User`s manual

157
FastRIP 10.0 Users Manual
Version 1.1 Revised February, 2009
Ch a P T e r 11
Troubleshooting
Frequent Troubleshooting Topics
te S t Fi l e S
e FastRIP CD contains a folder with CMYK test files that will help you determine how well
you can print halftone dots. Instructions for using these tests can be found in the Readme.txt file
contained in this folder.
RIP do e s n t PR I n t
If FastRIP doesnt print, or if you continue to get PostScript code output even after you cancel
a print routine, you may need to re-install the program or the printer driver. It is possible the
program or printer drivers have become corrupted.
re-in S t a l l i n g t H e pr i n t e r dr i v e r
Open FastRIP and go to Printers > Manage Printers. Uncheck the box under the Control Panel
for the Fast T-Jet printer and click Close. Return to the Manage Printers screen and check the box
under the Control Panel for the Fast T-Jet printer. Click Close.
Ot H e r dO n g l e O r rip CO n F l i C t S
If you are printing to other devices that use a dongle, or if you have another RIP installed for
other applications, there may be conflicts. Try removing other dongles or disabling other RIP’s
before printing. is should resolve any conflicts.
CH e C k yO u r CO m p u t e r S re S O u r C e S
Make sure you have enough RAM to run FastRIP. e minimum System Requirements are listed
on page 10 of this Manual. If you find that jobs are taking too long to process or just not pro-
cessing at all, you may have to add RAM to your PC.