User's Manual

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Parent topic: Solving Print Quality Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Advanced Settings - Windows
Selecting Advanced Settings - Mac
Cannot Make Enlarged Copies from Scanner
If you cannot make enlarged copies from a scanner connected to your printer, try these solutions:
• Make sure all cables are securely connected and the scanner is turned on.
• Make sure the scanner connected to the printer is compatible. Visit the Epson website for the most
updated list of supported scanners.
Parent topic: Solving Problems
Related tasks
Connecting a Scanner to Your Printer
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your printer software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 10: Right-click and select Control Panel > Programs > Programs and Features.
Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.