User`s guide

3-1

This chapter describes solutions to some problems you may

have with the StylusRIP software. Many problems can be solved

by making sure the printer is turned on and properly connected

to the print server or network before you start the StylusRIP

software, so check these conditions whenever you encounter a

problem.

Here are some detailed solutions to specific problems or error

messages you may receive.

Printed images are clipped at the edges

Troubleshooting

Possible cause Solution

You are printing a

document with

margins larger than

the printable area of

your printer.

Check your printer

User’s Guide

for information on

the maximum printable area on your printer and

format your document so it fits within that area.

Also check that your printer software settings are

correct for the document.

You selected the

wrong printer name

in the Chooser.

Follow the instructions under “Starting the

StylusRIP Server Software” on page 2-4 and make

sure you select the correct printer icon, AppleTalk

zone, and printer name. Then try printing again.

trouble.fm5 Page 1 Thursday, June 5, 1997 11:17 AM