User`s manual

161
Version 1.1 Revised February, 2009
Chapter 11 - Troubleshooting
eP s o n 4800/4880
q: Wh e n u s I n g s h e e t s , t h e P R I n t e R g I v e s a n e R R o R o F Wr O n g pa g e Si z e .
A: On the printer interface ensure the status reads Ready. Push the right arrow until Printer Setup
appears. Push the right arrow. Hit the down arrow until you see PPR Size CHK. Push the right
arrow. Hit the down arrow until you see the word OFF. Push the right arrow. You will now see an
asterisk “
*
” next to OFF. e printer will now read what size of film is in the printer.
Q: tH e gr e e n l i g H t (pO W e r b u t t O n ) i S b l i n k i n g a n d n O t H i n g p r i n t S .
A: Check to see if any ink cartridge lights are out on the printer. If this is the case, the ink car-
tridges need to be replaced before printing.
A: Open FastRIP and check the status of the job for “Holding,” “Pending,” or “Holding with
Error.” If “Holding” or “Pending,” right-click on the job and select Print. If “Holding with Error,”
right-click on the job and select Remove. Go to Printers > Manage Printers and set the port to the
correct port for the printer cable. Try printing again.
A: e RIP or Printer Driver may not be set correct port. Open FastRIP and go to Printers >
Manage Printers. Select your printer and change the port to match the one to which your printer
is connected. If you are using a USB cable, it would be Epson Stylus Photo 4800_USB00* or
TCP/IP. Click Ok and try to print again.