User's Manual

Table Of Contents
7
Maintenance and Transportation ........................................................................................................... 167
Replacing the Cutter......................................................................................................................... 167
Replacing the Borderless Pads ........................................................................................................ 170
Cleaning the Platen and Borderless Pad Edges............................................................................... 176
Moving or Transporting Your Product............................................................................................... 179
Discharging Ink............................................................................................................................ 181
Solving Problems .................................................................................................................................... 183
Checking for Software Updates........................................................................................................ 183
Product Status Messages ................................................................................................................ 184
Resetting Control Panel Defaults ..................................................................................................... 185
Solving Printer Problems.................................................................................................................. 186
Printer Does Not Turn On ............................................................................................................ 186
LCD Screen Shuts Off ................................................................................................................. 186
Solving Network Problems ............................................................................................................... 187
Product Cannot Connect to a Wireless Router or Access Point .................................................. 187
Network Software Cannot Find Product on a Network................................................................. 188
Product Does Not Appear in Mac Printer Window ....................................................................... 189
Cannot Print Over a Network....................................................................................................... 190
Solving Printing Problems ................................................................................................................ 191
Nothing Prints.............................................................................................................................. 192
Print Head Moves But Nothing Prints .......................................................................................... 192
Solving Paper Problems................................................................................................................... 193
Paper Feeding Problems............................................................................................................. 193
Paper Cutting/Ejection Problems................................................................................................. 194
Paper is Creased......................................................................................................................... 194
Roll Paper Jam Problems ............................................................................................................ 195
Cut Sheet Paper Jam Problems .................................................................................................. 197
Solving Print Quality Problems......................................................................................................... 198
Overall Print Quality is Poor......................................................................................................... 199
Lines Are Misaligned ................................................................................................................... 200
Prints are Scuffed or Smeared .................................................................................................... 200
Prints are Not Positioned Properly............................................................................................... 201
Cannot Make Enlarged Copies from Scanner .................................................................................. 202