Service manual

Stylus Pro 10600 Field Repair Guide 7/29/04
Communication Errors PC Printer Component, Software Item, LCD Display, Printer Button Page 40.
Communication Errors PC
Description:
Status Monitor 3 reports a Communication Error.
Reason:
The Printer and the Driver / Computer are not communicating.
Troubleshooting process:
1. Check the Printer’s Control Panel and verify.
1.1 The Printer is turned on.
1.2 The Printer is Ready (If the Printer displays Ink Low or a Maintenance Error, the Printer is still ready).
1.2.1 The Printer is not Paused.
1.2.2 No Error Lights or messages on the LCD.
2. Verify that the Printer is not connected USB and Parallel at the same time. The two connections
will conflict.
3. Check the Printer Driver.
3.1 Is the Printer set as the Default Printer.
3.1 Is the proper Port assigned to the Printer.
3.2 Does the Port see the Printer.
3.2.1 Does not apply to Parallel Ports.
3.3 Does the Driver match the Printer (Ink Type).
3.3.1 Verify the ink type of the Printer by checking the part number of an Ink Cartridge.