User's Manual

Table Of Contents
221
LCD screen message Condition/solution
Printer error
(service code)
Turn the power off and
on again. If the problem
persists, contact Epson
support.
XXXXXXX
An error message occurs when:
The power cable is not connected securely
An error occurs that cannot be cleared
When a printer error has occurred, the printer automatically stops printing.
Turn off the printer, disconnect the power cable from both the outlet and the
printer, and reconnect them. Turn the printer on and off several times. If the
same error message is displayed on the LCD screen, contact Epson for
support and provide them with the displayed service code.
Parent topic: Solving Problems
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Menu > General Settings > System Administration > Restore Default Settings.
3. Select one of these options:
Network Settings: Resets all network settings.
Clear All Data and Settings: Resets all control panel settings except date and time, length unit,
and language settings.
You see a confirmation screen.
4. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Parent topic: Solving Problems
Solving Printer Problems
Check these sections if you have problems operating your product.
Printer Does Not Turn On
LCD Screen Shuts Off