Service manual

Stylus Pro 10600 Field Repair Guide 7/29/04
Wrong Ink Cartridge Error Printer Component, Software Item, LCD Display, Printer Button Page 111.
Wrong Ink Cartridge Error
Reasons for a Wrong Ink Cartridge Error:
1. On a new installation if the Ink Starter Set is inserted into the Printer prior to turning the Printer on
for the fist time the printer displays Wrong Ink Cartridge error with the Lt. Cyan Led ON.
2. During Printer service if the Driver Board is replaced without parameter backup and restore.
3. Dye Inks are installed in a pigment Printer or vice versa.
Resolutions:
1. Adjust the Printers Ink Cartridge type information to match the Ink Cartridges that are installed.
1.1 Setting the NPD Value
1.1.1 Turn the Printer off.
1.1.2 Press and hold the [Paper Source] + [Cut/Eject] + [Paper Feed -] buttons then turn the printer on
and release the buttons when the VIEW COUNTERS MENU is displayed.
1.1.3 Press the [Select Type] button until you see SERVICE CONFIG MENU in the display.
1.1.4 Press the [Item] button until you see NPD= in the display.
There are three values that can be set for the NPD value they are:
NPD=0 Null - Not Dye or Pigment
NPD=1 Archival Pigment Ink
NPD=2 Dye Ink
NPD=3 UltraChrome Pigment Ink
1.1.5 If the NPD value displayed does not match the ink type for the printer, use the [Paper Feed -] or the
[Paper Feed +] button until you see the correct NPD value for your printer (NPD=n) in the display.