Operation Manual

Troubleshooting 12-19
The image is faint or out of focus
Check that the document is placed flush against the document
table.
Check the Gamma setting in your software.
Check the Exposure setting in your software.
The image is too dark
Adjust the brightness with your software. Also check the
brightness and contrast values of your display screen.
Straight lines in the image are jagged
The document may be placed at an angle on the document table.
Align it so that the horizontal and vertical lines are carefully
aligned with the scales on the top and side of the document table.
The image does not look the same as the original
Try different combinations of image settings using your scanner
software.
Your software may not have sufficient color matching and color
management features, or these components of your software may
not be correctly installed. (See your software and computer
manuals.)
If you are importing an image file into your application software,
make sure the file format is one your software can read. Also
check that the image settings in your application are appropriate
for the type of image you want to scan. (See your software
manual.)
A line of dots is always missing in the scanned image
If this happens in your printed image only, your printer or its print
head is probably malfunctioning. (See the online Reference
Guide.)