Specifications

Troubleshooting Page 186
To speak to a technical support representative, dial [phone] (U.S.)
or [phone] (Canada), 6
AM
to 8
PM
, Pacific Time, Monday through
Friday and 7
AM
to 4
PM
, Saturday. Toll or long distance charges may
apply.
Before you call, please have the following information ready:
◗ Product name
◗ Product serial number (located on the back of the printer)
◗ Computer configuration
◗ Description of the problem
You can purchase ink cartridges, paper, and manuals from EPSON
Accessories at [phone] (U.S. sales only). Or visit our website at
www.epsonsupplies.com (U.S. sales only). In Canada, please call
[phone] for dealer referral.
Automated telephone services
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
[phone].
EPSON FaxAdvice
TM
Access EPSON’s technical information library by calling
[phone]. You must provide a return fax number to use this
service.
EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call [phone].
If you need help
using another
manufacturer’s
software with an
EPSON product, see
the documentation
for that software for
technical support
information.
color900.book Page 186 Wednesday, January 6, 1999 12:39 PM