User Manual

7
Discharging Ink............................................................................................................................ 163
Solving Problems .................................................................................................................................... 165
Checking for Software Updates........................................................................................................ 165
Product Status Messages ................................................................................................................ 166
Resetting Control Panel Defaults ..................................................................................................... 167
Solving Printer Problems.................................................................................................................. 168
Printer Does Not Turn On ............................................................................................................ 168
LCD Screen Shuts Off ................................................................................................................. 169
Solving Network Problems ............................................................................................................... 169
Product Cannot Connect to a Wireless Router or Access Point .................................................. 169
Network Software Cannot Find Product on a Network................................................................. 171
Product Does Not Appear in Mac Printer Window ....................................................................... 172
Cannot Print Over a Network....................................................................................................... 172
Solving Printing Problems ................................................................................................................ 173
Nothing Prints.............................................................................................................................. 174
Print Head Moves But Nothing Prints .......................................................................................... 174
Solving Paper Problems................................................................................................................... 175
Paper Feeding Problems............................................................................................................. 175
Printout Quality Problems............................................................................................................ 176
Roll Paper Jam Problems ............................................................................................................ 176
Cut Sheet Paper Jam Problems .................................................................................................. 178
Solving Print Quality Problems......................................................................................................... 179
Overall Print Quality is Poor......................................................................................................... 180
Lines Are Misaligned ................................................................................................................... 181
Prints are Scuffed or Smeared .................................................................................................... 181
Prints are Not Positioned Properly............................................................................................... 182
Too Much Ink is Consumed ......................................................................................................... 183
Cannot Make Enlarged Copies from Scanner .................................................................................. 183
Uninstall Your Product Software....................................................................................................... 183
Uninstalling Product Software - Windows.................................................................................... 184
Uninstalling Product Software - Mac............................................................................................ 185
Where to Get Help............................................................................................................................ 185