Service manual

Stylus Pro 10600 Field Repair Guide 7/29/04
Communication Errors PC Printer Component, Software Item, LCD Display, Printer Button Page 41.
4. Check the Printer’s settings.
4.1 Is the Printer’s proper Interface is enabled.
4.1.2 If the Interface is set to Auto, try setting the Port to the connected type.
4.2 Set the Printer name to Stylus Pro 10600DYE, Stylus Pro 10600CF, or Stylus Pro 10600UC.
4.2.1 Move the Paper Release Lever to the released position.
4.2.2 Turn on the Printer with the SelecType and Paper Feed + buttons depressed.
4.2.2.1 Verify name displayed on LCD is the Stylus Pro 10600DYE, Stylus Pro 10600CF, or
Stylus Pro 10600UC (the name will be only displayed for a short time).
4.2.2.2 Turn off the Printer, and repeat steps 2 and 3 until Stylus Pro 10600DYE, Stylus Pro
10600CF, or Stylus Pro 10600UC is displayed.
5. Send a test print from a simple application, such as Wordpad.
6. Verify the I/F Cable is working properly.
6.1 Reseat I/F Cable on both ends.
6.2 Verify that the I/F Cable is not excessively long (over 10 -15 feet) (Spec. is 10 feet).
6.3 Remove any HUBS or Switch Boxes from the Cabling.
6.4 Verify that the I/F Cable is not the problem.
6.4.1 Use another Cable or test the Cable with another Device.
6.5 If the Interface is Ethernet, verify that the Cable is:
6.5.1 A “straight through” Cable for most connections
6.5.2 A ‘”crossover” Cable for direct Computer to Printer connections.
7. If the Printer is connected by a Parallel Port, check the Port driver in Device Manager.
7.1 If an Epson Port Driver is not installed:
7.1.1 Delete the Port Driver