User's Manual

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• If you are printing on thick paper, make sure the Thick Paper setting is enabled in the Printer
Settings menu.
• If the bottom edge is scuffed, try widening the bottom margin.
• If ink is smeared on your prints, clean the rollers. Load blank paper and perform a paper guide
cleaning.
• If you are using non-Epson media, make sure you create a custom paper configuration for the media
and run Easy Adjustment.
• Depending on the print density and type of paper you are using, the ink may take a while to dry. Do not
stack the prints until the ink is completely dry. You can adjust the drying time in the Printer Settings
menu.
• Adjust the ink density in the printer driver settings and on the control panel for custom paper
configuration settings.
• If the back of your prints are smeared with ink, clean the platen and replace any borderless printing
pads as necessary.
Parent topic: Solving Print Quality Problems
Related references
Paper Setting Menu
Printer Settings Menu
Paper Specifications
Related tasks
Selecting Basic Print Settings - Mac
Selecting Basic Print Settings - Windows
Creating Custom Paper Configurations
Cleaning the Roll Paper Feeder
Cleaning the Platen and Borderless Pad Edges
Replacing the Borderless Pads
Prints are Not Positioned Properly
If your prints are not positioned properly on the media, try these solutions:
• Make sure your print settings in the control panel and the printer driver match.
• Make sure the Document Size or Paper Size setting in the printer driver matches the paper loaded in
the product.