User's Manual

Table Of Contents
222
Forgot the Administrator Password
Parent topic: Solving Problems
Printer Does Not Turn On
If the printer does not turn on, try these solutions:
Make sure the power cable is securely connected.
Make sure the power outlet works by connecting the power cable for another electronic device.
Parent topic: Solving Printer Problems
LCD Screen Shuts Off
If the LCD screen shuts off intermittently, the printer may be in sleep mode. Try these solutions:
Press the touchscreen or any of the buttons on the control panel to exit sleep mode.
You can adjust the delay time before the product enters sleep mode in the Basic Settings menu.
Parent topic: Solving Printer Problems
Forgot the Administrator Password
If you forgot the administrator password you created during network setup, contact Epson for support.
Parent topic: Solving Printer Problems
Solving Printing Problems
Check these sections if you have problems printing with your product.
Nothing Prints
Cannot Print Over a Network
Print Head Moves But Nothing Prints
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
Make sure your printer is turned on.
Make sure there are no error messages on the product's LCD screen.