User Guide

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• Make sure that the paper settings on the LCD screen match the paper you loaded.
• Make sure borderless enlargement is not set to Min in the printer driver.
• Paper that is stored incorrectly may expand or contract. Make sure you have stored the paper
according to the manufacturer's specifications.
• Check that the paper you are using supports borderless printing.
• If you are using roll paper, change the Adjust Cut Position setting. This may reduce the margins at
the top and bottom of the print.
Parent topic: Solving Print Quality Problems
Related references
Borderless Paper Type Compatibility
Paper Specifications
Related tasks
Loading Roll Paper
Loading Cut Sheets
Loading Thick or Large Cut Sheets (Poster Board)
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Uninstalling Product Software - Windows
You can uninstall and then re-install your printer software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 10: Right-click and select Control Panel > Programs > Programs and Features.
Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.