Product Support Bulletin

Page 3 of 3
The following flowchart outlines the support root for ZEHPlot.
If issue is with
Printer Hardware
or Driver.
If issue is
determined to be
with ZEHPlot.
Customer calls
EPSON
Technical
Support
Technical Support will
troubleshoot accordingly
to determine if the issue
is hardware/driver related
or ZEHPlot related.
EPSON Technical
Support will
troubleshoot to
resolve issue
Refer customer to
ZEH Software Inc.
[e-mail]