixed to OFF (Do not change.
E CAUTION: Do not touch the fixed blade of the autocutter directly. Doing so may cause injury. Head Cleaning This printer has an automatic nozzle check function, and automatically performs head cleaning under normal conditions. However, depending on the printer settings, the printout may be faint or incorrect colors may be printed, due to a clogged print head. If this happens, perform head cleaning by using the printer driver. 1. 2. 3. 4. Turn on the printer.
Paper jam Turn off the printer and open the roll paper cover or the fanfold paper cover to remove the jammed paper. Install the paper correctly referring to “Installing Paper” on page 10.
E Paper Category Normal paper, Fine paper, PET film, Synthetic paper, Wrist band Type Receipt (with/without black marks) Label roll paper Die-cut label paper (with/without black marks) Wrist band Form Fanfold paper, Roll paper Ink cartridge 3-color integrated dedicated ink cartridge (Model: SJIC21P) Interface USB interface (USB 2.
Printed in China
