User's Manual

167
Product Status Messages
You can often diagnose problems with your product by checking the messages on the LCD screen.
LCD screen message Condition/solution
Cannot recognize ink
cartridges.
Try installing again.
Remove and reinsert the ink cartridge. If the message persists, insert a new
ink cartridge. Make sure the ink cartridges are at room temperature.
Ink is low. The ink is low. Make sure you have a replacement ink cartridge handy.
The maintenance box is
not recognized. Install it
correctly.
Remove and reinsert the maintenance box. If the message persists, insert a
new maintenance box.
The Maintenance Box is
nearing the end of its
service life. You can
continue printing until
replacement is required.
The maintenance box does not have enough capacity to store ink discharged
in print head cleaning. Do not perform head cleaning until you replace the
maintenance box with a new one. The used maintenance box may be
reinstalled after cleaning is completed.
Command Error
Check the printer driver
setting.
Select Cancel to stop printing. Make sure that the printer driver you are using
supports your product.
Scanner Error
Refer to manual for
details.
Release the scanner transportation lock as described in your scanner's
User's Guide. Turn the printer and scanner off and on. If the message
persists, contact Epson for support.
Recovery Mode The printer restarted in recovery mode because the firmware update failed.
Make sure the computer and printer are connected via USB and try updating
the firmware again.
Maintenance Request
Replace Parts Soon/End
of Parts Service Life
(maintenance request
code)
A part used in the printer is nearing or at the end of its service life. Contact
Epson for support and provide them with the displayed maintenance request
code. The error persists until you replace the requested part.