User`s guide

171
Solving Problems | 171
Your print appears blurry or
smeared.
◗ Make sure the Media Type setting in the printer software is correct.
◗ If you’re printing on non-Epson media, you may need to adjust the paper
thickness setting, drying time, or color density. Use your printer software
(page 87 for Mac OS X or page 113 for Windows) to choose the correct
setting. When you’re done printing with a custom paper configuration, be
sure to return the setting to standard (STD).
◗ Your paper doesn’t meet the required specifications or wasn’t stored in a
dry, humidity-free environment. Load new paper.
◗ If you’re using cut sheet media, make sure the printable side is face up.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer
with a soft, clean cloth. See page 156 for cleaning instructions.
◗ Turn off the High Speed setting.
◗ The PLATEN GAP setting is too narrow. Use the control panel to change the
setting to WIDE or WIDER. See page 68 for instructions.
◗ Run a nozzle check and cleaning cycle (see page 135).
◗ You may need to uninstall and reinstall the printer driver (see page 178).
The bottom edge of your
print is smeared.
◗ The paper is curled toward the printable side. Flatten the paper or curl it
toward the other side.
◗ Make sure the Media Type setting in your printer software is correct.
◗ If you’re printing on non-Epson media, you may need to adjust the paper
thickness setting or drying time. Use your printer software (page 87 for Mac
OS X or page 113 for Windows) to choose the correct setting. When you’re
done printing with a custom paper configuration, be sure to return the
setting to standard (STD).
◗ If printing on thick paper, the PLATEN GAP setting may be incorrect. Use the
control panel to change the setting to WIDE or WIDER; see page 68.
Problem Solution