User`s guide

Problem Solver 126
Removing Jammed Media
Follow the steps below to remove jammed media.
1. Open the front cover.
2. Turn off the printer.
If a message is displayed and the printer will not turn off, unplug the power cable.
3. Remove the media holding plates, if installed.
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Caution:
Be careful not to trap your hands or fingers when opening or closing the front cover. Failure
to observe this precaution could result in injury.
Important:
Cease use of the printer if the media holding plates are deformed. Continued use could
damage the pressure rollers or print head.
Contact Epson Support. See “Contacting Epson Support” on page 136.