User`s manual

159
Version 1.1 Revised February, 2009
Chapter 11 - Troubleshooting
Technician. ey may be able to clean the nozzles or they may have to
replace the print head. When they replace the print head, it replaces the
nozzles on the printer.
To locate a service technician near you, contact Epson Support at (562)
276-7202.
Ca n t F i n d rip d r i v e r O r a C C e S S a d v a n C e d p r i n t O p t i O n S
Open the FastRIP program. In the toolbar, go to Printers > Manage Printers.
In this window, ensure the box for your printer underneath the heading Control Panel is
checked. is will put your RIP driver into your control panel so you can access the advanced
printer options through your graphics program. Click on Ok. You should now have the RIP
driver available.
Printer-Specic Troubleshooting Tips
eP s o n 7800 & 9800
Q: Fi l m p O S i t i v e S d O n O t r e g i S t e r W H e n p r i n t i n g b y r O l l F i l m .
A: Make sure the Epson printer is level and check the tension on the film roll.
Q: im a g e i S C l i p p e d O n O n e S i d e O F t H e F i l m .
A: Check Page Setup for the paper size and ensure the image fits in the printable area. If your film
is not a standard size, create a custom page size in FastRIP .