User's Manual
Table Of Contents
- Contents
- Introduction to Your Printer
- Wired Networking
- Media Handling
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Print Layout Options - Windows
- Selecting Additional Settings - Windows
- Saving, Sharing, and Customizing the Printer Settings
- Printing Your Document or Photo - Windows
- Selecting Default Print Settings - Windows
- Changing the Language of the Printer Software Screens
- Changing Automatic Update Options
- Printing on a Mac
- Printing with Windows
- Using the Control Panel Menus
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Maintenance and Transportation
- Solving Problems
- Technical Specifications
- Notices
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• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try
connecting with the spare cable.
• Check the model and specifications of the interface cable to see if the cable is appropriate for your
computer and printer.
• If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your printer directly to your computer instead of the hub.
• Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the
computer and connect the printer directly to the computer's USB port.
• If you have an optional print server connected to the printer, make sure you are not saving the print job
to the hard drive.
• Make sure the USB cable length does not exceed 10 feet (3 m).
Parent topic: Solving Printing Problems
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your printer is turned on.
• If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Check your wired LAN router or access point to see if the LED for the port to which your printer is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your printer and to your router, access point,
switch, or hub.
• Try connecting your printer to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your printer from another computer on the network.
• Try connecting your printer directly to the computer using a USB cable.
Parent topic: Solving Printing Problems
Related tasks
Selecting Network Settings from the Control Panel
Printing a Network Connection Report
Printing a Network Status Sheet