Operation Manual

Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Problem Solver
98
Service call / Maintenance call
DEVICE ALIGNMENT
ADJUSTMENT NOT COMPLETE
The initial settings have not
been made for the
SpectroProofer.
Refer to the following guide to make initial settings to
the SpectroProofer.
See the SpectroProofer Mounter 24"/44" User’s
Guide
ILS20EP DISCONNECTED
ILS20EP IS DISCONNECTED
DO YOU CONTINUE?
NO
YES
The color measurement
device (ILS20EP) is not
connected properly.
Select NO, and then turn the printer off, and then
connect the color measurement device (ILS20EP)
properly. If you select YES, the printer continues
printing.
See the SpectroProofer Mounter 24"/44" Setup Guide
Error messages Description What to do
MAINTENANCE REQUEST
NNNN
A part used in the printer
has nearly reached the end
of its life.
Note the code and contact your dealer.
See “When the maintenance call error occurs” on
page 99
CALL FOR SERVICE
CODE NNNN
POWER OFF AND THEN ON.
IF THIS DOESN’T WORK,
NOTE THE CODE AND CALL
FOR SERVICE
If 3000 appears, the power
cord is not plugged into
the electrical outlet or the
AC inlet of the printer
properly
Turn the printer off. Plug the power cord into the
electrical outlet or the AC inlet of the printer properly.
Then, turn the printer on and off a few times. If this
message appears on the LCD panel again, contact
your dealer.
See “When the service call error occurs” on page
99
A fatal error has occurred. Turn the printer off, leave it for a while, and turn the
printer on again. If this message appears on the LCD
panel again, note the code and contact your dealer.
See “When the service call error occurs” on page
99
Error messages Description What to do