User's Manual

193
Prints are Not Positioned Properly
If your prints are not positioned properly on the media, try these solutions:
• Make sure your print settings in the control panel and the printer driver match.
• Make sure the Document Size or Paper Size setting in the printer driver matches the paper loaded in
the product.
• Check for paper skew errors on the LCD screen. Make sure the Detect Paper Meandering setting in
Printer Settings is set to On.
• Margin settings made in the printer driver have priority over margin settings made in the control panel.
Parent topic: Solving Print Quality Problems
Related references
Printer Settings Menu
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your printer software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 10: Right-click and select Control Panel > Programs > Programs and Features.
Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.