User Guide

7
Resetting Control Panel Defaults ..................................................................................................... 221
Solving Printer Problems.................................................................................................................. 221
Printer Does Not Turn On ............................................................................................................ 221
LCD Screen Shuts Off ................................................................................................................. 222
Forgot the Administrator Password ............................................................................................. 222
Solving Printing Problems ................................................................................................................ 222
Nothing Prints.............................................................................................................................. 222
Cannot Print Over a Network....................................................................................................... 223
Print Head Moves But Nothing Prints .......................................................................................... 223
Solving Paper Problems................................................................................................................... 224
Paper Feeding Problems............................................................................................................. 224
Roll Paper Jam Problems ............................................................................................................ 225
Cut Sheet Paper Jam Problems .................................................................................................. 227
Paper Does Not Collect in the Basket or is Creased.................................................................... 228
Solving Print Quality Problems ......................................................................................................... 229
Nozzle Check Pattern Prints Incorrectly ...................................................................................... 229
Overall Print Quality is Poor......................................................................................................... 229
Lines Are Misaligned ................................................................................................................... 230
Prints are Scuffed or Smeared .................................................................................................... 231
Margins Appear in Borderless Prints ........................................................................................... 231
Uninstalling Product Software - Windows......................................................................................... 232
Uninstalling Product Software - Mac ................................................................................................ 233
Where to Get Help............................................................................................................................ 234
Technical Specifications ........................................................................................................................ 235
Windows System Requirements ...................................................................................................... 235
Mac System Requirements .............................................................................................................. 236
Paper Specifications ........................................................................................................................ 236
Printable Area Specifications ........................................................................................................... 238
Ink Cartridge Specifications.............................................................................................................. 241
Dimension Specifications ................................................................................................................. 242
Electrical Specifications ................................................................................................................... 242
Environmental Specifications ........................................................................................................... 243
Interface Specifications .................................................................................................................... 244