Specifications

Troubleshooting Page 159
Vertical lines are misaligned or vertical banding appears
The printed image has incorrect or missing colors
Possible cause Solution
The print head nozzles
are clogged.
Clean the print head. See Cleaning the Print Head for instructions.
The printable side of
the paper is face
down.
Remove the paper and reload it with the printable side (whiter) face up.
See Media Loading and Handling Guidelines for instructions.
The paper thickness
lever is in the +
position.
Set the paper thickness lever to the 0 position and try printing again. See
Media Loading and Handling Guidelines
for details.
The High Speed
setting is turned on.
Turn off the High Speed setting if vertical lines are misaligned. See
Customizing Print Quality and Special Effects for information.
The print head is
misaligned.
Run the Print Head Alignment utility. See Cleaning the Print Head for
instructions.
Possible cause Solution
The Ink option is set to
Black.
Change the Ink setting to Color. See Printing from Windows Applications
or Printing from a Macintosh for instructions.
The Media Type
setting doesn’t match
the loaded paper.
Make sure the Media Type setting matches the paper you’re using. See
Printing from Windows Applications or Printing from a Macintosh for
instructions.
The printable side of
the paper is face
down.
Remove the paper and reload it with the printable side (whiter) face up.
See Media Loading and Handling Guidelines for instructions.
color900.book Page 159 Wednesday, January 6, 1999 12:39 PM