Operation Manual

12-32 Troubleshooting
Where to Get Help
If your Stylus Scan is not operating properly and you cannot solve
the problem using the troubleshooting information provided in
the Stylus Scan documentation, contact customer support
services for assistance.
Customer support will be able to help you much more quickly if
you give them the following information.
❏ Serial number of your Stylus Scan
(The serial number label is on the back of the Stylus Scan.)
❏ EPSON Stylus Scan model
❏ Brand and model of your computer
❏ EPSON Stylus Scan software version
(Click About in your printer driver.)
❏ Windows version you are using
❏ Software application(s) you normally use with your EPSON
Stylus Scan, and their version number(s)