User's Manual
Table Of Contents
- Introduction
- Basic Operations
- Loading and Removing the Roll Paper
- Loading and Removing Cut Sheets
- Loading and Removing Poster Board
- Viewing and Changing Media Settings
- Replacing Paper
- Using the Paper Basket (T7270/T5270/T3270)
- Using the Large-Capacity Paper Basket (T7270D/T5270D)
- Using the Auto Take-up Reel Unit (T7270 Only)
- Basic Printing Methods (Windows)
- Basic Printing Methods (OS X)
- Printable area
- Using the Power Off Timer
- Canceling Printing
- Saving to and Reprinting on the Optional Hard Disk Unit
- Copying and Scanning
- Print From Folder
- More Ways to Print
- Enlargements and Horizontal and Vertical Banners
- Printing at Non-Standard Sizes
- Printing CAD Drawings
- Switching Roll Paper Automatically before Printing (T7270D/T5270D Only)
- Borderless Printing
- Correct color and print
- Multi-Page/Poster Printing
- Printing Multiple Documents (the Layout Manager) (Windows Only)
- Color Management Printing
- Tips for Using the Printer Driver (Windows)
- Tips for Using the Printer Driver (OS X)
- Using the Control Panel Menu
- Maintenance
- Problem Solver
- Appendix
- Where To Get Help
- Software License Terms
Epson SureColor T-Series User’s Guide
Problem Solver
179
Problem Solver
What to do When a Message is Displayed
If the printer displays one of the messages shown below, refer to the solution listed and take the necessary steps.
Messages What to do
Ink Cartridge Error
Ink cartridge cannot be
recognized. Insert again or replace
ink cartridge.
O Remove and reinsert the ink cartridge. If the message persists, insert a new ink
cartridge (do not reinstall the cartridge that caused the error).
U“How to replace” on page 172
O Condensation may occur in the ink cartridge. Leave it at room temperature for at
least four hours before installing the ink cartridge.
U“Notes on handling ink cartridges” on page 22
Ink Cartridge Error
Ink cartridge cannot be detected.
Insert again or replace ink
cartridge.
Ink Cartridge Error
Please install the correct ink
cartridge.
Insert a genuine Epson ink cartridge approved for use in the printer.
U“Options and Consumable Products” on page 197
U“Replacing Ink Cartridges” on page 172
Ink Low The ink is low. Ready a new ink cartridge.
U“Options and Consumable Products” on page 197
Paper Load Error
Paper from Roll 1 cannot be
detected.
Remove and then reload the roll paper in question.
Before you reset the paper, cut the edge of the roll paper straight horizontally. Cut off
any jagged or folded sections.
If there is a problem with the edge, an automatic paper load error will occur.
Paper Load Error
Paper from Roll 2 cannot be
detected.
F/W Install Error
Firmware update failed.
Restart the printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
Update the firmware again.
If this message appears on the LCD panel again, contact Epson Support.
Command Error
Check driver settings.
Press the W button and select Job Cancel to stop printing. Confirm that the printer
driver you are using supports this printer.
Reel Unit Error
Check Auto Take-up Reel Unit and
restart printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
If this message appears on the LCD panel again, contact Epson Support.
Reel Unit Error
Connect Auto Take-up Reel Unit
cable and restart printer.
After reconnecting the cable connecting the auto take-up reel unit to the printer, turn
the printer off and then on again.
UThe Setup Guide supplied with the optional auto take-up reel unit.
Reel Unit Disconnected
Auto Take-up Reel Unit is
disconnected. Do you continue?
The auto take-up reel unit is not connected. After reconnecting the cable connecting the
auto take-up reel unit to the printer, select No to turn the printer off. Turn the printer
again after a short pause.
UThe Setup Guide supplied with the optional auto take-up reel unit.
To continue printing without using the auto take-up reel unit, select Yes.